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Intiotel - Chiclayo

3.0 star property

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Photo gallery for Intiotel - Chiclayo

A hotel lobby with a reception desk, patterned chairs, and artwork on the walls.
A neatly made bed with white linens, a striped armchair, and a vase with red roses on the side.
A gym with various exercise equipment including treadmills, stationary bikes, and weight machines.
A multi-story building with a central entrance, surrounded by a white fence and a blue building to the left.
An elevator interior with wooden paneling, a digital display, and a sign prohibiting the use of the elevator in case of fire or smoke.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av Luis Gonzales 622, Chiclayo, Lambayeque, PE
  • Place, Santa Maria Cathedral
    ‪7 min walk‬
  • Place, Provincial Municipality of Chiclayo
    ‪7 min walk‬
  • Place, Mercado Modelo
    ‪10 min walk‬
  • Airport, Chiclayo (CIX-Capitan FAP Jose A. Auinones Gonzales Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a nightstand, and a telephone.

Standard Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a mirror, and a fireplace.

Standard Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a telephone, and a mirror.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Intiotel - Chiclayo

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, 24-hour room service and a business centre.
Intiotel - Chiclayo offers 59 air-conditioned accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.
During your stay at Intiotel - Chiclayo, you're just a quick walk from Plaza de Armas. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Plaza de Armas and Santa Maria Cathedral
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Intiotel - Chiclayo. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis.

This 3-star Chiclayo hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 10 AM.
El Kero – On-site restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6 AM to 10:30 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Local cuisine breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 10 AM on weekends; PEN 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Kero

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 54 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in stairways (70 centimetre high)
  • Lift (75 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PEN 65 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.
  • Resort fee: 18 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately PEN 16 per person
  • Rollaway bed fee: PEN 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Intiotel - Chiclayo offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Guests will receive key retrieval information.
Property Registration Number 20479942766

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Intiotel
Intiotel Chiclayo
Intiotel Hotel
Intiotel Hotel Chiclayo
Intiotel Chiclayo Hotel
Intiotel - Chiclayo Hotel
Intiotel - Chiclayo Chiclayo
Intiotel - Chiclayo Hotel Chiclayo

Intiotel - Chiclayo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 45 reviews
Rating 8 - Good. 18 out of 45 reviews
Rating 6 - Okay. 10 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service
Really didnt find it very welcoming. Wifi was horrible.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

CHRISTIAN

Liked: Cleanliness
Chambre convenable et propre mais pas d'eau chaude, petit déjeuner médiocre
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Joel Jerome

Liked: Cleanliness
No usé airport shuttle. La comida era ok pero no algo especial. La recepción y los jóvenes de la cafetería nunca sonrisa.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting around Chiclayo, and a fine restaurant on the main floor
Stayed 1 night in May 2019
Verified review

6/10 Okay

GerardoAliaga

The hotel claims not to have received any payment, however I have a charge of $ 70 in my credit card.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Jose Eulalio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inolvidable recuerdo para recibir el 2020

Buena la acogida, rxcelente el trsto y plena comodidad de la habitación. Espero retomar pronto.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar muy acogedor y el personal siempre brinda un buen trato. Nos es la primera vez que me alojo en el hotel y es por eso que siempre elijo hospedarme ahí cuando viajo a Chiclayo por trabajo
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion de personal muy atentos y amabled y el servicios muy bueno.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Razag

Liked: Cleanliness, staff & service
Cercanía al centro, amabilidad del personal, buen room service
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
La calidez y amabilidad de la atención. Lo oportuno de los servicios
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

VANESSA

Liked: Cleanliness, staff & service
Adquirí el hotel vía telefónica y me ofrecieron desayuno buffet el cual nunca me dieron , fue americano , el ascensor muy lento y no permiten que nadie suba a la habitación . La limpieza muy buena y centrico
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ayuda a Desabilitados.

