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Casa Viento Hotel

3.0 star property

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Photo gallery for Casa Viento Hotel

Terrace/patio
Lobby
Lobby
Outdoor pool
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Boquerón del Palmar San Carlos, Ciudad del Carmen, CAM, 24116
  • Place, Norte Beach
    ‪5 min walk‬
  • Place, Our Lady of Carmen Church
    ‪10 min drive‬
  • Place, El Zacatal Bridge
    ‪10 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪7 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | View from room

Basic Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | View from room

Basic Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Beach/ocean view

Superior Room, 1 King Bed

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is CHF 35
includes taxes & fees
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About this property

Casa Viento Hotel

An outdoor pool, a restaurant and free self-parking are available at this hotel. WiFi in public areas is free. Change of towels is available on request
Casa Viento Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and blackout curtains. Each accommodation is individually furnished and decorated. Beds feature down duvets. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils.

Bathrooms include a shower with a rainfall showerhead. This Ciudad del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Casa Viento Hotel, you're just a quick walk from Norte Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Just a 5-minute walk from Norte Beach and a 3-minute drive from Church of Our Lady of Fatima
  • Cats and dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ciudad del Carmen hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Alma y viento – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 500 per person
  • A restaurant

Restaurants on site

  • Alma y viento

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 500 per person
  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Casa Viento Hotel Hotel
Casa Viento Hotel Ciudad del Carmen
Casa Viento Hotel Hotel Ciudad del Carmen

Casa Viento Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 77 out of 108 reviews
Rating 8 - Good. 24 out of 108 reviews
Rating 6 - Okay. 4 out of 108 reviews
Rating 4 - Poor. 0 out of 108 reviews
Rating 2 - Terrible. 3 out of 108 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JUAN

Liked: Amenities, property conditions & facilities
Beautiful boutique hotel with an amazing view. Staff were great and customer service was excellent. The restaurant is very convenient and the food was outstanding. Definitely recommend it.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and friendly staff
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that you're right in front of the beach
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Angélica María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Property was fantastic! The malecon and beach are amazing.The staff i dealt with were fantastic.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Shaharyar

Liked: Cleanliness, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with spacious rooms, friendly staff and well kept. The restaurant is great but is only open for breakfast and lunch and closes around 4pm. I would recommend this place, there are many things to do specially night life is vibrant and alive.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

fawn

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff was nice, pool area was pretty, room was big, location was good. There was a cute kitten living in the hotel and I loved that. The room wasn’t clean though. Sheets were stained and there was a huge wad of long hair in the shower. The wifi pretty much never worked.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went way out of their way to help!!!!! They even found a mistake in one of our internet bookings, and got the Super Bowl on our room tv! They are highly recommended!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Fabulous location just steps away from the malecón that runs most of the length of the beach. Very friendly reception and housekeeping staff. Room was very clean and comfortable. Kitchen could have been a little cleaner as there were coffee grinds under a few items but with soap and a sponge that was easy to clean up. But bathroom, bedroom and kitchen and small living area were kept clean daily. Very comfortable medium firm bed with a fluffy duvet which was heaven. Parking all round property was safe and convenient. Restaurant had good coffee but we didn’t eat as slightly high priced. Only small cons were pool was too cold to swim most days and internet was not good. They did provide an extender which helped but the network fails often. Quiet location except some sound of music from bars on weekend nights.
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy agradable el hotel, el personal, y la cercanía a la playa
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vista al mar, buena habitación
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carlos Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet muy lento
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son cómodas y amplias, pero deben garantizar el funcionamiento de los aires acondicionados, no se sentía, igual se agradeceria un espejo fuera del baño en la habitación. El drenaje de la ducha no es suficiente para el flujo del agua. En general el hotel esta bien para descansar, pero pudiera ser excelente si mejoran esos detalles.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Estefania

Real estuvimos una mala experiencia, las instalaciones no contaban con agua caliente y el servicio del desayuno incluido un día no lo pudimos recibir pues estaba cerrado el restaurante. Y las toallas del hotel estaban ya un poco rotas y deterioradadas.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities
Excelente hotel, mi favorito de la isla
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto mucho
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

JOSE MUCIO GONZALEZ

Disliked: Amenities
Mucho ruido, enfrente del hotel hay un antro y por lo tanto no es hotel para descansar. Volumen altísimo de la música.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

LUIS MANUEL

Liked: Cleanliness, staff & service, amenities
La habitación perfecta, vista al mar, todo limpio. La ubicación del hotel inmejorable
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

José Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy completa
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Luis Natanahel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida del Restaurante muy rica
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mariel de los Angeles Aguilar

Liked: Cleanliness, property conditions & facilities
Me encanta, super comodo
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien el hotel , las instalaciones , el restaurante muy bien pero en el baño había muchos moscos matamos como 20 ( no es inflada la cantidad ) pusimos un aparato para matar moscos y más o menos ya podíamos entrar al baño pero al rato otra vez como si no hubiéramos matado ninguno eso sería el único inconveniente
Stayed 1 night in Oct 2025