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Sheraton Suites Chicago O'Hare

3.5 star property

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Photo gallery for Sheraton Suites Chicago O'Hare

Bar (on property)
Lobby lounge
Lobby lounge
Bar (on property)
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Place, Allstate Arena
    ‪8 min walk‬
  • Place, Wolff's Flea Market
    ‪11 min walk‬
  • Place, Rivers Casino
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(103 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(42 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Sonesta Chicago O'Hare Airport Rosemont
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,659 reviews
The price is CHF 109
includes taxes & fees
2 Feb - 3 Feb
Sonesta Chicago O'Hare Airport Rosemont

About this property

Sheraton Suites Chicago O'Hare

Suburban hotel with free airport shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Sheraton Suites Chicago O'Hare offers 296 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Sheraton Suites Chicago O'Hare's proximity to the airport. During your stay, you're just a quick walk from Allstate Arena. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 10 minutes by foot from Allstate Arena and a 2-minute drive from Rivers Casino
  • Free airport shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago O'Hare. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3.5-star Rosemont hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
FLIGHT – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Parking on site (USD 39 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 to 20 for adults and USD 12 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults and USD 12 to 20 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Suites Chicago O'Hare offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 734 out of 1037 reviews
Rating 8 - Good. 167 out of 1037 reviews
Rating 6 - Okay. 64 out of 1037 reviews
Rating 4 - Poor. 27 out of 1037 reviews
Rating 2 - Terrible. 45 out of 1037 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Quinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Oct 2025

10/10 Excellent

Mitchell

Stayed 1 night in Oct 2025

6/10 Okay

Oanh

Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Grant

Stayed 5 nights in Sep 2025

10/10 Excellent

Britney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! So comfortable and inviting!
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, room comfort
The room was very nice, clean & the staff was very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Ayoola

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service
Stayed 2 nights in Sep 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Obladee obladaa life goes on, oh life goes on
Stayed 1 night in Sep 2025

6/10 Okay

Marc

Liked: Cleanliness
Disliked: Staff & service

Wet feet A La crackers but No ice....

Carpet on floor was wet in several spots. Cracker remnants in one floor pile. Called to find ice as I use a cane and have limited walking...it was 9 rooms away. Told them on phone I couldn't walk that far. No offer to bring some ice to me. They had to know about wet carpet....
Stayed 1 night in Sep 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Lynnsey, Champaign

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and we will definitely stay again. I’d made an error in my booking and the front desk staff was able to fix it without issue or charge. Rooms were spacious and clean. We were in town for a concert at Allstate Arena and it’s a very easy (10 min?) walk to and from. We mobile ordered food from the restaurant and picked it up at the bar 20-30 minutes later. Super easy and the food was great. The Starbucks here is open 24 hours as well - we didn’t use but a definite perk! Upon checkout, we’d accidentally paid for parking even though we’d been charged parking to our room already. A quick call to the desk staff again cleared up this mistake without issue. Absolutely no complaints with the staff or stay! The only thing worth mentioning maybe would be that once the ice melted that I’d gotten from the ice machine, there were several noticeable black pieces of something floating the water… dirt? Mold? Other debris? Hard to say if it came from the ice machine or the ice itself but it would have had to be from one of the two, unfortunately.
Stayed 1 night in Sep 2025

10/10 Excellent

Lexis

Stayed 1 night in Sep 2025

4/10 Poor

Edwin

Stayed 2 nights in Sep 2025

10/10 Excellent

Svetlana I

Stayed 2 nights in Sep 2025

8/10 Good

Heather Ann

Stayed 3 nights in Sep 2025

10/10 Excellent

Olyvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before multiple times when I have a concert at Allstate arena it’s is very convenient and in walking distance with many gas stations and food around
Stayed 3 nights in Sep 2025

2/10 Terrible

Andrea

I did not make a reservation!
Stayed 1 night in Sep 2025

10/10 Excellent

susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh renovation, lovely, spacious, well lit. Totally comfortable and safe. Great staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice parking, very close by the airport and was convenient going to Allstate arena.
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary honey and lavender. The staff was amazing!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel- will book again.

Great hotel. Free airport shuttle, very clean, nice setup with the suite. Super comfortable.
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025