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Bürgerhofhotel Köln

3.0 star property

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Photo gallery for Bürgerhofhotel Köln

Staircase
Check-in/check-out kiosk
Dining
Hallway
Triple Room | Desk, soundproofing, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
Bürgerstraße 16-18, Cologne, NW, 50667
  • Place, Old Market
    ‪1 min walk‬
  • Place, Cologne Cathedral
    ‪3 min walk‬
  • Place, Hay Market
    ‪3 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, soundproofing, free WiFi, bed sheets

Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Children’s theme room

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, soundproofing, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Rhein-Hotel St. Martin
Old Town Cologne
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
4.2 out of 5, Very good, 1,149 reviews
The price is CHF 88
includes taxes & fees
28 Jun - 29 Jun
Rhein-Hotel St. Martin

About this property

Bürgerhofhotel Köln

A TV in a common area, free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free hotel. Housekeeping is not available.
Bürgerhofhotel Köln offers 11 accommodations with a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Cologne hotel provides complimentary wireless Internet access.

During your stay at Bürgerhofhotel Köln, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff and TV in a common area
  • Steps from Old Market and 6 minutes on foot from Cologne Cathedral
Bürgerhofhotel Köln offers its guests multilingual staff and a television in common area. WiFi is free in public spaces.

This 3-star Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6 AM - 6 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 6 AM - 6 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Bürgerhofhotel Köln
Bürgerhofhotel Köln Cologne
Bürgerhofhotel Köln Hotel
Bürgerhofhotel Köln Hotel Cologne
Bürgerhofhotel Köln Hotel
Bürgerhofhotel Köln Cologne
Bürgerhofhotel Köln Hotel Cologne

Bürgerhofhotel Köln Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 145 reviews
Rating 8 - Good. 59 out of 145 reviews
Rating 6 - Okay. 46 out of 145 reviews
Rating 4 - Poor. 13 out of 145 reviews
Rating 2 - Terrible. 7 out of 145 reviews

8.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rory

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 2 nights in May 2025
Verified

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities
Very close to the Cathedral and train station within one block. In the middle of all of the restaurants and historic area. No staff really on site, a desk clerk for a few hours but nothing needed, the instructions are clear and they contacted me before our arrival. Our room was quite large with an upstairs loft!
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good hotel

Not clean, uncomfortable and loud. Also, be aware the front office is only open 2-6pm, so you can't check in any other time or leave your luggage. Pay a little bit more to stay elsewhere!
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Fabio

Disliked: Amenities
Stanza ordinata e pulita. Manca un servizio tazze e bollitore con the o caffe o camomilla il minimo. Purtroppo l ambiente generale e risultato rumiroso , dalle persone on corridoio e in altre stanze alla strada.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Maria

Disliked: Staff & service
Empfangs/Personalservice fand ich nicht so gut
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hält ein was es verspricht

Super herziges einfaches zimmer mitten in der stadt 3 min vom dom entfernt. Wir kamen mit dem auto und nebendran hat es ein parkhaus. 18.- fuer 24h ist völlig in ordnung. Bin zufrieden
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Zimmer war ausreichend von der Größe. Was unmöglich war ist,dass am Wasserhahn im Bad grüner Schimmel war. Bin was das angeht sehr enttäuscht.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good experience

An hotel well located and ease of navigation. The shopping malls and restaurants are just by the corner. Tourist sites and museum within 5 minutes walk
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, modern, clean and practical for a short stay. Note there's not lift if you have a large case. Polite and efficient staff. May be noisy over summer nights as the building gets warm.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Sehr gute Lage inmitten der Kölner Altstadt, Renovierte saubere Zimmer. Kein freundlicher Empfang > die Mitarbeiterin fragte warum sie nur 1 Namen in der Anmeldung vorfinden würde obwohl wir doch 10 Personen seien. So musste sie tatsächlich arbeiten und 9 Namen eingeben. Katastrophales Frühstück > minimalistisch Auswahl, helle, steinharte Aufbackbrötchen, ungenießbarer Filterkaffee.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La zona todo cerca a mano Malo la instalacion y el personal
Stayed 1 night in Jul 2019
Verified

8/10 Good

Søren

Liked: Cleanliness, staff & service, property conditions & facilities

Tæt ved Kölner Dom

Der er ikke meget plads og ingen vild luksus. Men prisen genspejler beliggenheder. Alt var rent og pænt og betjeningen helt ok.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Marcus

Liked: Cleanliness, property conditions & facilities, room comfort

Hotell med Kanonläge

Hotellet hade kanonläge, nära Domen och gamla stan. Ganska små men renliga rum. Frukosten var tillfredställande men inte mer.
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No reception during the night. .....If you lose ur keys, if ur keys are stolen, you yill sleep in the street. Indeed my keys hs been stolen, I call the phone number witten on the door in order tosomeone come to open me the door and the answer has been . I won t come. Well I ve sleep in the street, i did not receive any excuses, I did not receive any reduction BUT I RECEIVE A NEW BILL OF 50EUROS TO make a copy of the key .............. please avoid that hotel...
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
tenía muchísimas escaleras y había un personal que no nos dejó que dejáramos las valijas en consigna por dos horas y no podíamos salir así que estuvimos que recorrer colonia incomodos
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für einen Städtetrip eine sehr gute Location. Zentral gelegen.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Fernanda

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Custo benefício não vale a pena.

A limpeza e a localização excelentes. No entanto a cama era desconfortável, o chuveiro só caia água de um lado da ducha, muito barulho no corredor e o café da manhã com poucas opções. Não tinha frutas, nem bolo, nem vareidade de pães. Pelo custo do hotel não vale a pena.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Robert

Liked: Staff & service

Decent Hotel

Decent hotel, excellent location for cathedral and Old Town.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, basic breakfast with tea, coffee juice, friendly staff, clean rooms great shower
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Städtereisehotel

Wir waren zu einer Städtereise unterwegs. Das Hotel liegt sehr günstig in der Innenstadt und unser Dreibettzimmer ist für diesen Zweck sinnvoll und schön eingerichtet. Zur Sauberkeit und Rezeption gibt es keine negativen Anmerkungen. Das Frühstück war in Buffetform und vollkommen ausreichend. Bei Gehbehinderung müsste beachtet werden, dass es keinen Aufzug gibt.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

기대 이상으로 만족했던 호텔

아침 식사가 정말 형편 없는 거 빼고는 다 좋았습니다. 가격 저렴하고, 깨끗하고 무엇보다 쾰른성당 뷰도 있고 시내 접근성이 좋았습니다.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good good!!

숙소도 깨끗하고. 기차역에서 가깝고. 주변구경 이동에 매우 편리한 위치입니다. 그러나 계단만 있어서 짐을 옮기기 불편하고 check in out 시간이 정해져 있어서 아침일찍 출발하거나 늦게 도착하는 사람에게는 불편할듯합니다.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Cinzia Zaffoni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attenzione al check in: entro le 18:00!!

Arrivato a destinazione dopo un lungo viaggio in treno ha trovato l'hotel chiuso e nessuno a rispondere al telefono. Motivo: Check in entro le 18:00 riportato solo nelle info utili ma non nel modulo di prenotazione. Essendo un check-in anticipato rispetto alla norma sarebbe importante metterlo in evidenza tra le condizioni di cancellazione
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Samuel

Fantastic place to stay, very convenient and cordial staff.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Geld

Disliked: Property conditions & facilities
Nie wieder. Runter gekommen und dreckig. Abfluss funktionierte nicht Laut Fenster undicht Es war nur kalt Und das zimmer war kleiner als ne Bahnhofstoilette
Stayed 4 nights in Nov 2018