The property was very dirty and smelled of smoke. It had not been vacummed and did not look like the pictures. the management was responsive, and sent some supplies in the evening but I still had to wash all the sheets and towels because they were dirty.
The location was great, the place was decent but needed cleaned a little better. Stains on the coach so we sat on towels. Windows were filthy so the beautiful view was not as wonderful as it could have been. It was a cute place to stay and served its purpose but would have liked a little more prompt responses and communication so there wasnât as much confusion on our end.
Everything was handled very well re: reservation, check-in, check-out. Accommodation was excellent, location in a great part of Cleveland. Had a great experience!