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Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4.0 star property

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Photo gallery for Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Lobby sitting area
Indoor pool
Executive lounge
Reception
Food and drink

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Park Hall Road, Chorley, England, PR7 5LP
  • Place, Heskin Hall
    ‪3 min drive‬
  • Place, Heskin Farmers Market & Craft Centre
    ‪3 min drive‬
  • Place, Old Trafford
    ‪36 min drive‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, soundproofing, free WiFi

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Desk, laptop workspace, soundproofing, free WiFi

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, soundproofing, free WiFi

Junior Suite

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Desk, laptop workspace, soundproofing, free WiFi

Superior Room

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom (Cottage)

Apartment, 1 Bedroom (Cottage) | Private kitchenette | High chair

Apartment, 1 Bedroom (Cottage)

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Apartment, 2 Bedrooms (Cottage)

Apartment, 2 Bedrooms (Cottage) | Desk, laptop workspace, soundproofing, free WiFi

Apartment, 2 Bedrooms (Cottage)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

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About this property

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Lakefront hotel with full-service spa and health club
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers 64 accommodations with a hairdryer and free toiletries. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

This Chorley hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals. During your stay, you'll be within walking distance of Heskin Hall. Free self-parking, a free manager's reception and a full-service spa are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, Swedish massages or manicures and pedicures at the spa
  • Amenities include 7 meeting rooms, a conference centre and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Heskin Hall and a few minutes from Yarrow Valley Country Park
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

There are 7 meeting rooms available. A sauna, a terrace, and an arcade/games room are also featured at the family-friendly Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals. Self parking is free. A complete renovation of Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals was completed in June 2024.

Smoking is allowed in designated areas at this 4-star Chorley hotel.

The hotel hosts a free manager's reception daily.
Brookes – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brookes

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 7 for children
  • Crib (infant bed) fee: GBP 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BRILLIANT Park Hall Hotel
Park Hall Hotel Spa Chorley
Park Hall Lancashire a member of Radisson Individuals

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 167 out of 440 reviews
Rating 8 - Good. 98 out of 440 reviews
Rating 6 - Okay. 66 out of 440 reviews
Rating 4 - Poor. 40 out of 440 reviews
Rating 2 - Terrible. 69 out of 440 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashleigh

Disliked: Cleanliness, property conditions & facilities, room comfort
Room wasnt available at check in, due to still being cleaned. After 30 minutes we was able to check in to find that our room had not been cleaned. It was smelly, dirty and dusty. Went to reception and complained we then waited another 45 minutes to be able to get into our room as there was no room available for a room change. The spa access didnt go very smoothly either there was not one part of the spa that was relaxing. It was noisy, broken or not working. Even meal was then another disappointment. The food arrived pink in colour and definitely under cooked. We also had massages booked and when arrived 15 minutes before our time slot we was told they could not fit us in. Treatment was already paid for. We are currently waiting for a refund to be authorised on the spa treatments but as for the room. That was just a waste of money and a complete disappointment
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel. We booked for an anniversary weekend for 3 nights. Staff are so friendly and courteous, from reception to the bar and the spa area. The foyer as you walk in is so beautiful, with the hanging lights and grandeur. It’s kept very clean and tidy every day. There’s a bar area up the steps from foyer where you’ll find comfy sofas and big chairs to lounge in, this was such a nice area to sit and have pre-drinks before heading to the restaurant for evening meal. During the day you can sit with a good book and enjoy the comings and goings of the hotel. There is soft music playing all the time which just adds to the ambience. We had such a lovely relaxing break. Spa We booked the couples day at the spa which included massage, Thermal spa experience and afternoon tea - this was sublime. Definitely recommend doing this if you can. Afternoon tea, especially, was a lovely treat and so tasty. Special thanks to Beth, on spa reception who went above and beyond for us during our time at the spa. There were a few hiccups but all dealt with promptly and professionally. The rooms We booked a superior room, was really lovely with the addition of small table and armchair to the side of the bed. Overall, we had such a lovely few days and big thanks to all the members of staff who served with a smile and made us feel very comfortable. Highly recommend this hotel if you are looking for a relaxing stay with spa and treatments. Thank you
Foyer
Foyer
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Great place with lots of investment going on to improve the place on a whole.
Stayed 4 nights in Oct 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
First evening meal took an hour for a soup starter to arrive! Once they realised they had messed up they were very good. £20 meal deal is excellent value. Breakfast eas very good. Room was spacious with access to verandah.
Stayed 2 nights in Oct 2025

8/10 Good

Sophy

Travelled with family
Liked: Amenities
Would return for another visit
Stayed 1 night in Jul 2025

10/10 Excellent

Leanne

Stayed 1 night in Sep 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute joke of a place. No wine except Tesco, room overlooks a skip, fire alarms went off in middle of night (reviews suggest this is a regular occurrence) and the spa...... I have no words. Worse than my local leisure centre. Avoid!
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Stayed 1 night in Oct 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cottage’s are quaint and quiet. They have been renovated but essential features are missing. No plug sockets next to the bed, no ambient lights or bedside lights just very bright downlights in the ceiling. Toilet mounted to close to the wall leaving not enough room to sit comfortably and ice cold floors. Overall I enjoyed the hotel, will definitely stay there again.
Stayed 2 nights in Sep 2025

4/10 Poor

sharyl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very shoddy

The door was damaged and wouldn’t lock. We changed rooms because of this. We were given an upgrade. Well the kettle didn’t work the walls had marks all over them. A really shoddy room. I won’t be staying in this hotel again which is a shame because it’s a lovely location.
Stayed 1 night in Sep 2025

10/10 Excellent

Mr Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. A very pleasant stay.
Stayed 1 night in Sep 2025

2/10 Terrible

ahmed

Business traveller
Liked: Room comfort
Disliked: Staff & service

Worst experience, most rude receiptionist

Honestly the worst experience I have ever had ! I work away a lot and stay in hotels every week. I was checking in after 18:00 and the receiptionist told me that my room was not ready, by then I have finished 10 hours of work and wanted to take a shower beofre I head to my next job. I was at receiption for a full hour, he asked me to pay for my room, I told him I paid already, he said ok pay half again, I refused and showed him proof that I have paid already, he said, word for word: ''we can take money out of your account without permission''. I have asked for another room that is ready, he kept making excuses, he was raising his voice at me and cuts me off everytime I speak, he gave me a look like he was about to hit me. After the unecessary converstaion and wasting valuable time, he found out that I have actually paid the amount in full and gave me my key. I then went to my room and yes you guessed it, the key wasn't working. I had to go downstairs again and have a new key coded. Never again !! There is a Ramada not far from there that I have stayed in previously, and it is absolutely fine and is withing the price range.
Stayed 1 night in Sep 2025

6/10 Okay

Alex

Business traveller
Liked: Amenities
Peaceful location, good food, but staff were not always around in the evening, waited 15 mins to pay the bill. Not an issue.
Stayed 1 night in Sep 2025

2/10 Terrible

Craig

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel has a problem. They are mid-renovation and selling unfinished rooms to guests. They pretended that we were getting an upgrade and then resold our original room booking. We won’t be returning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good will be back.
Stayed 1 night in Sep 2025

6/10 Okay

Joseph

We was attending a wedding, the food was very poor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jack

Stayed 1 night in Sep 2025

6/10 Okay

Nellie

Stayed 1 night in Sep 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Tina

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Tina

Stayed 1 night in Sep 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Hayley

Stayed 1 night in Sep 2025