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DoubleTree by Hilton Cleveland East Beachwood

4.0 star property

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Photo gallery for DoubleTree by Hilton Cleveland East Beachwood

Indoor pool, outdoor pool
Interior
Breakfast, lunch and dinner served
Lobby
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3663 Park East Dr, Beachwood, OH, 44122
  • Place, ETON Chagrin Blvd Shopping Center
    ‪2 min drive‬
  • Place, Congregation Mishkan Or
    ‪3 min drive‬
  • Place, Maltz Museum of Jewish Heritage
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪24 min drive‬

Room options

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About this property

DoubleTree by Hilton Cleveland East Beachwood

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a sauna and a 24-hour business centre are on-site.
DoubleTree by Hilton Cleveland East Beachwood offers 404 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
During your stay at DoubleTree by Hilton Cleveland East Beachwood, you'll be within walking distance of ETON Chagrin Blvd Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • 12 minutes by car from Cuyahoga Valley National Park and 14 minutes from MGM Northfield Park
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
DoubleTree by Hilton Cleveland East Beachwood offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square metres) and includes conference space. An arcade/games room, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Cleveland East Beachwood. Free self parking is available.

This 4-star Beachwood hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Cleveland East Beachwood has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 for adults and USD 6 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1976
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 35 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.00 for adults and from USD 6.00 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Cleveland East Beachwood
DoubleTree Hilton Cleveland Hotel Beachwood East
Hotel DoubleTree by Hilton Cleveland East Beachwood Beachwood
Beachwood DoubleTree by Hilton Cleveland East Beachwood Hotel
Hotel DoubleTree by Hilton Cleveland East Beachwood
DoubleTree by Hilton Cleveland East Beachwood Beachwood
DoubleTree Hilton Cleveland East Beachwood Hotel
DoubleTree Hilton Cleveland East Beachwood
DoubleTree Hilton Cleveland Hotel
DoubleTree Hilton Cleveland
Doubletree Hilton Cleveland
DoubleTree by Hilton Cleveland East Beachwood Hotel
DoubleTree by Hilton Cleveland East Beachwood Beachwood
DoubleTree by Hilton Cleveland East Beachwood Hotel Beachwood

DoubleTree by Hilton Cleveland East Beachwood Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Evaristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service and good food.
Stayed 4 nights in Nov 2019
Verified review

2/10 Terrible

Julie

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing I am a diamoId Hilton member and i can't believe this was a Hilton .
Stayed 5 nights in Sep 2021
Verified review

8/10 Good

Taresa Hyshaw

Liked: Staff & service
Need updates to inside hotel.
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities

Not available

I booked thru a third party and requested a handicap accessible room when I checked in there were no handicap accessible rooms available therefore I wasn't able to move around and function as I needed to
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Mel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Dissatisfied

The condition of my room was not so great….the bathroom tub had a slow drain, the closet door was difficult to open, and the iron was leaky…..just a lot of little things that made my stay uncomfortable….will never stay at a Double Tree again.
Stayed 4 nights in Sep 2021
Verified review

6/10 Okay

Tiffany Holmes

Liked: Staff & service, amenities, property conditions & facilities
I think the rooms really need an upgrade and to actually be cleaned under the bed.
Stayed 3 nights in Sep 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haley was extraordinary. They all were very accommodating except for one person who wouldn’t get us ice (I went to all floors for ice and they didn’t work). Everyone else was super great!
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff is amazing. Hotel needs an upgrade, everything is old. Unfortunately, due to covid, hot tub wasn’t open. Bathtub drain was clogged.
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
no microwave in one of my rooms and phones in the rooms were not operable/rooms were not cleaned daily
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Mary Margaret

Liked: Staff & service
I spent a bit more money thinking I was getting more service and a nicer place. This used to be a nice hotel. It's looking tired inside and out. Although it was sparsely occupied, I'm pretty sure all guests were crammed on a single wing on the third floor. The elevator was broken (but that didn't stop people from riding it). No housekeeping service (unless you ask 24 hours in advance) so be ready to get your own towels and take out your own trash. The $12.00 breakfast buffet is a rip off. I really don't feel that I got my money's worth this visit.
Stayed 4 nights in Aug 2021
Verified review

6/10 Okay

Derrick

I have always stayed at doubletree, but the beaches of area has gone down in recent years and the staff at the hotel is not as attentive. We have started staying elsewhere but booked beach wood because it was closer to get to family.
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Full price being charged despite no regular room cleaning, no pool, and no breakfast included (and the buffet didn’t include the omelet station).
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

Marlys

Liked: Cleanliness, staff & service, room comfort
Will definitely return. Safe, comfortable and clean. Friendly front desk. They went out of their way to correct a faucet issue. Thanks.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was filthy. I would not recommend.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was wonderful Easy check in and out
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Was conveniently off the highway and close to many places in Cleveland
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Very clean and could tell soon as I entered the elevator.
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel did not honor my room selection and gave me a room facing an interstate highway. There was rotting, stinking trash in an ice-machine room near my room which the hotel did not clean despite three days of my complaints.
Stayed 3 nights in Jul 2021
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A horrible experience!

Horrible experience! My shower was broken and only produced scalding hot water, I was transferred to a different room where the air conditioning didn’t work. One of the worst experiences of my business travel life.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice facility, friendly staff.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Have a special needs kid and was hard to get a room with the amenities needed Allergic to feathers and took two days to get Covers and pillows that did not have feathers Was told that that’s all you had for two days Was told that they will compensate for the trouble and nothing was done Not all employees had knowledge about non feather bedding but glad we found one that was able to help
Stayed 5 nights in Jul 2021
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
N/A
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
This is probably the worst hotel I’ve ever stayed at in my entire life. The only reason that I chose this hotel is because it had an outdoor pool and seating area. Upon my arrival I learned that the outdoor pool has been closed for the last two years, and there was no seating area at all outside. The website indicated all these amenities and none of them were available. The room was very dirty. I asked the front desk clerk for some silverware and plates she said they had no forks and knives and gave me plastic spoons and paper plates.They really need to update the website.
Stayed 2 nights in Jul 2021
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Bathroom was not clean. There was mildew on ceiling above shower stall
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Hotel was nice but when i called and booked my room they said both pools and hot tub are open but when we arrived only the indoor pool was open and only until 8pm the hot tub looked like it was down for maintenance due to the poor water quality in it and the outdoor pool was still closed for the season
Stayed 1 night in Jul 2021