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HM Hotel Mirador

3.0 star property

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Photo gallery for HM Hotel Mirador

Indoor pool, pool loungers
View from room
Food court
Meeting facility
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Universidad 1309, Col. San Felipe, Chihuahua, CHIH, 31240
  • Place, Expo Chihuahua
    ‪12 min walk‬
  • Place, Cathedral of Chihuahua
    ‪14 min walk‬
  • Place, Autonomous University of Chihuahua
    ‪16 min walk‬
  • Airport, Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

8.4 out of 10
Very good
(21 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

HM Hotel Mirador

An indoor pool, a restaurant and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is not available.
HM Hotel Mirador offers 87 accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include an indoor pool and a health club.
During your stay at HM Hotel Mirador, you're just a quick walk from El Palomar Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Amberis, a family restaurant that serves international cuisine
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Casa Chihuahua Museum and Expo Chihuahua
HM Hotel Mirador offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 6200 square feet (576 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly HM Hotel Mirador. Free self parking is available.

This 3-star Chihuahua hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Amberis – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Delfos – This cocktail bar specialises in Mexican cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 for adults and MXN 167 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amberis
  • Delfos

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (6,200 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HM Hotel Mirador

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 250 for adults and from MXN 167 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Mirador
Best Western Mirador Chihuahua
Hotel Best Western Mirador
Hotel Best Western Mirador Chihuahua
Best Western Chihuahua
Chihuahua Best Western
Best Western Mirador Hotel Chihuahua
Best Western Mirador Hotel
Best Western Mirador
HM Hotel Mirador Hotel
HM Hotel Mirador Chihuahua
HM Hotel Mirador Hotel Chihuahua

HM Hotel Mirador Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 253 out of 638 reviews
Rating 8 - Good. 209 out of 638 reviews
Rating 6 - Okay. 103 out of 638 reviews
Rating 4 - Poor. 45 out of 638 reviews
Rating 2 - Terrible. 28 out of 638 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Great location, friendly staff, great breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great breakfast!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! I and my boyfriend will stay here again! The breakfast was excellent!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yosephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has become a home away from home since I visit there every month! Always a pleasure and the staff is so amazing! My husband and I always look forward to coming here.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Loriann

Liked: Cleanliness, staff & service, room comfort

Great hotel!

I enjoyed my stay, the front desk person was very friendly and made you feel welcomed. The staff at breakfast was attentive. I will definitely return.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, room comfort

Great stay, easy and convenient location

All was good, there was an issue with the tv and remote not working but it corrected. overall great stay. thank you
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Jesus Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 1 night in May 2025
Verified

10/10 Excellent

chavez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Older property, pool open one day, food good, check in a little slow.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Is good ubicación for us , close for everything old downtown and Acces fast to new town and District 1, and close to mi Family
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Manuel

No like hotel
Stayed 1 night in Aug 2024
Verified

8/10 Good

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Our first experience was less than favorable. This time is was way better. Our room was larger than last time (not sure on how or knew there was a difference). Room was clean and staff is friendly. Seemed to be a little pricey for the place, but it does seem safe.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Jesús Antonio Cabral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó que tuviera alberca, estuvo muy bien el personal, el desayuno estaba delicioso y están en buenas condiciones las instalaciones
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Miguel Angel

Liked: Cleanliness, amenities, property conditions & facilities
La recepción muy bien, la habitación muy bien, la alberca muy bien, la cafetería muy bien, los alimentos muy ricos, pero tuvimos un detallito que no me permitió darles 5 estrellas, solo estuvimos un día y a las 11 p.m. aprox se fue la luz solo en nuestra habitacion y la persona encargada que estaba en el turno de noche no supo donde estaba la caja de interruptores (breakers) y apenas nos disponiamos a cenar pues acababamos de regresar de un concierto, ya hasta estabamos en pijamas y despues de un rato nos sugirió cambiarnos de habitación porque no pudo resolver el problemita de la luz y como ibamos a retirarnos por la mañana, se nos hizo incomodo andar juntando nuestras cosas con la lucesita del celular para alumbrarnos.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gilda

Liked: Cleanliness, staff & service
Buena atención y limpio
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yesi

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y el desayuno genial 😁
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gabriela Estefania

Liked: Cleanliness, amenities, property conditions & facilities
El servicio del personal es excelente
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Rosa

No tenían carretera en los cuartos sería una buena idea que agregaron.
Stayed 1 night in Jan 2026