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Hotel Colonial Zaci by GuruHotel

3.5 star property

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Photo gallery for Hotel Colonial Zaci by GuruHotel

A modern outdoor patio with stone walls, potted plants, and outdoor furniture.
A spacious interior with a tiled floor, a wooden table with items on it, and potted plants.
A modern living room with a sofa, coffee table, and chairs, a flat-screen TV mounted on the wall, and ceiling lights.
A hotel reception area with a stone wall, a reception desk, a clock, and a staircase leading to another part of the hotel.
A bedroom with a stone-patterned ceiling, a wooden bed frame, a bench at the foot of the bed, and a nightstand with a plant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 42 #196 x 35 y 37, Centro, Valladolid, YUC, 97780
  • Place, Cathedral of San Gervasio
    ‪3 min walk‬
  • Place, Valladolid Municipal Palace
    ‪5 min walk‬
  • Place, Cenote Zaci
    ‪6 min walk‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom

A bedroom with a large bed, a nightstand, a grey sofa, a decorative wall, and a view of an outdoor area with plants and a statue.

Deluxe Room, 1 Queen Bed, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Double Beds, Private Bathroom, City View

A hotel room with two beds, a patterned rug, a wall-mounted air conditioner, and a framed picture on the wall.

Family Double Room, 2 Double Beds, Private Bathroom, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Suite, 1 King Bed, Private Bathroom, City View

A bedroom with a stone-patterned ceiling, a wooden bed frame, a bench at the foot of the bed, and a nightstand with a plant.

Premier Suite, 1 King Bed, Private Bathroom, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Colonial Zaci by GuruHotel

This hotel features a rooftop terrace, self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and express check-in are on-site. Housekeeping is available on request.
Hotel Colonial Zaci by GuruHotel offers 8 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and designer toiletries. Rooms open to furnished patios. This individually decorated and furnished accommodation has separate dining areas and includes desks. Tempur-Pedic beds feature down duvets and premium bedding. 20-inch Smart televisions come with Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Valladolid hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Colonial Zaci by GuruHotel, you're connected to a shopping centre and just a quick walk from Francisco Canton Rosado Park. Free WiFi in public areas, a rooftop terrace and concierge services are available.
  • Free WiFi
  • Free extended parking
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Steps from Francisco Canton Rosado Park and Chocolate Museum - Story Valladolid
Hotel Colonial Zaci by GuruHotel offers its guests a rooftop terrace, a library, and a garden. WiFi is free in public spaces. Hotel Colonial Zaci by GuruHotel also features a picnic area, concierge services, and express check-in. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Valladolid hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Free extended parking on site
  • Parking on site (surcharge)
  • Limited on-site self parking

Things to do

  • Library
  • TV in common areas

Family friendly

  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch smart TV
  • Netflix

Food and drink

  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

The property charges 4.5 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 4.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Colonial Zaci
Colonial Zaci By Guruhotel
Hotel Colonial Zaci by GuruHotel Hotel
Hotel Colonial Zaci by GuruHotel Valladolid
Hotel Colonial Zaci by GuruHotel Hotel Valladolid

Hotel Colonial Zaci by GuruHotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 140 reviews
Rating 8 - Good. 31 out of 140 reviews
Rating 6 - Okay. 14 out of 140 reviews
Rating 4 - Poor. 5 out of 140 reviews
Rating 2 - Terrible. 5 out of 140 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Issael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and service was wonderful. One block up from center park. Four block walk to Zaci Cenote!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Guillaume

Liked: Amenities
Perfect location, staff is very nice
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, pretty much what you see on photos. Hotel is centrally located with free parking just across the street. I would repeat if I came back to Valladolid
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Camilo

Liked: Cleanliness
The hotel was okay overall. Its location is incredible, which is definitely the biggest plus. It also has parking, and the facilities feel like a plus in terms of amenities. Unfortunately, the service was disappointing, and the beds were very uncomfortable, which was honestly quite sad and affected the overall experience.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Krisstof

Liked: Cleanliness, amenities, property conditions & facilities
Clean just older
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

J Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from this hotel. The location is excellent. You can walk to many different town locations (restaurants, the Main Park, the San Servacio Temple, Calzada de los Frailes). Staff was very attentive and friendly. The room was beautiful.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Karla

Disliked: Amenities
It is near the city center and restaurants, which is a plus. There is very little hot water and no amenities.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Marc-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Gaulthier

Disliked: Property conditions & facilities
Excellent location. The room was very noisy and not so clean. Hot water was intermittent.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We got a room not at the main property building but across the street where they have the parking lot and like 6 other units. Was a bit skeptical at first but the rooms had good AC and clean bathrooms. The decor was a bit strange with a jaguar statue with a green light, lol but overall the stay was pleasant. Hotel is 2 blocks from main plaza and restaurants. Parking lot has only 7-8 spaces, so get there early. Staff was super nice.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Eleonora

Disliked: Cleanliness, staff & service, property conditions & facilities
I woke up with a cocoroach in my bed, the little balcony they so advertise in their site was full of garbage and dirty months without cleaning at least, in the reception a client was complaining about the room not being made, thank God I only stayed one night..honestly AWFUL, I was going to book for other days but of course i ill never return to the place..how can u grade it excellent in your site...NO WAY
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Verified traveller

sufficient for 2 nights in a central location

we stayed at the hotel for two nights and rated the stay as adequate for the price. the hotel staff were not exactly workhorses, and were always on their cell phones and sitting around in the lobby instead of helping with luggage or holding doors. the rooms were okay, if not totally clean. you have enough space, but no refrigerator. Hot water only comes after a few minutes. the worst: the noise from the street, the neighboring rooms or the fountain in the courtyard. the best: the central location and working a/c
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Sophia Alloh

Liked: Cleanliness, staff & service
I liked that this hotel was just steps away from the city center and all the restaurants, but the room was extremely small, there was very loud music outside until late, and our window faced the stairs which people could look right in to our room. There was no pool and the rooftop was very bare. Didn’t have a restaurant in the lobby, they offer you coffee in the morning but it was turned off and cold and there was nowhere to sit to enjoy the coffee.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Charles

Liked: Cleanliness, staff & service
AC stopped working in the middle of the night.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not understand how this property has been rated so highly. We really did not have a good stay. Our bathroom ceiling light was leaking the entire time. Every time you used the toilet you got dripped on and a huge wet patch. I reported this multiple times but the staff didn’t help. They said it was going to get fixed and never was. If I can give you any advice it would be to pay that little bit extra for a different hotel.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Signe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lidt snydt af billederne
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Hat alles gepasst und zentrale Lage
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Letizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo, céntrico, estética bonita y personal muy amable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beatriz Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Me encanto el lugar.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

ADDY DEL CARMEN

Liked: Cleanliness, amenities
Disliked: Staff & service
La habitación estuvo bien. Limpia. Lo único que no me gustó que se me quedó unas tijeras nuevas y me negaron que no las había dejado. Cómo tener confíanza de volver a hospedarme ahí. No sé si revisan las cosas. Todo lo demás bien.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
Las almohadas son incomodas, muchisimo ruido las ventanas no son aisladas, el agua caliente tarda muchisimo en salir, el hotel es bonito pero creo que el hecho del ruido no ayuda a descansar nada
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paola Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Thomas

Liked: Cleanliness
Compliqué d’accès
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, property conditions & facilities, room comfort

Bon séjour

Emplacement très central. Les lits sont confortables. Grande chambre. Il n’y a pas d’ascenseur et pas de prise en charge des bagages .
Stayed 2 nights in Jul 2025