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art'otel Cologne powered by Radisson Hotels

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Exterior
Creator video
Interior
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Holzmarkt 4, Cologne, NW, 50676
  • Place, Chocolate Museum
    ‪2 min walk‬
  • Place, Hay Market
    ‪7 min walk‬
  • Place, Cologne Cathedral
    ‪14 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Art Double XL

Bathroom | Hair dryer, towels

Art Double XL

  • Sleeps 2

View all photos for Room (Art)

Room (Art) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (Art)

9.0 out of 10
Wonderful
(33 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Room, 1 Queen Bed (Art - XL)

Room, 1 Queen Bed (Art - XL) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Art - XL)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Art - Rhine View)

Room, 1 Queen Bed (Art - Rhine View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Art - Rhine View)

8.6 out of 10
Excellent
(30 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Corner Art)

Suite, 1 Bedroom (Corner Art) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Corner Art)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

Art Corner Room

  • Sleeps 3

View all photos for Art Double

Bathroom | Hair dryer, towels

Art Double

  • Sleeps 2

Art Twin Room

  • Sleeps 2

View all photos for Art Queen Room - Rhine View

Hypo-allergenic bedding, minibar, in-room safe, desk

Art Queen Room - Rhine View

  • Sleeps 2

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About this property

art'otel Cologne powered by Radisson Hotels

Along with a fitness centre, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a business centre and conference space.
Art'otel Cologne powered by Radisson Hotels offers 218 accommodations with minibars and laptop-compatible safes. Plasma televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at art'otel Cologne powered by Radisson Hotels. During your stay, you're just a quick walk from Chocolate Museum. Free WiFi in public areas, a gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Cologne Cathedral and a few minutes from Musical Dome
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Art'otel Cologne powered by Radisson Hotels offers its guests a sauna and a fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A rooftop terrace, a library, and multilingual staff are also featured at the luxury art'otel Cologne powered by Radisson Hotels. For a fee, parking is available.

This 4.5-star Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Art drink – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge

Restaurants on site

  • art drink

Things to do

  • Gym
  • Library
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

art'otel cologne
art'otel cologne Park Plaza
art'otel Park Plaza Hotel
art'otel Park Plaza Hotel cologne
cologne art'otel
Park Plaza cologne
art'otel cologne Park Plaza Hotel
art'otel cologne by Park Plaza

art'otel Cologne powered by Radisson Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Karl

Stayed 1 night in Dec 2025

10/10 Excellent

Evangelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good facilities, room was clean although was not serviced daily as this has to be asked for in the morning of the day you would like to have the room made up
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

8/10 Good

Douglas

Stayed 1 night in Dec 2025

8/10 Good

Barbara S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were pleasant and helpful. The lack of a ramp, or hotel staff to assist guests with entering the hotel was rather astonishing. I don’t remember staying in a group hotel ever before that had multiple steps to climb in order to reach the lobby. No room service, bar in lobby open for very limited hours, and it seemed that requesting a champagne bucket with ice and wine glasses was a bit out of the ordinary.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, clean and lovely breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Helen

Stayed 1 night in Dec 2025

6/10 Okay

Katharina

Travelled with family
Room - sound of a very loud and constant dripping when it rained coming from water dripping from the covered balcony above ours onto ours as well as water without the room (hard to fix, but did cause sleepless nights) - Pillows were either really hard or extremely lumpy with all the fiber broken up - making sleep uncomfortable. - Mattress was also extremely hard We did not sleep soundly. Lifts and accessibility - the lifts were out of use several times during our stay - Stairs were hard to locate with no clear signage, we along with other guests went in search and then had to find a member of staff where they were - we couldn't find the accessible entrance to the hotel. instead only a steep flight of stairs we had to ascend and descend. Anyone with an accessibility need, pram or heavy suitcase struggled here. Breakfast was nice though and location of hotel good.
Stayed 3 nights in Nov 2025

8/10 Good

Tracy

Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed, easy room layout. Could use one more electrical outlet.
Stayed 1 night in Nov 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were great
Stayed 3 nights in Nov 2025

4/10 Poor

James

Disliked: Staff & service, amenities
Upon arrival we didn't receive a friendly welcome from the lady behind the desk however the location and the cleanliness was impressive. The biggest issue that I reported yet was not dealt with was the horrendous noise coming from the drainage keeping us awake on both nights. The other issues were the lumpy pillows and the fact that room service insist on walking in the rooms when we hadn't even checked out, why don't they check if the room has checked out before doing so.. The hotel looks well but if you can't sleep at night due to the noise then what's the point in sleeping there, very frustrating that's this was reported to the hotel and Hotels.com yet nothing done.
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location & great size room for 4 people.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Pete

Stayed 3 nights in Oct 2025

10/10 Excellent

Jenna

Stayed 4 nights in Oct 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay everything was nice walkable distance to shops. Room was stuffy at times and air con took a while to cool me down as it was quite sunny weather conditions. Bed was huge was expecting a single but it was king sized so that was ok. TV had BBC and itv channels so I could even watch Match of the Day! Stay was good only minor detractors and these are extremely minor I may add were the lack of coffee in room and reception. Although when asked I was allowed to use the breakfast coffee machine which was lovely. Also when cleaners came round I was in an out all day and they only got to my room when I got back did give me some coffee though so that was a bonus. There was also so small bleachy staining to corridor carpet. This is being extremely nit picky had a lovely stay easy to check in after a stressful journey just wanted to eat in the hotel restaurant but it was not available that would have made my night a lot less challenging as my daughter was upset at having to go out for food on top of all the stresses of a first foreign visit and flight.
Stayed 4 nights in Sep 2025

8/10 Good

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel in Cologne and I'd recommend it. It was walkable from Cologne Central Station. The room was lovely with a large shower. YouTube was available on the TV. I loved the art in the room, especially the mural on the shower. Overall, great stay in Cologne. I'd stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel in a great location and good design features and facilities in the hotel. Rooms were a great size and a nice breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025