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Metropol Hotel Katowice

Property class: 4

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Photo gallery for Metropol Hotel Katowice

A restaurant with long tables, chairs, and a Christmas tree.
A hotel room with a large bed, a desk with a chair, a television, and a view of the city through the window.
A modern hotel with a prominent red facade and multiple floors.
A gym with various exercise machines, a rack of dumbbells, and a wooden floor.
A modern hotel room with a green sofa, a coffee table, striped carpet, a dining area with chairs, and a desk.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Bytkowska, 1a, Katowice, Slaskie, 40-147
  • Place, Silesian Park
    ‪1 min walk‬
  • Place, GKS Katowice.
    ‪5 min drive‬
  • Place, Silesia City Center
    ‪6 min drive‬
  • Airport, Katowice (KTW-Pyrzowice)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a chair, a small table with chairs, and a large window with curtains.

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a large bed, a desk with a chair, a small table with chairs, and a large window with curtains.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

A hotel room with a bed, a desk with a computer, a TV, and a bathroom.

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Single Queen Size Bed

A modern hotel room with a large bed, a small table with a water bottle, a vase with flowers, and a large pink and purple wall panel.

Single Queen Size Bed

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Apartment

  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for apartment

A hotel room with a large bed, a small table, two chairs, and a window with curtains.

apartment

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Metropol Hotel Katowice

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a microwave in a common area. Housekeeping is available on request.
Metropol Hotel Katowice offers 168 accommodations with a safe and complimentary bottles of water. 40-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Metropol Hotel Katowice, you're just a quick walk from Casino Poland. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy Polish cuisine while dining at Metropolis
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Casino Poland and Silesian Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, a library, and tour/ticket assistance are also featured at the business-friendly Metropol Hotel Katowice. Self parking is free.

This 4-star Katowice hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Metropolis – This restaurant specialises in Polish cuisine. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 65 for adults and PLN 49 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Metropolis

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Library
  • Piano

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 11 floors
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 65 for adults and from PLN 49 for children
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hola Hotel Katowice
Metropol Hotel Katowice Hotel
Metropol Hotel Katowice Katowice
Metropol Hotel Katowice Hotel Katowice

Metropol Hotel Katowice Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 96 reviews
Rating 8 - Good. 28 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new hotel with great room and attentive staff. Even breakfast to go was served due to very early departure. Absolutely recommended!
Stayed 1 night in May 2026
Verified review

8/10 Good

Jakub

Liked: Cleanliness, staff & service
Rooms are clean, buffet breakfast decent. Air conditioning not sufficient, too few elevators. Hotel is handy when attending a gig at near stadium.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

henry

Liked: Amenities
Great food!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Shlomo

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, nice staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel. Especially with their fascinating breakfast.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Agnieszka

Liked: Staff & service, amenities
Nice hotel. Considering busy street it was very quiet. I would say it was clean but not good enough. Lampshades had visible stains, 5 days in hotel and bedsheets were not changed nor towels. Had to ask for extra toilet paper amd extra pillow Very helpful staff, very nice breakfast. Overall hotel room nice size, unusuall that sink was in the room not in the toilet. Area around hotel very nice. I would go again
Stayed 4 nights in May 2026
Verified review

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice of breakfast food
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
well enough :)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, room comfort
Looks a bit dreary when you pull up outside nothing wrong with the hotel inside rooms are small but comfortable
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Adnan

Disliked: Amenities, property conditions & facilities
The air conditioner was not working and there were no amenities were provided
Stayed 2 nights in May 2026
Verified review

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Friendly/ professional staff and clean rooms! Only comment was there was no fitted sheet on the bed (only a flat sheet covering the mattress) and only one towel when I arrived. Normally, two towels are better so there is one for my hair and one for my body.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in and check out, basic room, good level of cleanliness. The towels were disappointing- one worn out towel small/mid size. There is Nothibg else from cosmetics apart from soap available, which seems limited for a 4* hotel. Breakfast was great and the onsite restaurant was very good as well.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back! Very pleased with our stay.

Very pleased with our stay. Friendly and helpful staff. Room was good size, warm, pleasant and the bed was comfortable. Kettle and coffee/tea in room. Good size bathroom with shampoo etc supplied. Free parking outside and also at rear of premises. Breakfast at an extra charge was good but not the best thing about our stay. Will definitely stay again. A+++
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Malgorzata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not worth 4 stars – avoid this place! I had a reservation for three nights but ended up leaving after just one. I arrived very late and had no choice but to stay the first night, otherwise I would have left immediately. The room was in terrible condition: it was dirty, the furniture was damaged, the towels were stained, the carpet was filthy, and the bedding had holes and looked used. It was honestly disgusting. This hotel claims to be 4-star, but the reality is far from it. A very disappointing experience — I strongly advise against staying here.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Teemu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä huone, hintalaatusuhde hyvä
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Rejane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom. Pena que fica longe do centro, mas o hotel muito bom
Stayed 1 night in May 2026
Verified review

8/10 Good

Rune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Litt kluss med innsjekk. Rommet var ikke klart før etter innsjekkstiden.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Godt hotel til prisen gratis parkering god morgenmad
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leszek

Ładny
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo rapporto prezzo/qualità. Ottimo per chi ha un auto al seguito, visto anche il parcheggio gratuito. Fermata bus per il centro davanti l'Hotel. Casinò nello stesso edificio.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities
Das Batteriefach des Safe in meinem Zimmer war mit Panzerband befestigt, was zu einer Fehlfunktion beim Schließen führte. In der Bar wurde man nicht bedient. Laut Rezeption soll man die Kellnerin aufsuchen....... Aber sonst war alles in Ordnung.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

tieny

Liked: Cleanliness, amenities, property conditions & facilities
Kamer was schoon , iedere dag nieuwe handdoeken en de kamer schoongemaakt.uitgebreid ontbijt en in het restaurant goed eten voor een schappelijke prijs.personeel is erg vriendelijk
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jkjhj
Stayed 1 night in Oct 2025