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Best Western Plus Strongsville Cleveland

3.0 star property

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Indoor pool
1 bedroom, in-room safe, individually furnished, desk
Lobby
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, in-room safe, individually furnished, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View in a map
15471 Royalton Rd, Strongsville, OH, 44136
  • Place, Brunswick Auto Mart Arena
    ‪2 min walk‬
  • Place, Southpark Mall
    ‪14 min walk‬
  • Place, Baldwin Wallace College
    ‪8 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Strongsville Cleveland

Hotel with free breakfast, steps from Brunswick Auto Mart Arena
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Best Western Plus Strongsville Cleveland offers 306 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Strongsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Strongsville Cleveland. During your stay, you're just a quick walk from Brunswick Auto Mart Arena. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at The Simmering Pot
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Steps from Brunswick Auto Mart Arena and a 3-minute drive from Southpark Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 13498 square feet (1254 square metres) and includes a conference centre. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Strongsville Cleveland. Free self parking is available.

This Strongsville hotel is smoke free.

Guests are served a free breakfast.
The Simmering Pot – This restaurant specialises in American cuisine.
Vinneys Lounge – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Simmering Pot
  • Vinneys Lounge

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (13,498 square foot of space)

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Arpt Hotel Strongsville
Holiday Inn Cleveland Strongsville
Holiday Inn Cleveland Strongsville Arpt
Holiday Inn Cleveland Arpt
Holiday Inn Cleveland - Strongsville (Arpt) Strongsville
Holiday Inn Cleveland Strongsville Arpt Hotel
Holiday Inn Cleveland Strongsville Arpt
Hotel Holiday Inn Cleveland - Strongsville (Arpt) Strongsville
Strongsville Holiday Inn Cleveland - Strongsville (Arpt) Hotel
Hotel Holiday Inn Cleveland - Strongsville (Arpt)
Holiday Inn Cleveland Strongsville (Arpt)
Holiday Inn Cleveland Arpt Hotel
Plus Strongsville Cleveland
Holiday Inn Cleveland Strongsville (Arpt)
Best Western Plus Strongsville Cleveland Hotel
Best Western Plus Strongsville Cleveland Strongsville
Holiday Inn Cleveland Strongsville (Arpt) an IHG Hotel
Best Western Plus Strongsville Cleveland Hotel Strongsville

Best Western Plus Strongsville Cleveland Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 459 out of 1134 reviews
Rating 8 - Good. 261 out of 1134 reviews
Rating 6 - Okay. 153 out of 1134 reviews
Rating 4 - Poor. 117 out of 1134 reviews
Rating 2 - Terrible. 144 out of 1134 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was nice only there for one night. The only issue I had was checking in. I arrived around midnight. I had reserved a room several weeks in advance. I couldn't check in due to the fact they had no clean rooms. I had to wait approximately 15 min. My question...how long would i had to wait if i arrived about 4:30. The staff was nice..wasn't their fault. Would have been nice if they offered something for my inconvenience. It was a very hot day, i had been up since 4am worked 8 hrs was on the road for 5 hrs. I was ready to rest and lay down when i arrived. But unfortunately I wasn't able to. I hadvto wait.
Stayed 1 night in Jun 2025

4/10 Poor

Renee

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, room comfort
The hotel was good it has a pizza place around and they deliver to the room ,they have a bar and a restaurant inside, the pool is divided into 3 sections , the mall is around the corner and various of restaurants, they have an ok gym my family enjoyed this hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Susan

Check-in was a disaster, as ONLY staff member was not present when about 25 people arrived to check in. Apparently he was fixing Wifi. He told me that the other staff member had called out. Check-in process was slow, and was interrupted by several guests whose entry cards were not working. Lobby and hallways were uncomfortably warm. Hallways did not smell fresh.
Stayed 1 night in Jun 2025

4/10 Poor

Diana

Liked: Cleanliness
Overall is clean and pleasant. Lobby was hot, only one staff member checking people in on Saturday evening. Instead of self paying for snacks, must wait in line with check ins to pay. Elevators very slow. Sofa and carpet in room was stained and torn. Water in sink was cold water only. I did have enough towels and washcloths. Breakfast was good.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing, smelly room

