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Thompson Chicago, by Hyatt

4.5 star property

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Restaurant
Lobby
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet-friendly
  • Gym
  • Free WiFi

Explore the area

View in a map
21 East Bellevue, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(7 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(122 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

8.8 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Lake View

9.6 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Skyline Suite)

Loft (Skyline Suite) | Premium bedding, pillow-top beds, minibar, in-room safe

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Thompson Chicago, by Hyatt

Luxury hotel with bars/lounges and fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Thompson Chicago, by Hyatt. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from State Street and 4 minutes on foot from Michigan Avenue
  • Pets welcome free of charge
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Thompson Chicago, by Hyatt. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

Tavern on Rush – On-site fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 872 out of 1211 reviews
Rating 8 - Good. 186 out of 1211 reviews
Rating 6 - Okay. 82 out of 1211 reviews
Rating 4 - Poor. 35 out of 1211 reviews
Rating 2 - Terrible. 36 out of 1211 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Yassir

Stayed 4 nights in May 2025

10/10 Excellent

Vivian Quen Ting

Stayed 3 nights in May 2025

10/10 Excellent

taylor

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property clean and the staff was great
Stayed 1 night in May 2025

10/10 Excellent

Julio Cesar

Stayed 1 night in May 2025

10/10 Excellent

Phrieda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Zhengqing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and supportive staff.
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Clean, AC in room very loud, constantly turning on and off. Only one elevator was in service.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort

$600/night; really?

Only one lift working so the queue was long & frustrating. Ice was hard to come by. Lobby bar/restaurant was way too crowded thus useless except breakfast. Room carpet not the cleanest, grout appears dirty/dark, furniture had spots. Clientele wasn't my cup of tea. Price was way high for the value received.
Stayed 2 nights in May 2025

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother’s Day weekend

Beautiful hotel in cute neighborhood with high end dining and shopping.
Stayed 1 night in May 2025

4/10 Poor

Rotimi Rafiat

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Elevator broken so wait times were very inconvenient, getting Engineering to come fix wifi issues was very slow, had to call twice and even afterwards, it was not fixed, was unable to cast my devices for 2 days, engineering said it was a wifi issue and never returned to assist me. I also had to call multiple times to get room cleaned. I won’t return.
Stayed 7 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very comfortable
Stayed 3 nights in May 2025

6/10 Okay

Amar U

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No one picks up when you call downstairs. Only 2 working elevators so you are waiting forever. Bathroom door got stuck. Bathroom also wasnt very clean
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

shawni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice
Stayed 2 nights in May 2025

8/10 Good

jessica

Stayed 3 nights in Mar 2025

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! From the moment we walked in we were treated like royalty. The staff were very helpful and went above and beyond to get us everything we needed to make our stay extra special.
Stayed 1 night in Apr 2025

6/10 Okay

Mel

Liked: Staff & service
Disliked: Property conditions & facilities
room looked worn, filthy marks on the wall. chipped furniture. Noisy AC. AC blasts directly on to you on the bed.
Stayed 1 night in May 2025

10/10 Excellent

Allayna

Stayed 3 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They had only one elevator working for my whole stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at the Thompson Chicago - the staff is so amazing! They are all kind, friendly, and professional in the best possible way.
Stayed 2 nights in May 2025

4/10 Poor

Ashley

Stayed 4 nights in Apr 2025

10/10 Excellent

Javaria Nadeem, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025