Parmi les services offerts, vous trouverez un service de nettoyage à sec / blanchisserie, un service de conciergerie et un service d'assistance pour les visites touristiques ou l'achat de billets
Brilliant stay, staff amazing especially David and the reception staff. Views that will linger for many years.
Only negative the seafood platter for dinner was not what I was expectingâŠ.and $$$.
I stayed Saturday night 15th March. Checked in 1355hrs, the staff member looked at my reservation and told me I'd booked through another company in a derogatory way then informed me my room wasn't ready.
Checked Bay restaurant menu and prices. Made reservation. At restaurant menu prices were different to website. Asked waiter why different? He replied that it's been like that for a while nobody's corrected it. Told him it was false advertising. Left and went to Richardsons restaurant. Service was extremely poor there. Difficult to get served. Food was very average. Wait staff need learn how to smile. They were very surly.
Definitely wont be recommending or staying there again.
Les points forts : Personnel et service et confort de la chambre
It is a bit stressful to know there might be tiger snakes around. Maybe they should put traps to try to catch them and release them further away from guest cabins.also the heating system seems to have dirty filters because when turned on, there was strong mildew smell. Have to then turn it off.
For an expensive hotel, I do expect the room to have been updated not so out dated.