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Hampton Inn by Hilton Ciudad Juárez

3.0 star property

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Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Terrace/patio
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Terrace/patio
Lunch and dinner served, Latin American cuisine
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Plaza Portales 802
    ‪3 min walk‬
  • American Consulate
    ‪6 min drive‬
  • Paso del Norte International Bridge
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Study)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Non Smoking (Study)

7.6 out of 10
Good
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn by Hilton Ciudad Juárez

Hotel with free breakfast, in the vicinity of American Consulate
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free airport pick-up. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Hampton Inn by Hilton Ciudad Juárez offers 200 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hampton Inn by Hilton Ciudad Juárez, you're just a quick walk from Plaza Portales 802. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Lobby Bar, a family restaurant that serves Latin American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from American Consulate and 9 minutes from Paso del Norte International Bridge
  • Free airport pick-up and local-area shuttle service
Hampton Inn by Hilton Ciudad Juárez offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn by Hilton Ciudad Juárez. An area shuttle within 10 kilometres and A free shuttle from the airport to the hotel (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Lobby Bar – This family restaurant specialises in Latin American cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 kilometres
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 736 reviews
Rating 8 - Good. 160 out of 736 reviews
Rating 6 - Okay. 77 out of 736 reviews
Rating 4 - Poor. 31 out of 736 reviews
Rating 2 - Terrible. 39 out of 736 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hugo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was no lotion asked night front desk was rude.
Stayed 1 night in May 2025

10/10 Excellent

Maria, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

ROGELIO, el paso

Stayed 1 night in May 2025

6/10 Okay

Norma

Travelled with family
Disliked: Amenities, property conditions & facilities
Had 3 reservation room, 204 room blinds were broken and sun was shining in at 7 a. Room 212 blinds and air conditioner was not working and room was hot. For breakfast There was a waffle machine but no ingredients to make the waffles. I understand that there might not have been waffles for that day, but they could pick up the machine, so people don’t think that there is waffles when there isn’t any. Awesome I understand it. It was in Mexico. And maybe they were trying to show us Mexican food, but maybe you should have other selections other than beans and spicy pork chicharrones, I don’t eat pork, so maybe they should’ve had another selection for people that can’t eat pork,. They did offer yogurt with fruit, fruit was fresh. Orange was excellent but coffee was cold. I have stayed at Hampton property in the USA many times and have never had these issues. Also there was not a coffee machine in the room. Front desk staff was very pleasant and apologize for all of these issues, but I know it was out of their hands
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Stayed 1 night in Apr 2025

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Carolina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Josue Daniel

Stayed 3 nights in Mar 2025

10/10 Excellent

Diogenes

Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado era muy antiguo y ruidoso!! Demasiado ruidoso!! Las molduras de madera viejas, despintadas, carcomidas y rotas. Frigobar no enfriaba y solicitamos cambio. El agua de regaderas demasiado caliente. La alfombra vieja y desgastada. Desayuno demasiado básico. Alberca sucia y agua helada. No hay wifi en habitaciones.
Stayed 7 nights in Mar 2025

6/10 Okay

Karen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying in this hotel. This hotel is far from Consulate and Restaurants. They do have a shuttle service which you have to schedule in advance. Over all we had a great experience I highly recommend this place .
Stayed 3 nights in Mar 2025

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

Se escucha mucho ruido exterior de bares

En recepción el que atiende tiene mala actitud y el cuarto con muy mal aislamiento, se escucha música de bares muy fuerte hasta las 2:00am
Stayed 1 night in Mar 2025

10/10 Excellent

César

Good
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Neat and clean but rooms are definitely not sound proof. You can hear every conversation down the hall and in rooms next door Breakfast was delicious
Stayed 1 night in Feb 2025

10/10 Excellent

Javier

Liked: Amenities, property conditions & facilities
The service excellent, the foof for breakfast good
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 1 night in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Showers need maintenance
Stayed 4 nights in Jan 2025

10/10 Excellent

sergio

Stayed 1 night in Dec 2024

8/10 Good

Genaro

Stayed 1 night in Dec 2024

8/10 Good

Claudia

Stayed 1 night in Dec 2024