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CityClass Hotel Alter Markt

4.0 star property
VIP Access

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Photo gallery for CityClass Hotel Alter Markt

A brightly lit hotel with multiple floors and a prominent entrance.
A hotel room with two beds, a television, and a window with curtains.
A buffet with various food items and condiments.
A modern living room with a large TV, plush seating, a patterned rug, and a decorative vase with flowers.
A view from a window overlooking a cathedral and residential buildings.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Alter Markt 55, Cologne, NW, 50667
  • Place, City Hall
    ‪1 min walk‬
  • Place, Cologne Cathedral
    ‪3 min walk‬
  • Place, Musical Dome
    ‪6 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

A hotel room with a bed, a television, a nightstand, and a decorative wall.

Junior Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, a desk with a chair, a TV, and curtains.

Superior Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Comfort Single Room

A hotel room with a bed, bedside table, lamp, and a view of the outdoors.

Comfort Single Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

9.0 out of 10
Wonderful
(30 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

A CityClass hotel room with a large bed, a TV mounted on the wall, a wooden headboard, and a small desk with a lamp.

Comfort Twin Room

9.6 out of 10
Exceptional
(17 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

A neatly made bed with a white and blue pillow, two bedside tables with lamps, and a wall with a detailed mural.

Superior Single Room

8.4 out of 10
Very good
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a wall-mounted TV, and a headboard with a cityscape design.

Superior Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a cityscape artwork on the wall.

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with two beds, a chair, a headboard with a cityscape mural, a nightstand, and a window with curtains.

Comfort Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

CityClass Hotel Alter Markt

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning.
CityClass Hotel Alter Markt offers 63 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
CityClass Hotel Alter Markt's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the breakfast
  • Steps from City Hall and Cologne Philharmonic
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel Alter Markt.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe-Lounge Alter Markt55 – On-site café. Open 24 hours.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (1148 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

CityClass Hotel Alter Markt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1009 reviews
Rating 8 - Good. 269 out of 1009 reviews
Rating 6 - Okay. 54 out of 1009 reviews
Rating 4 - Poor. 11 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access for travelers on the go
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leland D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff personable and helpful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and buffet breakfast.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Clean room. Staff at front desk could be more helpful with questions, etc.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel which has a prime location right on the square in the Old town. Hotel was very clean throughout with really friendly and helpful staff. Room was nice facing on to the square which could be noisy with the windows open (others have mentioned this) but didn't really affect me as quite deaf anyway so would opt for the same room. Great choice for the continental breakfast with lots of fresh food and fruit. Overall had a great stay and will definitly stay here again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel. Great location, spacious rooms, modern amenities. The only strange thing is that as of late March 2026, the images of the outside of the building used on the website don't match the updated exterior of the facility. I got confused trying to find the hotel.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, clean and staff very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Clean, small, great location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, nice room but bed (especially pillows) could be better
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Excellent location, very clean hotel, and friendly staff. Great stay overall
Stayed 2 nights in Nov 2025
Verified

8/10 Good

wendy Alison

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were great.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
clean room, staff was very nice, convenient location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Close to train station and cathedral for Christmas markets.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay especially during the Christmas Market season. Easy walking to restaurants, shopping and cathedral.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay close by the old town and Christmas markets. Room was comfortable and service was excellent.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eamonn

Liked: Cleanliness, staff & service, amenities
Lovely location, clean room, spacious and welcoming staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mr Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities
Excellent overall- clean room, comfortable beds, and a large enough room for suitcases and moving around. The breakfasts were excellent- a large variety of food offered; all who worked at the hotel were very friendly and extremely helpful!! I highly recommend this hotel!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean rooms!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, superb location, excellent breakfasts and a very comfortable room.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Great location. Perfect spot to visit Köln Center
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were comfortable and the staff was beyond helpful and friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and super quiet. Loved the Christmas market right outside our door.
Stayed 3 nights in Nov 2025