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Sari Ater Hotel & Resort

Property class: 3

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Photo gallery for Sari Ater Hotel & Resort

A man relaxing in a circular hot tub surrounded by lush greenery and a pool.
A two-story house with a sloped roof, large windows, and a well-maintained lawn.
A hotel room with a bed, two wall-mounted lamps, a window with a view of greenery, and a balcony with a chair.
A hotel room with a bed, a desk, a TV, and large windows with curtains.
A spacious restaurant with wooden ceiling beams, large windows, and multiple dining tables with chairs.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Jl. Raya Ciater, Ciater, West Java, 41281
  • Place, Sari Ater Hot Spring
    ‪2 min walk‬
  • Place, Orchid Forest Cikole
    ‪14 min drive‬
  • Place, Braga City Walk
    ‪55 min drive‬
  • Airport, Bandung (BDO-Husein Sastranegara Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room

A neatly made bed with a wooden headboard, a chair, and a nightstand with a lamp.

Deluxe Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with two beds, a nightstand with a phone, and two wall-mounted lamps.

Superior Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Balcony Room

A hotel room with two beds, a desk with a lamp, a chair, and a view of greenery outside.

Deluxe Balcony Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite Bungalow

A two-story house with a sloped roof, large windows, and a well-maintained lawn.

Junior Suite Bungalow

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Hawaii Resort Family Suites
Bulakan
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
3.1 out of 5, 19 reviews
The price is CHF 31
includes taxes & fees
26 Aug - 27 Aug
Hawaii Resort Family Suites

About this property

Sari Ater Hotel & Resort

24-hour room service, a business centre and a children's pool are available at this hotel. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Beds feature memory foam mattresses. Flat-screen televisions come with premium cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Guests can make use of the in-room fridges, coffee/tea makers and free minibar items. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Additionally, rooms include air conditioning and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.
Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs on site.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, mini golf and a playground
  • Free theme park shuttle service
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star hotel.

Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Mini golf
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Hot springs
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120405960197

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sari Ater Hotel Resort
Sari Hotel Resort
Sari Ater
Sari Ater Hotel & Resort Hotel
Sari Ater Hotel & Resort Ciater
Sari Ater Hotel & Resort Hotel Ciater

Sari Ater Hotel & Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 40 reviews
Rating 8 - Good. 20 out of 40 reviews
Rating 6 - Okay. 8 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you staff

Very nice Good hotel Very nice staff Only need new towels
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Dwitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Junior Suite, very close to the small pool just for the resort's guest. The room was very clean, adequate and the area is vety nice. Many outdoor activities. Make sure you come to the public's pools early in the mornibg, because afternoon is very crowded
Verified review

4/10 Poor

Marlon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are old. There is a very high smell of sewer in the room and the washroom. The Ac in our room did not work and we were moved to another room. The same was still not cold.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

jungho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주위 온천 여행으로는 추천 합니다
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Cheaper options are available

The facilities are outdated and are not worth the high price. For instance, the bathroom fixtures were corroded. The AC didn't work well and also leaked. There wasn't any hot water during our second day. I expect a better hotel for the high price. However, the hot pool was pleasant, good wifi, and great service are the things that I liked during my stay.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

WAI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great amenities hotel.

Amazing hotel with land area of 43 hectares. There are a lot of activities, example paint ball in Forrest, camping, flying Fox, water park, animals farm, eco tourist, water fall. However, I like the friendly staff and soak inside rejuvenate thermal pools at cool climate of 14° Celsius. 2 nights is too short to explore all amenities of the hotel.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities

.IT IS GOOD HOTEL I COME EVERY YEAR

please put good cheese in breakfast Before there is hot water spring in the room and now no ..also please any one stay in the hotel let him go to the hot water like now it is good if you do not lt the gust go to hot water free then will stay on villa
Stayed 5 nights in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Service needs improvement. May be we were there when it was fully occupied.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

トラッキー

Liked: Cleanliness, staff & service, property conditions & facilities
予想以上に広い敷地に、温泉もいくつかあります。 ツインの部屋を２つ希望しましたが、満室で、1部屋のみでした。温泉は一番遠い場所は、貸切並みに人は居なくて良かったです。ただ遠いので、有料の馬車に乗って移動しました。部屋のお風呂のお湯をはるのに、ものすごく時間がかかりますが、温泉に行くなら、このホテルが便利だと思います。
Stayed 1 night in Feb 2019
Verified review

8/10 Good

johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les cascades, les sources d'eau chaudes sont vraiment magiques. Le petit déjeuner était excellent.
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Ahmed

Liked: Cleanliness, room comfort
+fair, in front of the beach, quite, not bad breakfast. - No kitchen, No microwave . No Internet
Stayed 1 night in Jul 2018
Verified review

