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Hotel Lucerna Ciudad Juarez

4.5 star property
VIP Access

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Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property – evening/night
Lucerna Select, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk
Reception
Front of property
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Bar
  • Parking included
  • Gym
  • Housekeeping

Explore the area

View in a map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Plaza de las Americas
    ‪3 min walk‬
  • Paso del Norte International Bridge
    ‪4 min drive‬
  • American Consulate
    ‪10 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Lucerna Select, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(35 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with 24-hour fitness centre and 24-hour business centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Lucerna Ciudad Juarez. During your stay, you're just a quick walk from Hospital de la Mujer. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Steps from Hospital de la Mujer and 8 minutes on foot from Plaza de las Americas
  • Local-area shuttle service available
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
Acueducto – This restaurant serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 7 August 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 614 out of 1006 reviews
Rating 8 - Good. 126 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 80 out of 1006 reviews
Rating 2 - Terrible. 83 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucerna never fails
Stayed 1 night in May 2025

10/10 Excellent

ERICK

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in May 2025

10/10 Excellent

Rene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the strip, rooms a clean and comfortable, I would stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maleny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

lionel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena amabilidad
Stayed 1 night in May 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean the stuff. It’s really nice and I feel it safe in the hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

L. Fabiola

Stayed 1 night in Apr 2025

10/10 Excellent

Yovana

Travelled with family
Liked: Cleanliness, amenities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

marco

Stayed 1 night in Apr 2025

6/10 Okay

MIGUEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I never felt unsafe at any time. The staff was attentive. However my room was extremely dusty!! Towels were dingy and looked dirty. Our bed sheets felt and looked dirty as well. Other than that it was ok.
Stayed 1 night in Apr 2025

10/10 Excellent

Alma Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this hotel is incredible
Stayed 1 night in Apr 2025

10/10 Excellent

Vicente

Travelled with family
Liked: Amenities
Great service like always.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool very clean, staff very polite and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good customer service
Stayed 1 night in Mar 2025