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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Reception
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Place, 875 North Michigan Avenue
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior King Room, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking (Living Room)

Single Room, 1 King Bed, Non Smoking (Living Room) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Single Room, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Single Room, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pinnacle King, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pinnacle King, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

Hotel with free breakfast, steps from Michigan Avenue
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and concierge services.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with a safe and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy Asian cuisine while dining at Kirei
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness centre, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Kirei – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 58 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1928
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 58 per night (in/out privileges)
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1951 out of 3899 reviews
Rating 8 - Good. 952 out of 3899 reviews
Rating 6 - Okay. 578 out of 3899 reviews
Rating 4 - Poor. 252 out of 3899 reviews
Rating 2 - Terrible. 166 out of 3899 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Denis

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in downtown Chicago
Stayed 2 nights in Oct 2025

6/10 Okay

Axis

Business traveller
Liked: Staff & service
Was mid. Room was good size, hotel will only clean your room on request and they won’t change the sheets or make the bed
Stayed 9 nights in Oct 2025

10/10 Excellent

Anton

Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and nice location
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. I ordered dinner from the hotel restaurant and it was decent. Elevators are very slow to get to your floor. No ice machines but they will deliver ice to your room. Room was spacious but very cold. Thermostat set on 78 and it was still very drafty. The bathroom did not seem to have heat in it at all. Area was walkable and convenient. Evening security guard was kind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

daina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgrade and breakfast varied.
Stayed 1 night in Oct 2025

10/10 Excellent

Zainab

Stayed 1 night in Oct 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness
The location was very good. The included breakfast was good and appreciated. The only complaint was the noisy aircon in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, quite with amazing staff. I will definitely be returning.
Stayed 1 night in Oct 2025

10/10 Excellent

Arno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Amanvir

Stayed 4 nights in Oct 2025

10/10 Excellent

CATHERINE, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like tht they didn’t have a valet nor was I informed if that when I paid 56$ for parking. But it wa vey convenient overal
Stayed 1 night in Oct 2025

6/10 Okay

Vincent

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, property conditions & facilities
Grab bars in the shower would be nice. Took 30 minutes to get ice delivered to the room.
Stayed 2 nights in Oct 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, old style hotel with an independent feel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location cleanliness price
Stayed 6 nights in Oct 2025

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was good. Great location. Room was good. Breakfast was ok. Ran out of a lot of things and didnt replace. It was filling.
Stayed 4 nights in Oct 2025

8/10 Good

Taneesha

Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Business traveller

Serves purpose adequately.

Not offered upgrades due at check in. Clerk barely spoke at all. Breakfast buffet is extensive but not very tasty. Room seems a bit dated. No cleaning done. Room comfortable and good size. Good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Clean room, little cold but we fixed that! Staff was very accommodating and helpful!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kalpesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good friendly experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcia Flynn

In Chicago for a wedding.

In Chicago for a wedding so stayed one night. Great location. Hotel is old but in good shape. The 2 elevators are small. They only held 5-6 people and less if someone had luggage. Our room was clean and comfortable but no outlets for charging phones. Bathroom was good except the door was warped so it was hard to close it all the way. Breakfast was good only no cereals or yogurt. All in all it was a good stay and we’d stay there again. It just needs a bit of updating.
Stayed 1 night in Oct 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025