6/10 Satisfaisant
Lauren S.
2 sept. 2025
Les points forts : Propreté
Pros: the house is brand new, spacious, clean, and had plenty of space. It is beautifully decorated.The kitchen is extremely well stocked, it even has a spice drawer. Nicest pots and pans Iâve ever seen in a rental property. Games and books were a nice touch. The views from the back deck are truly spectacular.Cons: this was our first trip so we did not understand the layout of the island, but the house is isolated at the southern end. There is a marina and a massive RV park right next-door, but that is it. The house feels out of place.I was VERY disappointed with the rental company⊠There was no hand soap in any of the bathrooms or in the kitchen. We were given two tiny bars of soap for our entire party so we had to keep carrying them from bathroom to bathroom. No shampoo, conditioner, body wash or washing machine soap/pods.We were given three rolls of toilet paper when there are four bathrooms in the house. There were no cushions on the porch furniture, which was never addressed.For a luxury rental (with a luxury price tag) I expect the basics, soap to wash your hands and toilet paper in every bathroom, soap for each shower, and just a starter bottle of shampoo. I have stayed in far more modest accommodations with much better service in this regard. They were prompt to respond, but made no effort to improve the situation.
Lauren S.
Séjour de 2 nuits en août 2025