The customer service is very friendly. They quickly respond to client concerns and they go the extra mile to make it more better for their clients. I'll recommend Eden Park Guest House to my friends.
Staff is all but absentee. I only saw on person two times over my four night stay. Self Check-out.
House is not well maintained. Lots of cracks in the plaster walls and amateur repairs to unpainted wood baseboards and moldings. Lots of caulk. Room was cold as ice when I arrived. It took hours to warm up. No heat in bathroom or common dining room. Decor is all out of date and of low quality. Provisions including bath supplies are all random, full size, store bought bottles. Dining room features a toaster, but there is nothing available to toast...
Driveway and parking area was solid ice and never addressed during my stay - unsafe!
Had confirmed price to pay at property. Not disclosed that was extra charge using credit card. Bed old and crazy soft. Hope attached pictures show you cracked walls mold amateur caulk repair broken baseboards. Don't even consider renting this property
This is not your typical B&B. No host on site. The check in person was pleasant but came and went. The house was really cold. Our bedroom had separate heat so it was warm, except for the cold air coming under the door.
The bath was very small and had a very loud fan. Everything could use a coat of paint, but was clean.
The location was ideal for visiting family so it was worth the negatives.
This was a shared guest house but everyone was very private. I never met another person although I heard people leaving. I would stay here again. The house and the view from the second floor was historically nice.
It is an older house that has been cleaned and painted and has happy character. We enjoyed our stay - nice and quiet. Would like bedside clock but that is so minor...We will stay again!
Loved the area and the outside of the building, convenient walk to the Metro. The room itself was small with cheap/broken furniture and accessories. The bed and shower were horrible, we travel a lot and these two aspects were about the worst we have ever encountered. Never once saw a worker, very impersonable for a BnB. There were a lot of things around the room and bathroom that were in disrepair, definitely got the feeling that the only thing they care about is the bottom line. We are not picky and are willing to overlook a lot, even chalking it up to being quaint and/or quirky, but this place was just not a good experience at all! Would never go back or recommend to others!
TV out of service, not repaired during stay (after contacting management)
Breakfast service limited to dry packaged products, Kuerig service adequate.
No grab bars in shower.
I would like to give this property a 4.5 star if that were an option. The location was perfect for me, the house was older, but generally in good shape and clean. The major issue was check in. The reservation simply said to contact the property manager for check in information, but the only contact info given was a phone number that went to a voice mail that did not identify the number as associated with Eden Park. This caused some confusion. Once I did get in contact with the manager, she was extremely helpful and everything went smoothly after that point.
This my third or fourth time visiting this property. Each time has been consistently clean and easy to check in and out. The host is very friendly and accommodating to different check in times and other needs.