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Sheraton Suites Chicago Elk Grove

3.5 star property

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Photo gallery for Sheraton Suites Chicago Elk Grove

Reception
Exterior
Restaurant
Lobby
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Suites Chicago Elk Grove

Lakefront hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Suites Chicago Elk Grove offers 253 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 35-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Elk Grove Village hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Suites Chicago Elk Grove, you'll be within walking distance of OSHA Training Institute. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Schaumburg Convention Center and 8 minutes from Woodfield Mall
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Sheraton Suites Chicago Elk Grove offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago Elk Grove. Free self parking is available.

This 3.5-star Elk Grove Village hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7 AM to 11 AM.
Sheraton Suites Chicago Elk Grove has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (60,000 square foot of space)

Outdoors

  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 440 out of 1006 reviews
Rating 8 - Good. 291 out of 1006 reviews
Rating 6 - Okay. 132 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jomon

Travelled with family
Liked: Cleanliness, property conditions & facilities
The receptionist was sitting inside and many people waiting to check in. I had to go around asking to have reception desk to start checking in people. A/c was set so low we were freezing.
Stayed 2 nights in Jul 2025

6/10 Okay

Michael, Copley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

wiwit

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff not friendly
Stayed 1 night in Jul 2025

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, amenities
This is a big hotel in a secluded/safe area with a small surprise lake (unique). Also well appointed lobby and bar. Did not like that it was understaffed (check-in), there was no housekeeping services available, and elevators were down/slow.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Tamesha

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay here every time I visit Chicago
Stayed 3 nights in Jun 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tuan Quoc

Stayed 2 nights in Jun 2025

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was put in room 348 that had a leaking toilet, soaking wet floor by the front door , also tv did not work in the bed room.
Stayed 3 nights in Jun 2025

4/10 Poor

Julio, Wyoming

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and our room was terrible. Tub shower did not drain, the faucet handles were loose, and the bathroom door was difficult to open/close.
Stayed 2 nights in Jun 2025

10/10 Excellent

Imri

Stayed 4 nights in Jun 2025

2/10 Terrible

Ghufran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us the wrong rooms and they made us wait 2 hours
Stayed 3 nights in Jun 2025

10/10 Excellent

Brittany

Stayed 1 night in Jun 2025

6/10 Okay

Doraliza

Travelled with family and small children
Liked: Amenities
The carpet of the room was a bit worn down, the bed was very springy, the pillows were flat. The fridge was great, kept things nice and cold. The microwave took a long time to heat up.
Stayed 3 nights in Jun 2025

2/10 Terrible

John

Travelled with family
Disliked: Amenities, property conditions & facilities
My TV did not work and we had to change rooms into a non handicap room. It was near to impossible for me to survive in. Way too expensive for poor quality. Hats off to service tech who helped us but will not stay there again. In fact I think a refund is in order.
Stayed 1 night in Jun 2025

6/10 Okay

Bianca

Business traveller
Liked: Staff & service, property conditions & facilities
I was originally assigned Room 231, a handicapped room that wreaked of URINE. The toilet paper roll was tattered and sticking up, all signs that the room was not cleaned entirely. I know I ordered my room through a third party site but most veteran travelers have higher expectations from a Sheraton in the suburbs. My reassigned room #736 was cleaner but the bedroom area has a blackout curtain only, the secondary shade is missing, yet the bracket and hooks were there The bed was made but smelled of a man’s sweat. It’s seems like the cleaning staff is cutting corners a bit.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

4/10 Poor

Rahul

Liked: Cleanliness
Disliked: Property conditions & facilities
I liked the layout of the suites, for a multi-day stay. And the TVs have streaming options. Housekeeping did a good job. Too bad the hotel screwed up my booking, and checked me out a day earlier than my reserved check-out date. While I was out to lunch, instead of calling me, they packed up everything I had & removed it. When I came back and asked the front desk - and showed my reservation was for an additional night - the manager eventually called to apologize, and gave me the room back, and said they wouldn't charge me for the last night... and then they wound up charging me anyway. There's also the heat/AC situation, which I see many other reviewers have noted for years. I understand it's an old building, so it's either on heat or AC, and can't easily switch back to heat for a few cold nights. They could easily address this by having an adequate supply of space heaters, but they didn't have an adequate supply. That's inexcusable.
Stayed 3 nights in May 2025

8/10 Good

Dorina

Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

8/10 Good

Emilie

Travelled with partner
Liked: Cleanliness
The property was decent. There was no heat available. The room was slightly chilly. The property had one service elevator available You need to get a coupon at the front for the breakfast included. The staff was friendly. The place was conveniently located however, I was slightly disappointed with the conditions. A hair was found in my shower, room temperature but overall it was good.
Stayed 1 night in May 2025

6/10 Okay

Elise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Main issue was that only 2 elevator was working and wait was extremely long.
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ron

Business traveller
Disliked: Amenities, property conditions & facilities
This property is so outdated. 20 year old small flat screens. Mine was broke. General disrepair from lack of upkeep. Breakfast is bad at best. They have 2 elevators, 1 has been broken fir 3 months so getting up and down is SLOW. This place need a complete refurbishing.
Stayed 5 nights in May 2025