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Congress Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

Banquet hall
Exterior detail
Junior Suite, City View | Living area | TV
Standard Suite, 1 King Bed, Lake View, Lakeside | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(211 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(544 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(493 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(125 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

7.8 out of 10
Good
(69 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(54 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(145 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Lakefront Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Lakefront Suite

  • Sleeps 2

View all photos for Accessible Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 4

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

View all photos for King Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Lake View

  • Sleeps 2

View all photos for Standard Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Two Double Room

  • Sleeps 4

View all photos for Two Double Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Room with Lake View

  • Sleeps 4

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2

View all photos for Suite with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite with City View

  • Sleeps 2

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Lobby
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  • Free WiFi
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  • Housekeeping
3.7 out of 5, Good, 2,487 reviews
The price is CHF 80
includes taxes & fees
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About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap – This sports bar only serves breakfast.
Tavern Tap – On-site sports bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4275 out of 9652 reviews
Rating 8 - Good. 2596 out of 9652 reviews
Rating 6 - Okay. 1480 out of 9652 reviews
Rating 4 - Poor. 715 out of 9652 reviews
Rating 2 - Terrible. 586 out of 9652 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Nichole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Sep 2025

4/10 Poor

Ivan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rooms were really stinky damp ,air conditioner couldn't keep room cool. Door yo crawl space wouldn't stay closed. Bar over priced.
Stayed 3 nights in Sep 2025

8/10 Good

sTACY

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is the best location for walking downtown. Due to the historic nature of this hotel, the rooms are outdated, but they were very clean. There are plenty of restaurants and nearby CVS for any extra travel items. Definitely enjoyed the convenience
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities
This place is very old and tired. Very sub par for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a traditional big city downtown hotel. It's in a great location on Michigan Avenue, with a 15 minute walk to the lakefront. The rooms are small, as you would expect, but clean and comfortable with surprisingly generous amenities (coffee maker and fridge/freezer, but no microwave). The staff is friendly and helpful. Parking's expensive, but it's downtown Chicago. It's old and slightly threadbare, but still a nice place and a good value given the location.
Stayed 3 nights in Sep 2025

4/10 Poor

Peter

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The room not cleaned, it was like when I left. The gym has old equipment.
Stayed 2 nights in Sep 2025

8/10 Good

Spencer, Lincoln Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandre

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jul 2025

4/10 Poor

Stephen

Disliked: Property conditions & facilities
The hotel lobby was nice, but it’s vastly different from the quality of the rest of the hotel. The door knob for our bathroom door was essentially unscrewed, and the toilet never kept quiet (the toilet kept running water; similar to the noise it makes after flushing). And then we went to use the phone in the room, and it was disconnected from the cable and we had to plug it in. Unfortunately I would consider a different hotel if staying in the downtown area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

6/10 Okay

Piper

Liked: Cleanliness, staff & service, room comfort

You get what you pay for

You get what you pay for. Location + Price relative to other downtown hotels make this a pretty good value. Pros: they let us check in early (12pm) and the room was reasonably clean Cons: you can hear everything in the hallway; the heat didn’t work (it was 50 degrees outside) and the blankets were thin; the hotel feels run down overall
Stayed 1 night in Sep 2025

6/10 Okay

Maria

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is in a very good walkable spot right on Michigan Avenue and the staff is SUPER friendly and helpful! While the hotel does have chicago charm, the family suite we stayed in was not well maintained. The one bedroom door was unable to be shut, which meant we had to sleep with the door ajar. The handle to the bathroom door did not work and was not securely attached to the door. There were no batteries in the safe so we couldn’t use that, nor was the control panel on the air conditioning/fan unit in the one bedroom able to be opened easily to be turned on/off or to turn the heating on (which we couldn’t do so we were really chilly that night). For one night it’s perfect. For more than one night, there are other comfortable places for a littleeeee bit more money - I’d take that.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheri

Stayed 1 night in Aug 2025

8/10 Good

Margaret

Liked: Staff & service, room comfort
The rooms need to be refurbished.,,,bathroom not as clean as I would expect. But the hotel is over 100 yrs old.
Stayed 6 nights in Sep 2025

8/10 Good

Larry Leslie, Martinsvlle

Liked: Cleanliness, staff & service, amenities
Commode needed repair, would not flush Room was cold and no way to warm it up
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness
This historic hotel does a good job of providing a safe, clean space. Most of the staff are nice but not the bar staff. My husband asked what N/A beers they had and the bartender rudely stayed. "We dont have anything like that."tstaff.tstaff are
Stayed 2 nights in Sep 2025

4/10 Poor

Bridgett Pauline

Stayed 2 nights in Aug 2025

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

DAVID

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness was good. Hotel is beautiful and we had a great view of buckingham fountain
Stayed 1 night in Sep 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not big on the fact I had to jiggle the handle on the toilet to get the water to stop running.
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily Elizabeth

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly kind and helpful. Hotel renovations to the rooms were nice as well.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Chicago trip

Hotel is situated in an excellent position. All sites of interest are in easy walking distance. Staff very helpful and polite.
Stayed 3 nights in Sep 2025