8/10 Good

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The break fast should be mor choise . expensive

It was very good stay hotel is expensive I stay more than 10 times and they did not give me spical any thing
Verified review

10/10 Excellent

Dewi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Verified review

6/10 Okay

Verified traveller

温泉プールのある古いホテル

全ての設備が古いですが、３つの温泉プールが楽しめます。夕食（有料）は、非常においしいかったですが、朝食は、あまり満足のいく内容ではありませんでした。また、部屋の温水シャワーが塩水？なので、注意が必要です。
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
too little time spent in the hotel to enjoy thr facilities. din get the chance to gry their breakfast as it was raining. first time trying their hot spring not bad... wanted to engage the massage for 2hrs but not sure why they only do 1hr... not used to the smoking habit in the cafe end up ordering room service for breakfast... staff understands english in reception, room service and housekeeping... thumbs up for that!
Stayed 2 nights in Jan 2018
Verified review

6/10 Okay

heesunpark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치는 괜찮은데.

위치는 나쁘지않았는데 와이파이 잘 안터지는것도 이해하는데~ 침대시트도 누렇고 냄새도 심해서 잠 못자고 그냥 왔어요.
Stayed 1 night in Jan 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

فندق يحتاج الى ادارة ناجحة

المنتجع جميل ولكن وجود ازعاج وقت النوم من النزلاء بطريقة غير عادية وكذلك عدم استجابة صيانة الغرف حيث لا يوجد ماء حار خلال اليوم الأخير رغم الاتصال عدة مرات ولكن لا استجابة للأسف وتمت المغادرة بدون استحمام لشدة برودة الماء المتدفق .
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

natural hot spring

Hotel guests can enjoy free natural hot springs.delicious food under the hotel restaurant.but they only provide limited hair dryers.so we unable to dry our hairs before sleep.
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great hotel for relaxing in the natural hot spring pool.. But the room is not sound proofed, sound from next room and outdoor parking area are heard in the night.. Bad wifi too. They give Free drinks in the refrigerator. Good! It's worth to stay on.
Verified review

8/10 Good

Meiko

Liked: Cleanliness
The check in was uncomfortable, because I was specifically stated that I needed extra bed. But the receptionist said that it was unavailable. I think the hotel should inform us in advance if the extra bed unavailable. It was little bit funny because after I did a hard protest, the extra bed become available....
Verified review

2/10 Terrible

minchae

Disliked: Cleanliness, property conditions & facilities

스탠다드 방갈로 숙박후기

객실 청결에 개념 없는 곳이라 생각됨 욕조엔 뚜껑조차 없고 바닥청소는 제로 조식부페 또한 성의 없는 메뉴.암튼 가격대비 대실망.
Verified review

8/10 Good

Heinken

Liked: Cleanliness, staff & service, room comfort

Nice stay

Stay was good. Friendly staff and checkin within few minutes. Free shuttle driver shows all around resort including camping area. All water available is spring water which they say safe for shower. But watch out your eyes as we feel irritation. Hotel gave warning notes everywhere which is helpful. Try to bring more fresh water along with you that will help
Verified review

4/10 Poor

mohamad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

RESERVATION PROBLEM

VENERE IS NOT GOOD I CAME TO THE HOTEL THEY SAID NO RESERVATION AND I CALL VENERE THEY CALLED THE HOTEL BUT THE HOTEL DOWEN GRADE THE ROOM FOR ONE NIGHT AND VENERE DID NOT DO ANY THING TO ME I PAY MORE FOR LESS ROOM.HOTEL TOWEL IS VERY OLD NOT GOOD.
Verified review

8/10 Good

mihae

Liked: Cleanliness, staff & service, property conditions & facilities

SARI ATER

어른들이 좋아하는 온천도 있고.. 아이들도 말도 타고편하게 놀 수 있는 곳이라 잘 쉬다 왔습니다. 근데 제일 싼 방이라 그런지 침대가 좋지 않았어요. 그렇게 작은 싱글침댜는 처음 봤고요..자면서 내내 허리가 아펐습니다.
Verified review

6/10 Okay

Abdullah

Disliked: Staff & service, property conditions & facilities
استأجرت فيلا مكونة من غرفتين وصالة سعرها غالي جداً الانترنت ضعيف جداً لاتوجد افياش اضافية في الغرفة غير التي مشبوك بها الأبجورة دورات المياة تحتاج اهتمام أكثر من صاحب المنتجع دش الترويش ضعيف والمياة الحارة المستخدمة في الترويش مياة كبريتية تؤثر على الشعر والعيون الإفطار متوسط المنتجع رائع بصفة عامة جلسة البلكونة ممتازة