2/10 Horrible
Rachel D.
25 août 2025
Les points faibles : Propreté
I would NOT recommend this property or Vacasa. The home was not as advertised and did not meet basic cleanliness or comfort standards.When we arrived, the house was dirty: dishes left out, hair on the floors (we had to vacuum), stained and wrinkled carpet raised several inches (my daughter tripped multiple times), and toys shoved messily into the dresser. My 3&4 year old clean toys better! Guests are asked to start laundry and run the dishwasher at checkout, yet no detergent/pods were providedâwe had to run to Safeway for basics (to include napkins, trash bags, etc).Major maintenance issues made the stay uncomfortable: the living room AC leaked so much condensation it soaked into the carpet and created puddles. There were no blinds or window coverings, leaving no privacy. The pool table was broken, with its legs detached and the table unusableâfalse advertising. The kitchen was heavily worn, and the pans were so damaged the enamel flaked into food.I contacted Vacasa multiple times about these problems, including asking about cleaning supplies, and was told maintenance and even the owners would reach out. No one ever called or emailed, even after a week of waiting.Between the lack of cleanliness, broken amenities, safety issues, and complete lack of communication, this property fell far below standard. I would not stay here again and cannot recommend booking.
Rachel D.
Séjour de 3 nuits en août 2025
