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Hotel Smart Cruise

3.0 star property
VIP Access

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Photo gallery for Hotel Smart Cruise

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down duvets, free minibar items
Lobby
Hallway
Exterior
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
VIa Braccianese Claudia 4 -6, Civitavecchia, RM, 00053
  • Largo della Pace
    ‪3 min walk‬
  • Port of Civitavecchia
    ‪8 min walk‬
  • Piazza della Vita
    ‪11 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(52 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite (Turkish bath)

1 bedroom, premium bedding, down duvets, free minibar items

Superior Suite (Turkish bath)

10.0 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Triple Room

9.8 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premium Double or Twin Room

1 bedroom, premium bedding, down duvets, free minibar items

Premium Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel Smart Cruise

Hotel in Civitavecchia, a quick walk to Largo della Pace
Valet parking, a microwave in a common area and a corner/local shop are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking and a TV in a common area. Change of towels is available on request
Hotel Smart Cruise offers 10 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Smart Cruise's great location. During your stay, you're just a quick walk from Largo della Pace. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and valet parking (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include convenience store, a communal living room and TV in a common area
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Largo della Pace and 11 minutes on foot from Port of Civitavecchia
  • Airport shuttle service available for a fee
Hotel Smart Cruise offers its guests a corner/local shop, a communal living room, and a microwave in a common area. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Civitavecchia hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 10 per day)
  • Uncovered valet parking on site (EUR 10 per day)
  • RV/bus/lorry parking (surcharge) on site

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways (80 centimetre wide)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 180 per room (one-way)
  • Uncovered self-parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Hotel Smart Cruise offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 2 weeks before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
Property Registration Number IT058032A1CWPVR4JQ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Smart Cruise Hotel
Hotel Smart Cruise Civitavecchia
Hotel Smart Cruise Hotel Civitavecchia

Hotel Smart Cruise Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 300 out of 334 reviews
Rating 8 - Good. 26 out of 334 reviews
Rating 6 - Okay. 8 out of 334 reviews
Rating 4 - Poor. 0 out of 334 reviews
Rating 2 - Terrible. 0 out of 334 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
HSC is one of nicest places we have ever stayed. The staff John, Raphaela, Luca were so welcoming. The rooms were so clean. Continental breakfast. Comfortable easy walking distance to eateries. Stay here before your Cruise you’ll want to stay here again
Stayed 2 nights in May 2025

10/10 Excellent

Lenore

Stayed 1 night in Jun 2025

10/10 Excellent

Pauline

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful fresh rooms that are immaculate with everything you need for an overnight stay before joining a cruise - we used their transport from the airport - we were given clear instructions plus photos of the meeting point at the airport - we were met by Luca who was polite and friendly and very informative of the area etc. - we will most definitely use this hotel and its services again.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right near the port! Staff was excellent! I want to mention that John and a female staff member (so sorry we forgot her name!) quickly resolve the devasting problem when someone accidently took our garment bag (it had our attire for a wedding were going to attend after the cruise) to their cruise ship while we were having lunch and waiting for our room to be prepared for check-in. Fortunately, they were able to get to the port and retrieve our garment bag which now included a bottle of prosecco!
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great!!!
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, property conditions & facilities
Luca and his team did a great job! The hotel looks new and is convenient to port as well as a great pizza place and seafood restaurant for dinner. Hotel also had transportation available from airport and to port for a fare fee.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucca and his staff were fabulous. They did everything to make our stay perfect. Hospitality at its finest. Excellent customer service from the time we booked until the time we left for our cruise.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose, Aventura

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was good
Stayed 1 night in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Would recommend and would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. Greeted us with a smile every single day Gave us many helpful tips. The room was clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was just amazing from start to finish. Fantastic communication. Highly recommend. Can’t say enough great things about the staff.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service - soft pillows and nice comfortable bed. Luca and John exceptional
Stayed 1 night in May 2025

10/10 Excellent

ANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night prior to a cruise

Stayed one night prior to a cruise. Convenient location. Great service. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous pre-cruise stay!
Stayed 1 night in May 2025

10/10 Excellent

Brigit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The bed was comfortable. John at reception and Luca the manager were very welcoming, helpful and easy to reach if needed.
Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Smart Cruise. We were greeted by John who was extremely friendly and very attentive. He explained how everything worked and was able to provide eating and shopping suggestions to our party. Room was great. Clean and AC worked great. Very convenient to the cruise port as well. Hotel offered shuttle and took care of our bags. I highly recommend this hotel. A++
Stayed 1 night in May 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, room was newly renovated, near free shuttle to the ship, would come back to this hotel anytime. Restaurants close. Everything great
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff.
Stayed 1 night in May 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luca, Rafa and John were WONDERFUL. So fun, helpful and professional!! We would absolutely stay here any time!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Ok, but will not revisit

Small room with little natural light, ventilation poor and bathroom stayed damp all night after shower. Staff lovely but this is NOT a hotel as you know it, being only c 12 rooms on one floor, noise from corridor and (when we stayed) another guest was let into our room when we were in bed! Location for port good, though.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities
Great location next to the port . Very well managed Room were very spacious . Great service , we enjoyed are stay and would recommend it.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before going on a cruise. From that perspective, this hotel is simply spectacular. Its a small hotel, with modern, clean rooms and a staff that went out of its way to ensure guests are taken care of. There"s plenty of dining options within easy ealking distance. The shuttles from the airport and to the ship were point to point. Overall, an absolutely wonderful stay.
Stayed 1 night in Apr 2025