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Holiday Inn Express & Suites Ontario - Chino Hills by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Ontario - Chino Hills by IHG

Exterior
Lobby
Free daily full breakfast
Premium bedding, desk, laptop workspace, free cots/infant beds
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15851 POMONA RINCON RD, Chino Hills, CA, 91709
  • Place, Los Serranos Country Club
    ‪15 min walk‬
  • Place, Big League Dreams Sports Park
    ‪17 min walk‬
  • Place, BAPS Shri Swaminarayan Mandir
    ‪20 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, desk, laptop workspace, free cots/infant beds

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Ontario - Chino Hills by IHG

An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and laundry facilities are on-site.
Holiday Inn Express & Suites Ontario - Chino Hills by IHG offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 65-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Ontario - Chino Hills by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Chino Hills State Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Chino Hills State Park and a few minutes from Los Serranos Country Club
  • Dogs welcome for a fee
Holiday Inn Express & Suites Ontario - Chino Hills by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Ontario - Chino Hills by IHG also features coffee/tea in common area, laundry facilities, and a lift. Self parking is free.

This Chino Hills hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Holiday INN EXP Chino Hills
Holiday Inn Express Chino Hills an IHG Hotel
Holiday Inn Express Suites Chino Hills by IHG
Holiday Inn Express Suites Chino Hills an IHG Hotel
Holiday Inn Express & Suites Chino Hills by IHG Hotel
Holiday Inn Express & Suites Chino Hills by IHG Chino Hills

Holiday Inn Express & Suites Ontario - Chino Hills by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 941 reviews
Rating 8 - Good. 107 out of 941 reviews
Rating 6 - Okay. 43 out of 941 reviews
Rating 4 - Poor. 23 out of 941 reviews
Rating 2 - Terrible. 32 out of 941 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mihir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Shouming

Stayed 1 night in Jan 2026

10/10 Excellent

xiaoxing

Stayed 1 night in Jan 2026

10/10 Excellent

Hector

Stayed 1 night in Jan 2026

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, amenities
Holiday Inn is a wonderful hotel. The moment I entered the hallway, the high ceiling made the air feel fresh and open. When I walked into the room, I immediately felt relaxed — exactly what I needed after an exhausting day at Universal Hollywood. Everything in the room looked new and clean, except for the TV. I would recommend upgrading to a smart TV. Breakfast was excellent, with plenty of variety and healthy options. Overall, I highly recommend this hote
Stayed 1 night in Jan 2026

10/10 Excellent

Arveen, Vancouver

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Alyssa

Tv really didnt work but was super nice
Stayed 1 night in Dec 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the only bad part was the breakfast menu, very limited and food was not fresh
Stayed 1 night in Dec 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were clean, the staff was nice and helpful, the breakfast was better than expected, and it made it a very nice stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 2 nights in Dec 2025

10/10 Excellent

Scot

Stayed 1 night in Jan 2026

10/10 Excellent

Talissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
24 hr coffee in the lobby. Clean rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
Room was quiet and comfortable. WiFi worked well.
Stayed 3 nights in Dec 2025

10/10 Excellent

farah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Pranjal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, hotel location and ev charging
Stayed 1 night in Dec 2025

4/10 Poor

Nikki

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We selected this hotel because we were in town for a baseball tournament and it’s not too far from the ballpark and it also provided a hot breakfast. When we checked in we were told about a possible power outage that would be from 9pm-3am and by then it was too late to cancel. We thought no biggie, we wouldn’t be back until late anyway and we would be going straight to sleep. When we returned they provided a small mini flashlight to us, which was a nice gesture. Well upon waking up around 6:30 the power was still out which I’m guessing affected their hot water heater. It was not pleasant taking a cold shower during the winter. When we went to leave no other accommodations had been mentioned or provided nor was an apology. We just provided the front desk clerk with our room key and room number and we were sent on our way. The power outage had affected the other hotel in the same parking lot but it looked like other accommodations had been made for them, I wish they had a backup for situations like this. Other than that the rooms were clean.
Stayed 1 night in Dec 2025

8/10 Good

Jaqueline, Lancaster

Travelled with family
Liked: Amenities, property conditions & facilities
Easy check-in/out. Staff was very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

10/10 Excellent

Joan

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2025

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a quick trip to visit family. The room was clean, comfortable, and the hotel had all the amenities that I needed. And the front desk lady was super friendly and fun.
Stayed 1 night in Dec 2025

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Baseball weekend stay went smoothly, we came back to a clean room. Now after long days on the field, that was def a plus. Guest service was very friendly!
Stayed 2 nights in Dec 2025

2/10 Terrible

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, for the day I chose to stay at the location. They had a scheduled electrical service. They informed me that the service would be from 9pm-3am and would not have hot water, television or any power at all. It actually took longer. Power came back up at 8:30am. Luckily checkout was at 11am.
Stayed 1 night in Dec 2025

10/10 Excellent

Becky Lyons

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, delicious breakfast, clean and spacious rooms! I highly recommend!
Stayed 4 nights in Dec 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked back in July for 1 night stay in December. Arrived to power outage that was scheduled, unfortunately I wasn't informed until I arrived. Staff was polite and did their best for the guests. Power eventually was restored a hour before we departed the next day.
Stayed 1 night in Dec 2025