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MainStay Suites Chicago, Hillside

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Photo gallery for MainStay Suites Chicago, Hillside

A hotel room with a bed, two bedside lamps, a chair, a framed picture on the wall, and a window with curtains.
A hotel room with a wooden table and chairs, a kitchenette with a coffee maker, and a door leading to another room.
A reception area with a counter, framed artwork, and a visible room number.
A hotel entrance with a parking lot, a building with multiple windows, and a sign for MainStay Suites.
A bathroom with a sink, toilet, and shower.

Reviews

2.0 out of 10

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Hillside, IL
  • Place, Donald E. Stephens Convention Center
    ‪20 min drive‬
  • Place, United Center
    ‪24 min drive‬
  • Place, Chicago Riverwalk
    ‪28 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

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About this property

MainStay Suites Chicago, Hillside

Get ready to relax in this 1-bedroom hotel in Hillside. The adorable space features a cozy queen bed, perfect for a restful night. Guests enjoy a private bathroom and climate control to keep things comfortable year-round. Whether you’re winding down after a day of exploring or just taking it easy, this gorgeous hotel offers a peaceful retreat. Feel free to reach out to us during your stay – we’re happy to suggest local spots to check out.
During your stay at this hotel, you'll be close to Oakbrook Center Mall. You'll find features such as laundry facilities.
  • Amenities include laundry facilities
  • 15 minutes by car from Donald E. Stephens Convention Center and 7 minutes from Oakbrook Center Mall
MainStay Suites Chicago, Hillside offers its guests laundry facilities. The front desk is open around the clock.

This Hillside hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Internet access

Conveniences

  • Laundry facilities

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Hob
  • Microwave

More

  • Air conditioning
  • Dryer
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Lock the doors and return the keys
Drop off the room keys at the front desk
Failure to complete these may result in a negative review from the host.

Pets

  • Pets are welcome
  • Only cats are allowed
  • Maximum 3 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
You will receive an email from the host with check-in and check-out instructions. You will also receive an email from Vrbo with a link to a Vrbo account, which will enable you to manage your booking.

MainStay Suites Chicago, Hillside Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

4.0/10

Cleanliness

Reviews

Verified review

2/10 Terrible

Torilyn L.

Disliked: Cleanliness, check-in, communication, location, listing accuracy
They couldn’t locate our booking when we arrived in the middle of the night. After 30 minutes, I was given a room that was available. The floor was dirty to where it caused my kids feet to be black. There was trash falling out of the trash cans outside of the entry door, with trash piling up against the can. Trash piling up near the elevators with front desk sitting on their phone. Given half a roll of toilet paper and front desk unavailable for additional toilet paper, and we bought our own. The hotel is rundown and not maintained.
Stayed 2 nights in Jul 2026