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Very old, not so clean especially in the bathroom. The house keepers starts pretty early in the morning making the loud sound and such a mess. very uncomfortable. The front staffs were very nice and friendly though.
Kayo
Stayed 2 nights in May 2025
8/10 Good
Josefina, Mexico City
19 Apr 2025
Liked: Cleanliness, staff & service, amenities
It was ok. There were 2 issues though. The electric stairs wer not working and the AC neither
There are so many amenities for the price. Great location.
Jay
Stayed 2 nights in Jan 2025
8/10 Good
Christopher
17 Jan 2025
Liked: Staff & service, amenities
It was a good stay but the room was kinda small for a big suitcase and the property had some wear and tare but nothing that bad. Overall a good stay especially for the price
Christopher
Stayed 2 nights in Jan 2025
8/10 Good
Yutaka
8 Jan 2025
Liked: Staff & service, amenities
licated in close from the station, but old facilities. no elevetor nor escslater to the hotel entrance st 2F.
Waited till my trip of Japan was over to write a review. This was by far the worst hotel we stayed in our whole 3 week stay in Japan. Not only was the hotel filthy, I was charged an extra 23,000 yen for my wife to stay in the room with me!!! This is after already being charged 24000 yen for a room barely worth 10,000. I then reached out to the hotel to ask if they could refund the last half as this was an unfair way to do business. They still have not responded. Honestly the worst experience in Japan period!!! Avoid this place.
Jamie
Stayed 1 night in Nov 2023
8/10 Good
tim
Travelled with group
1 Sept 2023
Liked: Cleanliness, staff & service
stay was ok, but basic. Breakfast not really very good quality
The hotel is dated and not clean. When we arrived, the hotel's front desk is on the second floor of the building and the escalator from the ground floor to the second floor was broken. We had to carried our luggage from the ground floor to the front desk by the stairs. When we got into our room, the A/C was not working. They did not allow us to open the window. They ended up sending a electric fan to our room to keep us cool. It was not worth the amount of money we paid, $180usd, for the one night stay.
This hotel has a great location and you can see it as you exit the train station. It has several convenience stores and restaurants nearby. You can take advantage of the 10th floor facilities to relax in massage chairs for free. The pillow in the room was very hard for my liking but they had softer pillows upon request. The staff are very helpful, kind, and organized. There is everything you might need like toiletries, face masks, and ear plugs for free downstairs. Overall, it's a good value.
just across the road from the station but very noisy at night with the pedestrian crossing. Very old hotel but clean enough. Lots of eateries around.
Verified traveller
Stayed 1 night in Jun 2019
8/10 Good
Steven
20 Feb 2019
Liked: Cleanliness, staff & service, room comfort
Basic but more than adequate
Basic and a little dated but more than adequate for a one or two night stay. I would not hesitate in staying here again. Espresso machine in the lobby next to reception makes an excellent cappuccino and the location opposite the Nagano train station is ideal.