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Grand Royal Hotel O'Hare - Chicago

3.5 star property

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board
Meeting facility
Banquet hall
Indoor wedding
Facial

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Place, Rainbow Falls Waterpark
    ‪4 min drive‬
  • Place, OSHA Training Institute
    ‪5 min drive‬
  • Place, Allstate Arena
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually furnished, desk, iron/ironing board

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, individually furnished, desk, iron/ironing board

Executive Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is CHF 56
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About this property

Grand Royal Hotel O'Hare - Chicago

This hotel features a business centre, conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Grand Royal Hotel O'Hare - Chicago. During your stay, you'll be close to Allstate Arena. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Allstate Arena and 9 minutes from Woodfield Mall
WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 6781 square feet (630 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 15 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,781 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 3 February 2026 to 1 January 2027 (dates subject to change).
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

5.8
Rating 10 - Excellent. 53 out of 231 reviews
Rating 8 - Good. 35 out of 231 reviews
Rating 6 - Okay. 43 out of 231 reviews
Rating 4 - Poor. 34 out of 231 reviews
Rating 2 - Terrible. 66 out of 231 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

GFT

Business traveller
Liked: Cleanliness
Convenient for next day flight
Stayed 1 night in Sep 2025

2/10 Terrible

ANGELA

Terrible service. Did not stay.
Stayed 1 night in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 1 night in Nov 2025

2/10 Terrible

Teresa

Travelled with partner
Disliked: Amenities, property conditions & facilities
TV didn’t work. Pool was empty
Stayed 1 night in Nov 2025

10/10 Excellent

Fatima

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk, easy and convenient for my overnight layover in Chicago
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

8/10 Good

Cinthia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a short stay its ok. Breakfast is only pastry and coffee.the facilities are closed and the hotel shuttle. Is very limited?
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Stayed 1 night in Oct 2025

8/10 Good

Edwin

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Shamon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was as dirty as the last time and they looked clueless like they didn’t know what I was talking about. They need to do better
Stayed 1 night in Oct 2025

10/10 Excellent

eli

Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Michael

Yes
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
This hotel is a work in progress. The current proprietor has occupied the property for a few months. All of the staff were friendly and helpful. They are working to bring the hotel up to a higher standard. It's a little rough at the edges. The location is good and the surrounding area feels safe. They have ample self parking. Immediately next door is a gas station/7 eleven. Within 1 block is a Wendy's. Approximately 3 blocks in the other direction is a Starbucks, McDonald's, Taco Bell, Portillo's, Jimmy John's, and a liquor store. I didn't try the breakfast. They are planning to staff the restaurant and bar sometime in the future. The indoor swimming pool was dry during my visit. The hotel is quiet and comfortable. I had difficulty finding their airport shuttle when I arrived at O'Hare. They are using a minivan with very small signage so be aware if you are planning to use it. I will stay there again when I visit Chicago. The nightly rate is competitive.
Stayed 2 nights in Oct 2025

2/10 Terrible

Grayden

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and runned down.
Stayed 1 night in Oct 2025

2/10 Terrible

Franchys

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The fridge was broken and all our food went to waste
Stayed 1 night in Oct 2025

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle was impossible to find as it was not labeled Grand Royal. I called the desk from the airport 9 times! No one answered. I took an Uber instead. The front desk person was frazzled. He gave me a room that was not yet cleaned. Housekeeping was nearby and very helpful. They told the front desk person to move me to a room they just cleaned. They let me in.
Stayed 1 night in Oct 2025

2/10 Terrible

Henry

Disliked: Cleanliness
I am still waiting on my refund as I was never checked in
Stayed 1 night in Oct 2025

10/10 Excellent

Consuelo

Stayed 1 night in Oct 2025

8/10 Good

Remarcus

Liked: Staff & service
Good b in most area's
Stayed 1 night in Oct 2025

10/10 Excellent

eli

Stayed 1 night in Oct 2025

4/10 Poor

Tommi

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2025

4/10 Poor

Christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is completely run down and very dirty. Closet doors were missing, the shower was filthy as were the walls in the bathroom. The staff at the front desk were very nice...that was about the only good thing.
Stayed 1 night in Sep 2025