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Hyatt Place Chicago/Lombard/Oak Brook

3.0 star property

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Photo gallery for Hyatt Place Chicago/Lombard/Oak Brook

Premium bedding, down duvets, in-room safe, desk
Indoor pool
Premium bedding, down duvets, in-room safe, desk
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping

Explore the area

View in a map
2340 South Fountain Square Drive, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪10 min walk‬
  • Place, Loyola Medicine Oakbrook Terrace
    ‪4 min drive‬
  • Place, Loyola Ambulatory Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, down duvets, in-room safe, desk

Room, Multiple Beds

8.4 out of 10
Very good
(92 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(76 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

8.2 out of 10
Very good
(13 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

42-inch flat-screen TV with digital channels, TV, pay films

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(19 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, down duvets, in-room safe, desk

Room, Multiple Beds (High Floor)

8.0 out of 10
Very good
(11 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Chicago/Lombard/Oak Brook

Suburban hotel with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Chicago/Lombard/Oak Brook offers 151 accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Chicago/Lombard/Oak Brook. During your stay, you're just a quick walk from Yorktown Shopping Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 8 minutes on foot from Yorktown Shopping Center and a 3-minute drive from Loyola Medicine Oakbrook Terrace
  • Dogs welcome for a fee
Hyatt Place Chicago/Lombard/Oak Brook offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Hyatt Place Chicago/Lombard/Oak Brook. Free self parking is available.

This 3-star Lombard hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM. An additional breakfast is available daily for a fee.
Hyatt Place Chicago/Lombard/Oak Brook has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Chicago/Lombard
Hyatt Place Chicago/Lombard Hotel
Hyatt Place Chicago/Lombard Hotel Lombard
Hyatt Place Chicago/Lombard Lombard
Hyatt Lombard
Hyatt Place Lombard
Lombard Hyatt
Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard
Hyatt Place Chicago/Lombard/Oak Brook Hotel
Hyatt Place Chicago/Lombard/Oak Brook Lombard
Hyatt Place Chicago/Lombard/Oak Brook
Hyatt Place Chicago/Lombard/Oak Brook Hotel
Hyatt Place Chicago/Lombard/Oak Brook Lombard
Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard

Hyatt Place Chicago/Lombard/Oak Brook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1013 reviews
Rating 8 - Good. 241 out of 1013 reviews
Rating 6 - Okay. 105 out of 1013 reviews
Rating 4 - Poor. 48 out of 1013 reviews
Rating 2 - Terrible. 70 out of 1013 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Alexandra

Business traveller
Liked: Cleanliness, staff & service
Elevator issues: only one working elevator and it would take a significant amount of time to wait. Rooms are a little outdated for the steep price (though understand that it’s in Lombard)
Stayed 2 nights in Aug 2025

8/10 Good

jerry

Stayed 2 nights in Aug 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great location Comfortable beds but Noisy

Sleeping rooms are nice. Beds were very comfortable. All the basics covered including sitting area for watching tv. Great family hotel. I do not recommend for a quiet relaxing stay. Too noisy, kids running up and down hall before 7am with no parental supervision. The room doors do not have a catch and because they are heavy slam and shake neighbors walls.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zdravka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really one of the better Hyatt Places around 👍
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service at this hotel is wonderful. They go out of their way to help you feel appreciated. Room is spacious with a full sofa, ottoman and a separate area with a desk and another with a sink, microwave and refrigerator. Bed and linens were comfortable. Complimentary breakfast is excellent with many choices for those with various diet restrictions. Area around hotel has many dining offerings and shopping.
Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Disliked: Staff & service
Stayed for a week. Hotel pool was very cloudy. I noticed a jug of clarifier in the trash so I mentioned it to hotel to see if it was tested and safe to swim and they said its always like that due to sunblock and people in the pool (pool is indoor). Then on last day as I was leaving hotel, I was at the lobby desk talking to the managers asking how to print my boarding passes. Unknown to me someone started wet mopping the floor behind me. When I turned to walk away i slipped very hard and fell on the floor. They helped me get up off the floor gave me Tylenol and water and sent me on my way. I had to get my husband to walk me back to the room and we later went to urgent care. Urgent care told me to get them to do an incident report and get their insurance info so that I didnt have to pay y he expenses out of pocket. I did as instructed. They never sent me a repoort or their insurance info. They just sent me an email blaming me for not noticing tge wet floor signs.
Stayed 5 nights in Jul 2025

10/10 Excellent

Turon, Royal Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer service, the staff is very attentive.
Stayed 4 nights in Aug 2025

2/10 Terrible

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We ended up checking out after the first evening. There were bugs in the bathroom and we found one under our sheets. When we asked for a new room, the new room had dead and living flies, as well as a lot of spiders.
Stayed 3 nights in Aug 2025

6/10 Okay

Tiara

Travelled with group
Stayed 1 night in Aug 2025

10/10 Excellent

Just

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mubeen

Liked: Cleanliness, amenities
It was quite and easy parking
Stayed 4 nights in Aug 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great except breakfast

Every thing was great except the breakfast. Not up to par with other Hyatt Place. Green bananas, yellow oranges, scrambled eggs that tasted like they were powered eggs. Overcooked turkey sausage.
Stayed 1 night in Aug 2025

2/10 Terrible

Julie

Disliked: Cleanliness, amenities
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce Edward

Travelled with partner
Liked: Amenities
The facility was well located and central suit all our requirements
Stayed 2 nights in Aug 2025

8/10 Good

BreAnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I eat at restaurant in the area , Bed comfortable , and I really like the sofa and desk , the sleeping area was some what separate from the living area nice
Stayed 1 night in Aug 2025

10/10 Excellent

leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check on convenient location located near malls lots of food locations
Stayed 1 night in Aug 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Bree

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Hyatt Place Illinois through Expedia expecting the quality and comfort the Hyatt brand is known for. Unfortunately, this stay was far from that standard. Upon arrival, we were met with a strong foul odor in the lobby. One elevator was broken for our entire stay, and the other was overcrowded—sometimes requiring up to 30 minutes of waiting for my family of six. The hotel was hosting a large wedding, which made access even harder. Our room was not maintained to Hyatt standards: significantly stained bedding and towels, no housekeeping unless specifically requested (which we were not told), a broken iron and dryer, and a poorly draining shower. The pool area was also disappointing. The door lock malfunctioned, preventing access part of the time, and when we did get in, the water was visibly dirty with debris and insects. The breakfast offered was normal but the quantities and upkeep of the area were subpar, notably because of the amount of people in the hotel. I travel often and have stayed at many Hyatt locations, but this was one of the most unpleasant stays I’ve experienced. I have requested a partial refund or credit toward a future stay and hope Hyatt addresses these issues for future guests.
Stayed 4 nights in Aug 2025

6/10 Okay

Antonia

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Liked: Amenities, property conditions & facilities
Very clean, nice staff!
Stayed 1 night in Aug 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Aug 2025