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CityClass Hotel am Dom

4.0 star property

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Photo gallery for CityClass Hotel am Dom

Junior Suite, Patio | Balcony view
Junior Suite, Patio | Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Am Hof 38 - 46, Cologne, NW, 50667
  • Place, Museum Ludwig
    ‪1 min walk‬
  • Place, Cologne Cathedral
    ‪3 min walk‬
  • Place, Musical Dome
    ‪6 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

8.6 out of 10
Excellent
(12 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

9.2 out of 10
Wonderful
(27 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room (Cathedral View)

Superior Single Room (Cathedral View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room (Cathedral View)

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room (Cathedral View)

Superior Double Room (Cathedral View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room (Cathedral View)

9.2 out of 10
Wonderful
(50 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Cathedral View)

Superior Twin Room (Cathedral View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room (Cathedral View)

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Patio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for Junior Suite With Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite With Terrace

  • Sleeps 3

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

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Front of property
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4.6 out of 5, Wonderful, 1,005 reviews
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About this property

CityClass Hotel am Dom

This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
CityClass Hotel am Dom offers 81 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
CityClass Hotel am Dom's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Dom Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Museum Ludwig and Cologne Cathedral
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at CityClass Hotel am Dom.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Dom Lounge – This restaurant specialises in Regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Dom Lounge – On-site bar. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge
  • Dom Lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (820 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE293161558, Am Hof 38-46, 50667 Köln, HRA23846, 022120580, CM CityClass Hotel GmbH & Co KG

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Europa Am Dom
Cityclass Europa Am Dom Cologne
Cityclass Hotel Europa
Cityclass Hotel Europa Am Dom
Cityclass Hotel Europa Am Dom Cologne
Europa Am Dom
Europa Dom
Europa Hotel Am Dom
Hotel Cityclass Europa Am Dom
Hotel Europa Am Dom
CityClass Hotel am Dom Hotel
CityClass Hotel Europa am Dom
CityClass Hotel am Dom Cologne
CityClass Hotel am Dom Hotel Cologne

CityClass Hotel am Dom Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1005 reviews
Rating 8 - Good. 328 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Pallavi Pavana

Stayed 1 night in Nov 2025

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, lovely staff
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff in dining were great along with front desk staff. Rooms were very clean and location was amazing!
Stayed 2 nights in Nov 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Good location, rooms were clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Allan

Stayed 2 nights in Nov 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very smart location close to the train station and Cathedral. Multiple Christmas markets within a few blocks. Well maintained, very modern hotel. Clean throughout. Most of the staff were very friendly, helpful, and responsive. Our only problem was the heat in our room. Housekeeping kept opening the windows while it was quite cold outside. It took all night for the heating to warm the room. We froze two nights back to back, even after making the desk staff aware.
Stayed 2 nights in Nov 2025

8/10 Good

Heather

Stayed 3 nights in Nov 2025

8/10 Good

Constance, Edmonton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was excellent. Some noise in the evenings from Christmas Market revellers, but it was quiet by 11pm.
Stayed 3 nights in Nov 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff were friendly and helpful, room was spotless and a great size. Loved the view of the Dom from our room, and the free waters in the mini fridge were a very welcome extra on a surprisingly mild November trip. All topped off with a great breakfast. Thank you, City Class, we will be back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yasmeen

The room
Stayed 1 night in Oct 2025

10/10 Excellent

Bassel

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyu ho

Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, right across from Cologne Cathedral, museum and main train station..Acess walkable to all key areas old town and Rhine. Room excellent bed comfy and shower great. Many dining options and daily supplies available around area.Friendly and supportive staff. Safe and great stay for travellers... would definitely stay again.
Stayed 3 nights in Sep 2025

4/10 Poor

Birgit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had booked an overnight stay at the City Class am Dom from October 13 to 14, 2025. When we arrived, we were told that the water might be turned off for about 30 minutes in the morning, but that it would probably not affect us. In the morning, however, there was no water at all—neither for showering nor for the toilet. We waited several hours for the water to be turned back on. We were told we could check out an hour later so that we could still take a shower. Around 11:40 a.m., the water finally came back, but it was brown and therefore unusable. We went to the reception and said that we had paid for the use of water but had not received any. We asked for at least a partial refund of our bill. We had paid €226.61. They apologized but told us they could not refund us anything.
Stayed 1 night in Oct 2025

6/10 Okay

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and view. Everything is a bit outdated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kyu ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry, i didnt eat breakfast here, but im sure itd be awesome lol
Stayed 1 night in Oct 2025

10/10 Excellent

Benoit

Stayed 3 nights in Oct 2025

10/10 Excellent

Bruce, Calgary

Stayed 1 night in Oct 2025

10/10 Excellent

Randall, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Small room andnshower area
Stayed 3 nights in Sep 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situated right behind the Cathedral and a short walk from the train station. Easy walking to the old town and area felt very safe. The room was comfortable, good shower, good bed and nice breakfast.
Stayed 6 nights in Sep 2025

10/10 Excellent

Madalyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location, felt safe, and the room and staff were perfect.
Stayed 1 night in Oct 2025

6/10 Okay

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was way too warm. The sheets were probably not 100% cotton, made the bed uncomfortable. The room was very small.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room's view of the cathedral was beautiful, very easy to get to and perfectly situated for wandering around the city, then back to the comfort of your room to recharge
Stayed 2 nights in Jun 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 3 nights in Sep 2025