See all properties

Hotel Riu Plaza Chicago

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Lobby
2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Northwestern Memorial Hospital
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(230 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.6 out of 10
Exceptional
(30 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe) | Premium bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(96 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Aloft Chicago Mag Mile
Downtown Chicago
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 3,204 reviews
The price is CHF 102
includes taxes & fees
26 Apr - 27 Apr
Aloft Chicago Mag Mile

About this property

Hotel Riu Plaza Chicago

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site. Change of towels is available on request
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes on foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Riu Plaza Chicago.

This 4-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Skybar – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting).
Restaurante Desayuno – This restaurant only serves breakfast. Open daily.
Lobby Bar – On-site bar. Open daily.
Grab&Go – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grab&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3111 out of 3958 reviews
Rating 8 - Good. 513 out of 3958 reviews
Rating 6 - Okay. 175 out of 3958 reviews
Rating 4 - Poor. 81 out of 3958 reviews
Rating 2 - Terrible. 78 out of 3958 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Very nice and staff was amazing!
Stayed 2 nights in Jan 2026

8/10 Good

Paris

Stayed 1 night in Jan 2026

8/10 Good

Parag

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and welcoming. The breakfast was amazing.
Stayed 2 nights in Nov 2025

8/10 Good

Muniratu

Stayed 3 nights in Jan 2026

10/10 Excellent

Heiry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Cleanest hotel we've ever stayed in. Friendliest staff ever. Price was outstanding. I'm sure it costs a lot more in the summer, but this was perfect for a winter trip.
Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Incredible location and wonderful satff
Stayed 1 night in Jan 2026

10/10 Excellent

Frankeila

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The location of the hotel is perfect close to everything. Breakfast was good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria

Stayed 1 night in Jan 2026

10/10 Excellent

Belkis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Jan 2026

6/10 Okay

Mark

Stayed 4 nights in Jan 2026

10/10 Excellent

Mary, Mundelein

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, friendly staff, wonderful breakfast!
Stayed 2 nights in Jan 2026

10/10 Excellent

Tricia, Grand Rapids

Great hotel and expect
Stayed 3 nights in Jan 2026

10/10 Excellent

shawn

Stayed 1 night in Jan 2026

10/10 Excellent

Jill

Stayed 4 nights in Jan 2026

10/10 Excellent

stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful with a great view of the city.. The staff was amazing! The buffet breakfast was my husbands favorite thing… All in all a wonderful experience!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Ebony

Stayed 1 night in Jan 2026

6/10 Okay

Shannon Candice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No parking available, the hotel was nice, room etc. but breakfast was overly crowded, cafeteria style. They say breakfast is free with stay but then I was charged $85. When I asked what the charge was for they said for breakfast, room service etc. plus parking was an additional $150, not on site so not too pleased with the overall experience. Staff was very nice though.
Stayed 3 nights in Jan 2026

10/10 Excellent

Duri

Stayed 6 nights in Jan 2026

10/10 Excellent

Brisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, breakfast is great , location is great - honestly great hotel!
Stayed 3 nights in Jan 2026

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
The room was clean. The only thing that was problem there was bags missing from garbage cans.
Stayed 2 nights in Jan 2026

2/10 Terrible

Alex

Stayed 2 nights in Jan 2026

10/10 Excellent

BERTHA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the RIU exceeded our expectations within the hotel! Only downside was that it didn’t have a parking garage. Although the parking across the street wasn’t bad at all.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chantal Anne Le

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful, courteous and very pleasant. Wonderful breakfast. My only « issue » is the extra charge for amenity use at the hotel ($28/day ) for a gym that I will never use. Having said that, I would go back to the Riu in downtown Chicago.
Stayed 4 nights in Jan 2026