Check in was at 3pm, access code received at 4pm; keys provided were not for the front door of the building (had to ask one of the residents to open the front door for us), the key that was provided was for the entry from the garage, but no garage door opener provided. The toilet was not in a working order. Poor communication about the parking. Left the apartment within 10 minutes of our stay and found other accommodation. One other thing that was not appropriate- request to provide profession. Not sure why itâs necessary for a two night stay since the bill was paid and all the other necessary questions answered.
Communication, cleanliness, and location were good. Apartment was okay except for the horribly squeaky "wood" floors. I felt bad for the people living below me. Also be warned that they force you to upload a picture of your passport or driver's license, which is completely unnecessary since I've already proven my identity to VRBO. I would not stay here again for those two reasons, but it might be okay for other people. If they fixed the floors and stopped demanding so much personally identifiable information, with no way of knowing if/how it's protected, I would give it more stars.