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Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Free continental breakfast on weekdays
Exterior
1 bedroom, premium bedding, in-room safe, desk
Lobby
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
200 S Mannheim Road, Hillside, IL, 60162
  • Place, Drury Lane Theater
    ‪6 min drive‬
  • Place, Oakbrook Center Mall
    ‪7 min drive‬
  • Place, Brookfield Zoo
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub) | 1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Room, 1 King Bed, Mobility Accessible (Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(18 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(47 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (Extra Floor Space)

7.8 out of 10
Good
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(7 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Hotel in Hillside with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers 135 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG. During your stay, you'll be close to Hines Veterans Administration Hospital. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served on weekdays
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Hines Veterans Administration Hospital and 6 minutes from Loyola University Medical Center
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served on weekdays. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and express check-in are also featured at the business-friendly Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG. Self parking is free.

This Hillside hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 600 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Chicago West-O'hare Arpt Hillside
Holiday Inn Express Suites Chicago West O'Hare Arpt Area
Holiday Inn Express Hotel Suites Chicago West O'hare Arpt
Holiday Inn Express Suites Chicago West O'Hare Arpt Area by IHG
Holiday Inn Express Suites Chicago West O'Hare Hillside Oakbrook

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 172 out of 1002 reviews
Rating 2 - Terrible. 149 out of 1002 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Janelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. will stay there again if my son goes to college in the area.
Stayed 1 night in Jun 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought they did a good job on the free breakfast, staff seemed friendly and things were clean for the most part. I also liked that it was very close to the zoo we went to. However the shower had some issues and after one shower, the bathroom floor and hall outside the bathroom flooded out horribly so I'm not sure if the drain was clogged or why that happened but it was my only complaint about our stay there
Stayed 1 night in Jun 2025

10/10 Excellent

Zafar

Stayed 4 nights in Jun 2025

10/10 Excellent

Manuela

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice mind you i was only there for one night but my room was great and very clean. Inly tbing i wish they had a plastic for for noodles i bought unless i missed them rhen oh well to me but the clerk that checked me in was attentive to the game he was on his phonehe still checked me on fine but the customer service could have been better.
Stayed 1 night in Jun 2025

8/10 Good

Ilisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Bretton

Stayed 1 night in Jun 2025

2/10 Terrible

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Its in my neighborhood, so iknowand love the area
Stayed 1 night in Jun 2025

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located about 10-15 minutes from downtown Chicago for our visit. There are alot of shopping and restaurants near by. The room was clean and comfortable, only odd thing was there wasn’t a phone in the room to call the front desk.
Stayed 5 nights in Jun 2025

6/10 Okay

Martin

Stayed 2 nights in Jun 2025

2/10 Terrible

Chris

Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was very convenient
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Stayed 1 night in Jun 2025

10/10 Excellent

Barbara J

Travelled with partner
Liked: Cleanliness
Friendly helpful staff
Stayed 1 night in Jun 2025

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel so we could relax after we drove to Chicago for the day. I don't have a lot of money so of course I need one thats budget friendly but just because its budget friendly DOES NOT mean it should be run down and NASTY. Immediately upon walking in the front door was creaking like it needs some wd40 and that was my sign it wasn't going to be good. I checked in got my key to my room and when I got to my room I did an inspection as I always do when I stay in a hotel and upon my inspection I found a bed bug smushed and stuck to the bedding. Now I have a thing for clean sheets and that right there for ONE tells me they didnt bother changing the bedding or I wouldn't have found that and for two DO SOMETHING about bed bugs shut down and get it treated instead of just letting people sleep with that and risk taking it home. I took a picture of the evidence marched it up to the front desk and said we are not staying and instead of relaxing a bit I had to get back in my car and continue driving into the night to come back home. RIDICULOUS. I showed them the evidence but are they going to get pest control in and start treating?? trying to prevent?? Probably not. If i was a hotel owner id be ashamed people are spending hundreds of dollars even with their small children to stay in nasty....
Stayed 1 night in Jun 2025

4/10 Poor

Shawn

Travelled with family
Disliked: Cleanliness
Staff at check-in was very rude and impatient. No towels by pool and hot tub was closed. Water in shower and sink brown! Highway traffic very loud. Elevator very slow, clunky and lights were out. Website said adjoining rooms when we booked and we did not get this.
Stayed 1 night in Jun 2025

8/10 Good

Josh

Stayed 1 night in Jun 2025

4/10 Poor

mohamed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and affordable place to stay for the night.
Stayed 1 night in Jun 2025

2/10 Terrible

April

Stayed 3 nights in Jun 2025

6/10 Okay

Sara

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet & shower was leaking. In parkinglot near front enter
Stayed 1 night in Jun 2025

8/10 Good

Malgorzata, Saint Clair Shores

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was nice!
Stayed 2 nights in May 2025