We (4 adults, one couple) stayed at the apartment for 4 night Chicago visit. Great:The communication with the team was A. Very responsive, easy to talk with. House rules were clear and no random fees hidden in those rules. Showers were super clean, no dirt/mildew anywhere. Very impressed. Location was superb. Close to train station, grocery store, few food places walking distance and lots of life short Uber ride, long walk away. Building security and front desk was nice bonus. Space was clean, beds very comfy. Full kitchen if cooking is something you need to do (with grocery so close, it's not a bad idea to save some ). Few improvements:They don't restock mid stay. Make sure there is enough tissues, TP, trashbags etc. get some from the store if needed. "Body" towels in master bedroom were 40"x18". I made it work, but thankfully we found one proper size towel for my wife. Truth to be told, I didn't reach out to the host, that may been fixed. Just something to keep in mindOK:Master shower is on the smaller size. Can't drop the soap, not a lot of space to bend over. Not something that can be changed. It's more European sized than US. Community shower was big enough. Thermostats were difficult to work with. Maybe due to building wide settingsWould stay there again if available for future trips.