Noone had mowed or done any landscaping--lots of weeds growing. Beds were comfortable. Room had bad smell, like old mildew. Mold marks on bathroom ceiling. Peeling paint on bathroom ceiling. Breakfast food tasted fake, except the potatoes tasted normal. Exercise room was not air conditioned. Waited 40+ minutes to check in. Hot water was available in lobby. Courtesy of staff was excellent, but they were clearly understaffed. Shower handle hard to turn. Only 1 lamp in room, plus a light by the door. Very dim. Light in bathroom was just behind the mirror, no overhead. No fan in bathroom. No tissues in bathroom. Fresh towels were delivered daily. We stayed here when it was a Holiday Inn, but WILL NEVER STAY HERE AGAIN. LACK OF MAINTENANCE! Need new carpet and new air conditioning filter.
Stayed 4 nights in Jun 2025

6/10 Okay

yeteivia

Stayed 1 night in Jun 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leak in ceiling, one person staff for checkin and waited hr + to get checked in
Stayed 2 nights in Jun 2025

6/10 Okay

McKenzie

Liked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kaili

Travelled with family
It was a nice stay
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

James

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
it took an over an hour to check in and the Wi-Fi was sporadic/intermittent
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Just okay.

Not great, but not bad. Beds were comfortable and I liked the various pillow options. The room had various noticeably dirty spots such as a hair ball near the entrance inside our room. Felt slightly pricy for the condition.
Stayed 1 night in Jun 2025

10/10 Excellent

Pristine Jo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great and comfortable!
Stayed 1 night in Jun 2025

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, room comfort

Average stay at an average property

Check in was very slow. Rooms not ready and many people waiting. The one front desk employee allowed angry people to interrupt the order of the waiting line, which accomplished nothing and made the process much longer for everyone. Room smelled like cat litter. Alarm in the room. Next door went off for about an HOUR starting very early.
Stayed 1 night in Jun 2025

4/10 Poor

miguel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room give to us no ready dirt and the five to us another one with ac leak water in the floor
Stayed 1 night in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!! Large parking lot, nightly rate is VERY worth it! Best quality for the price I think I’ve ever seen. Check-in was easy, Sheetz right next door with-in walking distance, room is clean and I feel safe! I am someone who will only stay in safe and clean hotels, but that don’t break the bank. This fits my standards very well!! Would highly recommend!
Stayed 1 night in Jun 2025

6/10 Okay

Lidiia

Liked: Staff & service
The overall experience is nice, except there was only one elevator working out of 3 and the bathroom tiny dirty, the residents of hotel are interesting but no one knocked on door or screamed so good
Stayed 3 nights in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
2 out of 3 elevators did not work. The fitness center was too hot, the scale did work properly ( it said I lost 20 pounds in one day) and the back of the weight bench collapsed cause a back muscle strain. Like all motel breakfast buffets, the French toast had a woefully inadequate amount of egg/milk resulting in a dry piece of bread. The eggs, yogurt with toppings were very good.
Stayed 4 nights in Jun 2025

6/10 Okay

Carol

Loved the breakfast buffet and the large pool. Common areas like elevators and foyer area wasn’t cleaned regularly. Breakfast buffet chafing and bread containers were not clean. Hand lots of handprints and could tell they didn’t bother to wipe them down. Staff was very friendly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

jLee

Liked: Cleanliness
Went to down to free breakfast i had to use the restroom witch was locacted in.the lobby there were 3 sinks nietjer had soap i reported it to the frount desk they said it would be taken care so of apon check out 1.5 hts latter it hadden been taken care of
Stayed 1 night in Jun 2025

8/10 Good

Monique

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Better than expected
Stayed 1 night in Jun 2025

8/10 Good

TRACEY

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Mary-Margaret

Travelled with partner
Decent stay for the night. First room smelled musty but they were accommodating to move me to a cleaner room.
Stayed 1 night in Jun 2025