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Grand Royal Hotel O'Hare - Chicago

3.5 star property

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Facial
Meeting facility
Banquet hall
Indoor wedding
Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Place, Rainbow Falls Waterpark
    ‪4 min drive‬
  • Place, OSHA Training Institute
    ‪5 min drive‬
  • Place, Allstate Arena
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually furnished, desk, iron/ironing board

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, individually furnished, desk, iron/ironing board

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Super 8 by Wyndham Chicago O'Hare Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
3.8 out of 5, Good, 1,589 reviews
The price is CHF 60
includes taxes & fees
13 Jan - 14 Jan
Super 8 by Wyndham Chicago O'Hare Airport

About this property

Grand Royal Hotel O'Hare - Chicago

Hotel in Elk Grove Village with free parking
This hotel features a business centre, conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Grand Royal Hotel O'Hare - Chicago. During your stay, you'll be close to Allstate Arena. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Allstate Arena and 9 minutes from Woodfield Mall
WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 6781 square feet (630 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 15 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,781 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

5.8
Rating 10 - Excellent. 49 out of 223 reviews
Rating 8 - Good. 35 out of 223 reviews
Rating 6 - Okay. 43 out of 223 reviews
Rating 4 - Poor. 33 out of 223 reviews
Rating 2 - Terrible. 63 out of 223 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Tommi

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2025

4/10 Poor

Christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is completely run down and very dirty. Closet doors were missing, the shower was filthy as were the walls in the bathroom. The staff at the front desk were very nice...that was about the only good thing.
Stayed 1 night in Sep 2025

6/10 Okay

Bob

Disliked: Property conditions & facilities
stil has Holiday INn signage on the building. Fintess center and poll not available. just ok even for the price Breakfast is below average. Shuttle ride was good
Stayed 1 night in Sep 2025

2/10 Terrible

Tammy

Stayed 1 night in Sep 2025

6/10 Okay

Marianne

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It took one hr for shuttle. No Wi-Fi all night in room. No pool no restaurant. The night manager Jack was very nice to us. There was not a sign that said Grand Royal. It says Holiday Inn. Don’t be fooled like we were. Very disappointed.
Pool hast been open for 6 months
No soap in shower/tub
Dirty
Mold
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, room comfort
The signage says Holiday Inn, Tv and internet was poor. Breakfast limited. Exercise room under renovation. Low cost offsets
Stayed 1 night in Sep 2025

10/10 Excellent

eli

Stayed 1 night in Sep 2025

8/10 Good

Brittney

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Fine for one night, a little gross

Hotel has a new name and was under construction, beds were comfy bathroom seemed clean but there were literal toenails in the corner of the room :(
Stayed 1 night in Aug 2025

2/10 Terrible

LLOYD

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to call hotel to get their airport shuttle five times. No one answered. Took a cab arrived at hotel the girl was talking nonstop on phone with a friend (on speaker phone). She didn’t even look at us and handed us key. Checked into room and one of the beds looked like there was a “frolic” and bathroom had not been cleaned. Got another room (girl just handed us key..,didn’t look at us again. Room was ok. Got up to go to advertised breakfast (a couple of quick stop danish….no coffee.). Went to checkout and guy just said throw key in basket. We proceeded to catch”airport shuttle”. Two families with about 8 bags were ahead of us. “Shuttle” showed up….it was a Toyota Sienna that after filling with bags could only take two passengers. We chose to take another $30 cab back to airport. Worst hotel experience ever!
Stayed 1 night in Aug 2025

4/10 Poor

Kenneth

Stayed 1 night in Aug 2025

2/10 Terrible

Saul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service, rude staff Horrible breakfast They lost power and didn't have a generator even for the elevators 2 out of 4 nights without hot water No soap in the bathroom
Stayed 4 nights in May 2025

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
They do have an airport shuttle which is a minivan. The shuttle driver was very kind and helpful. The front desk staff was kind. For the amount we paid the hotel could have been in better condition. The pool was empty so we couldn’t swim. The paint/wallpaper was peeling off the walls. The bathroom doors were warped, had bubbling paint and the corner of the door was bent upward. The overall upkeep of the hotel was in bad condition. Definitely not what you expect when you pay almost $400 for a stay. I wouldn’t stay here again for the price I paid. I would expect the conditions of this hotel from a cheap motel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Angel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were rude at desk and took card kept on having fault issues had to go down 4 times and room wasn’t clean or stock
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, room comfort

Comfy stay for a work trip weekend

It was great, check in was quick and easy, the elevator was a little intimidating so I defaulted to the stairs. I’ve stayed in this hotel twice now but it’s very comfortable just unrenovated so don’t expect it to be luxurious but the water stays hot, the room was clean enough, the bed was comfy, and the AC worked that’s all I need on a business trip where the only thing I’m doing in the room is primarily sleeping anyways.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shandra

Liked: Cleanliness
Great
Stayed 2 nights in Aug 2025

2/10 Terrible

Jay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the member of staff who would not get off her cell phone could not find my reservation. Then when she did, she tried to tell me i had a double room booked. I said no i have a king suite. After a few minutes she confirmed that. Gave me the room cards and i went to see the room. I looked in an it was a box room with a king bed inside. Nothing like i had paid for or reserved.i went back to reception where the girl continued to use her phone on a call and then she gave me another room. I went to see that, walked all the way up there and the keys wouldn't work. I walked all the way downstairs again, told this rude girl the keys were not working and she re did them.. Again, she still would not get off her cell. I went back to the room and i was appalled by the room. There were wires coming out from the AC unit. The room looked and smelled dirty, musty. I went into the bathroom and i was greeted by the ceiling peeling off with mold and what appered to be a flood causing it from the room above. The toilet was broken and more wires coming out from the wall. I went back downstairs and i told the girl i would not be staying in that. She told me we would get a refund for the booking. Good as this place is a zham, a pit of dirt. The so called pool area is closed for maintenance, looks like it has been for years. Broken windows, Amazon boxes everywhere and Christmas stuff being stored. How plp say this place is nice is beyond my comprehension.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aya

Stayed 1 night in May 2025

2/10 Terrible

kevin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hotel bought by someone who does not give a crap. Dirty, moldy. I scrubbed for a week when I got home
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean and comfortable. all the staff were kind to me it's a little out dated and needs a little landscaping but the room was surprisingly modern and very nice and clean comfy bed!!
Stayed 1 night in Aug 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was clean
Stayed 1 night in Jul 2025

2/10 Terrible

Aleksei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet, smell in the room, noise, no pool, etc
Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort

New Establishment

Our stay was overall good. The hotel was purchased by Holiday Inn but we were not informed of the change so it was a little confusing. It must have been a recent move since the hotel seems to be under some renovations. Regardless, the stay was quiet and the bed was very comfortable. The area was safe and convenient for our stay. With some upgrades, the hotel would receive an additional star.
Stayed 2 nights in Aug 2025