Spark by Hilton Cincinnati Fairfield possĂšde 25 chambres comprenant la climatisation. Les clients peuvent surfer sur le Web grĂące Ă l'accĂšs gratuit Ă Internet sans fil (vitesse : 250 Mbit/s ou plus (pour 3 Ă 5 pers. ou jusquâĂ 10 appareils)).Les salles de bain possĂšdent une baignoire ou une douche.
Breakfast options were very limited. There were bagels, hard boiled eggs, cereal and yogurt. The walls are very thin so you hear everything. They have one elevator and it was extremely slow. The service desk was fine and the beds were comfortable. There was water dripping from a light in the main lobby. They did just recently renovate and paint.
Hi Team,
1. Horrible sound from a/c if you switch on the heater.
2. Lot of insects (if you need, I will share the pictures)
3. Bathroom door lock is not working (almost broken and not functioning)
My room number is 417
Please share this feedback to spark and initiate refund
Thanks!
Regards,
S.Veera
I got to the room about 7:30pm, tired from the drive I just wanted to relax before headed out. My TV would not work. The lady at the desk tried, then she left for the night and I was told I would have to wait till morning. Didn't hear from anyone call the desk at noon since no one called me. A guy came up an hour later tried. He said he was gonna call someone else. Never heard from him. The next shift let me switch rooms. I had a family next to me went to pick up the phone no dial tone. I called downstairs because they were running on the hallway. He got there and they were gone. Called again and I heard the dad say keep it down. That last 10 mins. They were up til 3am. Worse night ever. I should have just went and found another hotel at this point. I will never stay there again. I have always stayed at Hilton and this Spark Hilton in Forest Park Ohio is not it. At this day and age you can't say anything to people so, I didn't call them myself in fear of confrontation.
The service was in the morning (The gentleman was of Indian descent) Very UNFRIENDLY HORRIBLE . The room was COLD no heat in the room . Large Dog barking in the next room . Room key had to be exchanged SEVERAL times because it did not work.
The evening staff Amelia and the African American gentleman were amazing.
I will not recommend NOR WILL I return!