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Embassy Suites by Hilton Chicago O'Hare Rosemont

4.0 star property

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Photo gallery for Embassy Suites by Hilton Chicago O'Hare Rosemont

Bar (on property)
Exterior
Indoor pool
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5500 N River Rd, Rosemont, IL, 60018
  • Place, Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Place, Rosemont Theatre
    ‪8 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Basic Suite, 1 King Bed, Non Smoking (Conference)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Conference)

9.4 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(30 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(27 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

8.2 out of 10
Very good
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(95 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Hearing Accessible One Bedroom Suite

1 bedroom, in-room safe, desk, soundproofing

Hearing Accessible One Bedroom Suite

  • Sleeps 4

View all photos for King Two Room Suite with Shower

1 bedroom, in-room safe, desk, soundproofing

King Two Room Suite with Shower

  • Sleeps 4

View all photos for King Conference Room

1 bedroom, in-room safe, desk, soundproofing

King Conference Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

  • Sleeps 6

View all photos for Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

View all photos for Business Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Business Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(95 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hampton Inn & Suites Rosemont Chicago O'Hare
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 1,024 reviews
The price is CHF 109
includes taxes & fees
8 Feb - 9 Feb
Hampton Inn & Suites Rosemont Chicago O'Hare

About this property

Embassy Suites by Hilton Chicago O'Hare Rosemont

Suburban hotel with an indoor pool, steps from Donald E. Stephens Convention Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle and a free casino shuttle. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with a safe and coffee/tea makers. This accommodation is furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Embassy Suites by Hilton Chicago O'Hare Rosemont gets good marks from our customers. During your stay, you're just a quick walk from Donald E. Stephens Convention Center. Free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at SLYCE Coal Fired Pizza Co, a family restaurant that serves pizza
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Donald E. Stephens Convention Center and 5 minutes on foot from Rosemont Theatre
  • Free airport and casino shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Chicago O'Hare Rosemont offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5102 square feet (474 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago O'Hare Rosemont. A roundtrip airport shuttle at scheduled times and A casino shuttle are free. Parking is available for a fee.

This 4-star Rosemont hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
SLYCE Coal Fired Pizza Co – This family restaurant specialises in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 3:30 AM to 1:30 AM at scheduled times
  • Free casino shuttle
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • SLYCE Coal Fired Pizza Co

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 5,102 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Self-parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 125 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites Chicago O'Hare Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

Embassy Suites by Hilton Chicago O'Hare Rosemont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 808 out of 1272 reviews
Rating 8 - Good. 258 out of 1272 reviews
Rating 6 - Okay. 105 out of 1272 reviews
Rating 4 - Poor. 58 out of 1272 reviews
Rating 2 - Terrible. 43 out of 1272 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was very nice clean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Teia

Stayed 1 night in Oct 2025

10/10 Excellent

Steven, Orem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really were pleased with our stay here. Will certainly stay here again. It was really quiet, convenient to public transit, and the staff were very professional and kind.
Stayed 3 nights in Oct 2025

10/10 Excellent

Manuel, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choices
Stayed 3 nights in Oct 2025

10/10 Excellent

david

Business traveller
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandee

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first time staying at this hotel. I will definitely be back!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Octavio

Stayed 1 night in Oct 2025

2/10 Terrible

Ramon

Stayed 1 night in Oct 2025

10/10 Excellent

ASHONTY

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best franchise hotels hands down free happy hour an omelet station suites huge nothing to knit pick about super satisfied
Stayed 2 nights in Oct 2025

6/10 Okay

Rachel

Liked: Property conditions & facilities
The phone wouldn’t work to call the front desk
Stayed 1 night in Oct 2025

10/10 Excellent

Lorena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very very pleased with my stay here. Room was beyond spacious and comfortable. Hot water in shower always stayed hot, a necessity for me. Staff was super friendly and helped in any way that we asked. I was in town for the marathon and was nervous about staying so "far" from the city but getting to the blue line train was so easy and there were several other runners staying here too. The hotel even went above and beyond by providing an extra EARLY continental breakfast spread specifically for marathoners. It was the cherry on top of a wonderful stay. You made me feel supported and like you played a part in my crossing the finish line comfortably that day and for that, I am grateful to the hotel and staff for.
Stayed 2 nights in Oct 2025

10/10 Excellent

Oriana

Stayed 2 nights in Sep 2025

10/10 Excellent

Alicia

Stayed 1 night in Oct 2025

10/10 Excellent

vannessa

Liked: Cleanliness, staff & service, property conditions & facilities
Very close proximity to the airport with a free courtesy shuttle. Close to the Rosemont station where the blue line takes you all the way down to downtown without having to switch lines! Also close to the outlet mall!
Stayed 4 nights in Oct 2025

6/10 Okay

Gloria

Travelled with group
The toilets are to low
Stayed 3 nights in Oct 2025

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Airport shuttle excellent, breakfast and beds very good. Hotel a little tired and dated but they renovating. Very clean, overall would syay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and great location.
Stayed 3 nights in Oct 2025

8/10 Good

Kristen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Airport shuttle was great, hotel room was dated but clean. Very pushy Hilton rewards sales agent at check-in that resulted in my slightly lower review of staff and service. But otherwise, very good experience!
Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Overall enjoyed my stay - staff were a bit hostile though. My phone died when I arrived so I asked for a physical key card (as I had checked in through the app, but couldn’t access my digital key card). Staff member seemed disgruntled and checked me in, to which my keys were not working. I went up/down stairs twice as I had tried them twice, and I felt as though I was inconveniencing him by doing this - when all I wanted was to access my room. He told me he would alert maintenance and that I could head to my room, where I waited around 5-10 minutes for someone to show up. Apart from this unfortunate encounter, the breakfast was beautiful, my room was lovely and clean, and I loved that they set up a continental breakfast on Sunday for the marathon runners too - saved me a lot of time!
Stayed 4 nights in Oct 2025

10/10 Excellent

Titus

Stayed 1 night in Oct 2025

10/10 Excellent

Jocelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Andre

Stayed 1 night in Oct 2025

8/10 Good

Nizza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower corner shelf was broken and should be replaced instead of just putting caulk on the edges. Stains on the bathroom floor was unsightly. Bed was comfortable, room spaciou.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable place to stay for the Chicago Marathon.
Stayed 3 nights in Oct 2025