Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
Exterior
Bar (on property)
3 restaurants, breakfast served
Lobby

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪2 min walk‬
  • Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Fashion Outlets of Chicago
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.4 out of 10
Very good
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(131 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(185 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Hotel in Rosemont with 3 restaurants and free airport shuttle
This hotel features 3 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. During your stay, you're just a quick walk from Rosemont Theatre. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Donald E. Stephens Convention Center and a 5-minute drive from Allstate Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 55000 square feet (5110 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
The Visibility Bar – On-site bar.
Chicago Fire Oven – This restaurant only serves breakfast. Open daily.
On The Fly – On-site restaurant. Open daily.
Murray Bros Caddyshack – On-site restaurant. Open selected days.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 27 meeting rooms
  • Conference centre (55,000 square foot of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24.42 per person
  • Self-parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1347 out of 2327 reviews
Rating 8 - Good. 537 out of 2327 reviews
Rating 6 - Okay. 260 out of 2327 reviews
Rating 4 - Poor. 100 out of 2327 reviews
Rating 2 - Terrible. 83 out of 2327 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ian

Stayed 2 nights in Mar 2025

8/10 Good

Orlando

Stayed 2 nights in Mar 2025

2/10 Terrible

Kathryn

Stayed 3 nights in Apr 2025

10/10 Excellent

Edgar ivan, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before. Easy transfer to ORD.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, many things in walking distance!!
Stayed 1 night in Apr 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
All good, great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I LIKE HAVING THE BAR AREA CLOSE TO THE ELEVATORS. THE ELEVATORS ARE QUICK SO NO WAITING FOR IT TO GET TO YOUR ROOM THE STAFF IS ALWAYS HELPFUL AND POLITE
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto

Stayed 5 nights in Apr 2025

10/10 Excellent

Hemmily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for lay over.
Stayed 1 night in Apr 2025

8/10 Good

Leland

Stayed 5 nights in Apr 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

O.C.

Liked: Cleanliness, staff & service, room comfort

Great Location for Rosemont Theatre Events

Great location to stay if you are going to Rosemont theater. Poorly designed parking lot in terms of entering and leaving hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

davon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come again

Really nice clean hotel. Perfect location across street from Rosemont theater
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at this location. I love staying at this hotel! I was attending a convention at the Donald E Stephen Convention Center. This hotel is directly across the street from the convention center. I love being able to just walk across the street. The hotel was clean and smelled fresh. My room was clean and also smelled fresh. The breakfast buffet had a lot of good selections. I loved the French Toast!!! I also love that the Murray Bros Restaurant is attached to the hotel. Everything is so convenient. I have read reviews that the hotel is outdated. I did not find that to be the case. Sure some paint touch up around door frames would be helpful. But I love this hotel and will stay there again. The only things that I don't like is that it appears I was charged $29 for using a Visa card to pay for my room. I am a bit baffled about this charge. And I wish that there was a microwave in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The service was great, the entire staff was very friendly and accommodating.
Stayed 4 nights in Apr 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura, OZARK

Stayed 5 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 1 night in Apr 2025