Estoy muy complacida con el Hotel,solo un gran problema soy desabilitada y el hotel cuenta con una gran escalera de entrada,asi que por ese motivo hemos tenido que dejar el hotel a los 2 dias y buscar otro.
Stayed 4 nights in Feb 2018
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio muy buena atención, las habitaciones limpias y cómodas, todo bien
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Rosa Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estado óptimo

Ambientes muy gratos y recomendables
Stayed 2 nights in Jul 2017
Verified review

6/10 Okay

FERNANDO

Liked: Cleanliness, room comfort

Comodo

Bien. Pero tuve que pagar impuestos y no tenía derecho a desayunar y no estaba advertido al momento que compré
Verified review

6/10 Okay

Maria Dolores

Liked: Cleanliness, room comfort
Al dejar la habitacion pesima la actitud de los empleados me senti tratada como una ratera al tener que esperar para ver si decia verdad al asegurar que no tenia ningun consumo. Un empleado pidiendo rapido la llave, otro reteniendo mi maleta. Ustedes creen que, aun etuviera mintiendo, se puede retener sin ninguna delicadeza a un cliente por 0.50 cm que cuesta un jugo?. Tengan su control, pero por favor, sin ofender al cliente. Yo habia pagado S/525 por tres noches y estaba dejando la ultima sin utllizar. Saben como me senti ante esta humillacion en publico.
Verified review

8/10 Good

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel

Todo bien, buen servicio, zona tranquila, desayuno buffet, por el precio de habitación muy recomendable
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Estamos conformes, buena la atención y la ubicación
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Me gusta el servicio del hotel.
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAYS

I FEEL SO COMFORTABLE AND HAPPY TO STAYS IN THIS HOTEL. REASON WHY I ALWAYS BOOKED.
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overraskende dejligt.

Hotellet ligger centralt. Morgenmad var incl.i prisen og det var en fantastisk måltid, både kold og varm morgenmad, super dejligt. Sammenlignet med prisen er dette hotel virkelig supert. Kan varmt anbefales. Hjælpsomt personale.
Verified review

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmer Aufenthalt in Chiclayo

Wir haben das Museum "Tumbas Reales De Señor de Sipan" besichtigt und einen Ausflug zum Ozean gemacht. Dee Manager des Hotels hat uns ausführlich informiert und bei der Gestaltung der weiteren Reise geholfen. Das gesamte Personal war sehr freundlich und hilfsbereit. Das Frühstücksbüffet war excellent. Wir können das Hotel wärmsten empfehlen.
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

I never have any kind of problems staying here. Reason I always like to book it.
Verified review

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel günstig gelegen , mit hervorragendem Service

Wir haben das Museum Tumbas Reales Señor de Sipan besichtigt und eine Fahrt zum Ozean gemacht. Von der Stadt selbst haben wir nur die Plaza de Armas angeschaut. Da mein Mann krank wurde, konnten wir nicht mehr alles unternehmen. Zum Glück gibt es ganz in der Nähe des Hotels eine Klinik, wo meinem Mann sofort geholfen werden konnte. Auf Grund seiner Erkrankung haben wir den Aufenthalt um 2 Tage verlängert. Max, der Chef des Hotels hat sich hür uns viel Zeit genommen, um uns zu beraten und für uns sogar die Flugtickets nach Lima gebucht. Das gesamte Personal war äusserst freundlich und hilfsbereit und jede Bitte wurde schnellsten umgesetzt. Das Hotel hat auch ein gutes Restaurant und beim Empfang bekommt man ein wunderbares Pisco Sour serviert. Das Frühstück war reichhaltig und excellent. Es wurde uns mit dem Gepäck geholfen und wurden sogar mit dem Hotelauto kostenlos zum Busbahnhof gebracht. Das Personal spricht Englisch und der Chef spricht ausgezeichnet Englusch und Französisch. Wir haben uns dort sehr wohl gefühlt und möchten das Hotel wärmsten empfehlen.