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Microtel Inn by Wyndham Ciudad Juarez/By US Consulate

3.0 star property

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Photo gallery for Microtel Inn by Wyndham Ciudad Juarez/By US Consulate

Free daily continental breakfast
Standard Room, 2 Queen Beds, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
Fitness facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Paseo de la Victoria No 4150 E, Ciudad Juárez, CHIH, 32668
  • Place, Plaza Las Misiones
    ‪2 min walk‬
  • Place, Star Medica Hospital Ciudad Juarez2
    ‪3 min walk‬
  • Place, American Consulate
    ‪3 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(86 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(131 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Accessible bathroom

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Accessible bathroom

Standard Room, 1 Queen Bed, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

Single Room Standard

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

Double Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Single Suite

Private kitchen

Single Suite

  • 35 sq m
  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

Double Room Standard

  • 25 sq m
  • Sleeps 4

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About this property

Microtel Inn by Wyndham Ciudad Juarez/By US Consulate

Hotel with free parking, 4-minute walk to American Consulate
This smoke-free hotel features a fitness centre, a coffee shop/cafe and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Microtel Inn by Wyndham Ciudad Juarez/By US Consulate offers 113 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Televisions come with cable channels.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Microtel Inn by Wyndham Ciudad Juarez/By US Consulate. During your stay, you're just a quick walk from International Medical Clinic. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from American Consulate and 6 minutes on foot from Plaza Las Misiones
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Microtel Inn by Wyndham Ciudad Juarez/By US Consulate. Free self parking is available.

This 3-star Ciudad Juárez hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Wyndham Ciudad Juarez/By US Consulate
Microtel Inn Wyndham Ciudad Juarez/By US Consulate Ciudad Juarez
Microtel Inn Wyndham Ciudad Juarez/By US Consulate Hotel
Microtel Inn & Suites Ciudad Juarez Hotel Ciudad Juarez
Microtel Inn And Suites Ciudad Juarez
Microtel Inn Wyndham Juarez/By US Consulate Hotel
Microtel Inn Wyndham Juarez/By US Consulate
Microtel Wyndham JuarezBy US
Microtel Inn by Wyndham Ciudad Juarez/By US Consulate Hotel

Microtel Inn by Wyndham Ciudad Juarez/By US Consulate Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 761 out of 1473 reviews
Rating 8 - Good. 331 out of 1473 reviews
Rating 6 - Okay. 168 out of 1473 reviews
Rating 4 - Poor. 102 out of 1473 reviews
Rating 2 - Terrible. 111 out of 1473 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Alma

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
For the price and the delicious breakfast, I'd stay here again, but they need to replace the carpet in the rooms. Excellent customer service, great location for our purpose.
Stayed 9 nights in Oct 2025

4/10 Poor

Jorge

Travelled with family
Liked: Staff & service
Old buildings
Stayed 1 night in Nov 2025

10/10 Excellent

Iridiana

Stayed 8 nights in Oct 2025

8/10 Good

Miguel Angel Galicia

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The facilities were in poor condition, the room repairs were shoddy, and the staples poked me when I stepped on the carpet. One drawer was badly repaired, with the screw point sticking out, which was very dangerous; my wife pricked her finger. The bedroom chair was in terrible condition; we were afraid to sit on it. The curtains were also in bad shape; they didn't close properly and were dirty, with sticky patches in some areas. The only thing that saves this place is the staff. They are incredibly friendly and attentive, from the kitchen and cleaning staff to everyone in the department. The staff is fantastic!
Stayed 13 nights in Oct 2025

8/10 Good

Javier

Stayed 12 nights in Oct 2025

10/10 Excellent

Aracely

Liked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was excellent. Its location is unbeatable for consular services, within easy walking distance of the consulate, clinics, and the Citizen Service Center (CAS). The room was spotless, the included breakfast was very good every day, and the staff was very attentive and friendly. I highly recommend it.
Stayed 14 nights in Oct 2025

4/10 Poor

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
Muy sucio el cuarto, pero por el precio pues no puedes esperar más!
Stayed 2 nights in Oct 2025

8/10 Good

Aleli

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine until a man tried to sneak into my room through the window, and when I told the front desk, they did nothing (as if it was normal). The first night was great, but then a strong urine smell appeared for the rest of my stay, maybe from the air conditioner. Overall it was still better than the hotel before, but there’s definitely room for improvement.
Stayed 3 nights in Oct 2025

10/10 Excellent

Omar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Los cuarto necesitan tener las ventanas abiertas todo el tiempo para que no huela mal, necesitan cambiar la carpeta
Stayed 11 nights in Oct 2025

10/10 Excellent

Erick

Stayed 2 nights in Oct 2025

10/10 Excellent

Rosa Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi tía de 71 años viajo sola para cita migratorio. Y el lugar esta muy cerca de la embajada aprox 15 minutos. Cerca también esta un restaurante IHOP. El hotel muy comodo.
Stayed 1 night in Sep 2025

6/10 Okay

Juan

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room smells very musty, definitely because of the old carpet. If they replaced the carpet with vinyl flooring, I’d be much more likely to stay here again. Another issue was the towels—many had green stains. Each day, only about one out of three towels was stain-free. Even the blankets on the beds had stains. Overall, they should invest some money into this place to make it at least decent. I would not stay here again, and I would not recommend it.
Stayed 7 nights in Oct 2025

2/10 Terrible

Laura Jaqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't know
Stayed 4 nights in Sep 2025

10/10 Excellent

Miguel

Stayed 1 night in Sep 2025

10/10 Excellent

Erick

Stayed 3 nights in Sep 2025

6/10 Okay

Micaela

Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo

Stayed 3 nights in Oct 2025

4/10 Poor

Erika, El paso

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The quality of this hotel is not the same as before
Stayed 1 night in Oct 2025

6/10 Okay

Bella

Liked: Amenities
Rug is super dirty
Stayed 6 nights in Sep 2025

2/10 Terrible

Erika

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Clean the pool
Stayed 4 nights in Sep 2025

6/10 Okay

Joel, Houston

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 11 nights in Sep 2025

6/10 Okay

Leonel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hor water would take long to come out, not enough room in the dining room for breakfast, at time no milk to have cereal, toilet wouldnt flush. The only positive thing is that is close to US consulate
Stayed 3 nights in Sep 2025

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service
Nice
Stayed 4 nights in Aug 2025