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Grand Cloudcroft Hotel

Property class: 2

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Photo gallery for Grand Cloudcroft Hotel

A multi-level wooden interior with a fireplace, seating area, and a wooden bench.
A spacious living area with a stone fireplace, wooden beams, and a high ceiling.
A clear indoor swimming pool with a lifeguard chair, pool ladder, and a view of the outside through large windows.
A rooftop terrace with a fire pit, outdoor seating, and a view of a forested area.
A modern hotel with a stone facade, large windows, and a balcony with outdoor seating.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Place, Sacramento Mountains Museum
    ‪2 min walk‬
  • Place, Cloudcroft Ice Rink
    ‪10 min walk‬
  • Place, New Mexico Rails-to-Trails
    ‪19 min walk‬
  • Airport, Alamogordo, NM (ALM-White Sands Regional)
    ‪39 min drive‬

Room options

View all photos for Double King

A bedroom with a wooden bed, a nightstand, a bedside table, a wooden desk, and a framed picture on the wall.

Double King

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Single King

A hotel room with a large bed, two nightstands, and a wooden headboard.

Single King

9.4 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
The Lodge at Cloudcroft
Cloudcroft
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 644 reviews
The price is CHF 136
includes taxes & fees
26 Aug - 27 Aug
The Lodge at Cloudcroft

About this property

Grand Cloudcroft Hotel

This smoke-free hotel features an indoor pool, a hot tub and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a fireplace at reception and a vending machine are on-site. Housekeeping is available on request.
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

An indoor pool and a hot tub are on site.
Our customers tell us that they can't get enough of the free breakfast at Grand Cloudcroft Hotel. During your stay, you're just a quick walk from Sacramento Mountains Museum. Enjoy features like free WiFi in public areas, plus an indoor pool and 1 hot tub.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a lift, a terrace and a fireplace at reception
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Sacramento Mountains Museum and 8 minutes on foot from Cloudcroft Ice Rink
Grand Cloudcroft Hotel offers its guests an indoor pool and a hot tub. Public spaces have free WiFi. Free breakfast is available daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at Grand Cloudcroft Hotel. Parking is available for a fee.

This Cloudcroft hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 344 out of 440 reviews
Rating 8 - Good. 67 out of 440 reviews
Rating 6 - Okay. 20 out of 440 reviews
Rating 4 - Poor. 4 out of 440 reviews
Rating 2 - Terrible. 5 out of 440 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Breakfast was fresh and plentiful. Would definitely stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay! Beautiful & very clean! Highly recommend!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Great staff, comfortable beds, large rooms. Breakfast is good. The only thing missing is a full length mirror in the rooms.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bobby

Excellent, comfortable room. Friendly, helpful staff. Scenery was fantastic.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third visit to this wonderful place. Excellent new hotel with friendly staff and in an absolut gorgeous village, high up in the Sacramento Mountains.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great service, great rooms and great location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities
Wonderful room great view staff was amazing loved the breakfast and underground parking
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff - great views!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet room. Property feels brand new. Breakfast was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location, would definitely stay there again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time. The room was clean and the staff was very friendly and helpful. I would stay here again.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Sayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with finding local places to eat. The pool and hot tub were a very relaxing after a long day of hiking. The parking in the basement was very convenient for bringing bags in. The property was maintained spotlessly. One day we stayed was a grab and go breakfast but it was a good grab and go (breakfast burritos and breakfast sandwiches). My wife and I were extremely pleased with the stay.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

RAGA SINDHURA

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Did not mention that the breakfast was grab and go on few weekdays.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tetsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. A well maintained pool and hot bath.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

XIAOWEI

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and the beds are really good.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is overpriced for what you get. I
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
Clean room and nice, welcoming staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Great hotel, clean and friendly staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect...we had an amazing time. Our kids loved it. Thank you for being worth every penny!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and pool was nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property and excellent staff
Stayed 2 nights in Oct 2025