Nice hotel on the outskirts of Colchester with easy access to the town and Ipswich. The room was nice but was very dusty on the curtains behind the chairs and lots of our spider webbing in the corners. Shower was hot and powerful enough and the breakfast was 4 out of 5.
It was a lot better than it looked in pictures tbh.
Our only issue was our shower, the cold tap did not work so very much a boiling hot shower! We told the staff the next day who wrote it down to have a look.
What an amazing, reasonably priced and idealistic hotel!
With breakfast included, it was worth returning again and we shall do.
Friendly and helpful staff.
Highly recommended.
There was nothing to like. the cleanliness of the common areas was well below par. the cleanliness of the bathroom left much to be desired and the carpets were not hoovered.The room was not serviced at all during our three night stay,.No dining available on Sunday evening, about which we were not aware. Breakfast choice was abysmal. This was an experience not to be repeated.
The hotel entrance is lovely which belies the real state of the decor which is very outdated and carpets, particularly in the hallways really old and smell. Room was fine, fan provided which was welcome.
The staff were welcoming, and hardworking. Continental breakfast was a disaster as there was nothing left when we went down at 9am Sunday morning. Not even a toaster . No croissants or yogurt or fruit. Staff were embarrassed but management should ensure there is enough food when breakfast has been paid for in advance.
Its a beautiful setting and quiet . Bed was comfy and water hot so lots of positives too.
I had a very disappointing experience at this hotel. The room I was given had a strong and persistent smell of cigarette smoke, which caused me a headache within minutes. The receptionist acknowledged the issue but the hotel was fully booked, so I had no choice but to leave and find another place to stay. I was told a refund would be arranged, but it was later refused. Poor customer service and no accountability. I wouldnât recommend this hotel based on my experience.
The hotel was ok for the price paid. Plenty of car parking spaces.
Room was passable for two nights. It was cleanish, carpet couldâve done with a thorough hoover and not just where people walk. Bed was hard. Room was very hot but at least there was a fan but couldnât have it on to sleep. Shower curtain was mouldy and trying to get the shower to a temperature we could shower under was tricky.
The USB sockets didnât work in the room so had to go and buy a desktop plug in adapter so we could charge our devices.
Breakfast wasnât great. Reasonable selection but the milk for cereal was warm and so was fruit juices. On both mornings they had no white bread for toast I was told they had run out on the first morning but still none on the second morning even though there was a large supermarket five minutes down the road. We ended up going to a fast food restaurant for breakfast.
So we had out of pocket expenses which couldâve been avoided.
Overall it was ok for the money but I will stick with my usual chain hotel in future.
This was a great option to split the journey home after a late arrival off the ferry.
Staff are amazing. There were not many guests in the bar when I arrived so was very quiet.
I would have liked there to be dedicated motorcycle parking.