Comfort Inn Independence - Cleveland

2.5 star property

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Photo gallery for Comfort Inn Independence - Cleveland

Lobby
Business centre
Reception
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
6191 Quarry Ln, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪11 min walk‬
  • Place, Topgolf
    ‪17 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪2 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(91 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(43 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn Independence - Cleveland

A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Comfort Inn Independence - Cleveland offers 89 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
The free breakfast at Comfort Inn Independence - Cleveland gets high marks from our customers. During your stay, you'll be within walking distance of Cuyahoga Valley National Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from Cuyahoga Valley National Park and 14 minutes from Cleveland Clinic
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Independence - Cleveland. Self parking is free.

Smoking is allowed in designated areas at this Independence hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence
Comfort Inn
Comfort Inn Independence Hotel
Comfort Inn - Independence Hotel
Comfort Inn - Independence Independence
Comfort Inn - Independence Hotel Independence

Comfort Inn Independence - Cleveland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

joan

Liked: Cleanliness, amenities
Helpful staff. This gentleman also helped me the day prior with a date change
Stayed 1 night in Nov 2025

4/10 Poor

Destiny

Disliked: Cleanliness, amenities
Ugh. This was my second stay here. The first room they booked me which was on the first floor was disgusting. Weird nasty orange stuff in the tub. Then they put me on the second floor. This one was better but there was mold on the curtain and floor. Some of staff members were nice. One wasn’t. There was mold or old lemon in the water near the front desk. (Should have taken a picture of my cup) The Breakfast was good at least. This will be my last time here. If you do come, I stayed in room 227 last time which was bigger and a standing glass shower. Liked that room a lot but had Rollie pillies in there lol but it was nice.
Stayed 1 night in Nov 2025

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Amenities
Room was in good condition. No blackout curtains that they advertise. The sheer curtains allow light . The water pressure at the sink was low and the hot water varied in temperature. With my Expedia discount it was worth the price.
Stayed 1 night in Nov 2025

4/10 Poor

Mehul

Stayed 2 nights in Oct 2025

10/10 Excellent

Hector

Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean great staff
Stayed 5 nights in Nov 2025

4/10 Poor

Clifford

Business traveller
Disliked: Staff & service, property conditions & facilities
The room was decent but the TV was very small with very limited stations. It didn't work and I had to get staff to make it operational. The front desk attendant (Pamela) was very UNPROFESSIONAL. She was eating when I arrived about an hour early before check-in. I told her I knew I was early but wanted to simply check-in because I had an engagement I had to go to right away and I could get the room key later. She said to me in an aggressive tone while continuing to eat that it doesn't work like that. Your room has to be available before you can check-in. And in a matter of about 30 seconds she looked on the computer and said your room isn't available so I couldn't check-in. This is the first and only place that wouldn't allow me to check-in and pay for me room and get my room key later. Very disappointed in the entire stay.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
All was great !
Stayed 2 nights in Nov 2025

8/10 Good

SONYA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Nov 2025

8/10 Good

Denise

Our first room was not cleaned, but they gave use
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly staff. We stay there when we come to dr appointments
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hair dryer in 325 was all broken at the end.
Stayed 1 night in Nov 2025

6/10 Okay

maria j.

Business traveller
Disliked: Staff & service
The front desk clerk was hateful and nasty. If I could have gotten my money back I would have stayed elsewhere. Was a real unprofessional witch
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Would have given it a 5 star, but the tv didn't work right!
Stayed 1 night in Nov 2025

8/10 Good

Pam

Travelled with family
Liked: Property conditions & facilities
Staff was great. Bed was really comfortable. Breakfast was good. Bathroom could use a little paint repair. Lamp shade was trashed.
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jason

Everything was okay until
Stayed 4 nights in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness
Rooms are clean and no mildew order
Stayed 1 night in Nov 2025

6/10 Okay

christopher

Business traveller
yes It was good
Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Kellie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, smells good, decent breakfast included, friendly and helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very friendly and I really enjoyed visiting with him. Breakfast was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip, Monaca

Stayed 2 nights in Oct 2025