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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

Bar (on property)
Lobby
Bar (on property)
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Place, 875 North Michigan Avenue
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior King Room, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking (Living Room)

Single Room, 1 King Bed, Non Smoking (Living Room) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Single Room, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Suite, 1 King Bed, Non Smoking (Living Room;Presidential) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Single Room, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pinnacle King, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pinnacle King, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

Boutique hotel with free breakfast, steps from Michigan Avenue
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and concierge services.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with a safe and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy Asian cuisine while dining at Kirei
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness centre, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Kirei – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 58 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1928
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 58 per night (in/out privileges)
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1982 out of 3944 reviews
Rating 8 - Good. 958 out of 3944 reviews
Rating 6 - Okay. 581 out of 3944 reviews
Rating 4 - Poor. 257 out of 3944 reviews
Rating 2 - Terrible. 166 out of 3944 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Marielle

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was quite outdated, though the customer service was excellent. The staff was friendly and attentive, which made the stay more pleasant despite several areas that could use improvement. Breakfast Experience: The breakfast setup felt disorganized and lacked polish. Staff were not wearing gloves, and the buffet presentation appeared cluttered and inexpensive. A few small changes—such as pre-setting tables with utensils and coffee cups, simplifying the buffet layout, and relocating the garbage bins out of sight—would significantly elevate the dining experience. Facilities: One of the two elevators was out of service with no signage to inform guests. A simple notice would help manage expectations and avoid confusion. Room Quality: It’s clear that some rooms have been renovated while others have not. Offering tiered pricing for updated versus standard rooms could appeal to a wider range of guests and help manage expectations. Overall, the staff’s hospitality was the highlight, but the property could greatly benefit from some modest yet high-impact upgrades.
Stayed 4 nights in Nov 2025

2/10 Terrible

Yogeshwar

Disliked: Cleanliness, amenities, property conditions & facilities
Old haunted place
Stayed 3 nights in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

JERI

Stayed 4 nights in Oct 2025

8/10 Good

Charlene

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly service and the rooms were very comfortable.
Stayed 3 nights in Nov 2025

8/10 Good

Derek

Travelled with partner
Location, free breakfast, polite staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Julia

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities
Tucker at the front desk was fabulous ans welcoming. Staff were attentive. Room was clean and well kept. Great view!
Stayed 2 nights in Nov 2025

8/10 Good

Robert, easthampton

Travelled with partner
Breakfast same ever day a bit more variety would help
Stayed 8 nights in Oct 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful room. I had a view of the Hancock building. The bed was super comfortable. Spacious room. Along the magnificent mile so all the shops and the restaurants nearby. staff was friendly. The breakfast could’ve been better and there’s no microwave in the room..
Stayed 3 nights in Oct 2025

10/10 Excellent

Oscar, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place, We would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Great big room, excellent breakfast. Location amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Abigail

Stayed 2 nights in Oct 2025

10/10 Excellent

Ingee

Stayed 3 nights in Oct 2025

10/10 Excellent

Roger

Stayed 3 nights in Nov 2025

8/10 Good

Rebecca

Stayed 1 night in Nov 2025

6/10 Okay

Dallas

Stayed 2 nights in Oct 2025

10/10 Excellent

Liz and Briana

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very polite and patient with all of the questions that I had. The room was clean and cozy. I enjoyed staying at this historic hotel and would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Tatiana Marchi, Apollo Beach

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet room. Nice responsive staff and friendly. Amazing breakfast buffet at the bar. Repeater for sure!
Stayed 1 night in Oct 2025

2/10 Terrible

Jenany

Travelled with group
Disliked: Cleanliness
Room has definitely been neglected. The wahsroom was so nasty i didnt even want to take a picture because it was making me feel sick. There was mould all around the vanity sink and growth in there and mould in bathroom tub. Someones hair was in the tub upon our arrival and dirt and dust throughout the room. We had to sanitize all the surfaces to feel just a molecule of comfort.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2025

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean. Staff friendly. Nice stay
Stayed 2 nights in Oct 2025

8/10 Good

karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location.
Stayed 1 night in Oct 2025

8/10 Good

Jason

Travelled with partner
Liked: Amenities, property conditions & facilities
Affordable, close to Navy Pier and magnificent mile. Friendly staff.
Stayed 4 nights in Nov 2025