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CityClass Hotel am Heumarkt

3.5 star property

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Meeting facility
Hallway
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby sitting area
Reception

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Auf dem Rothenberg 7 - 9, Cologne, NW, 50667
  • Chocolate Museum
    ‪7 min walk‬
  • Cologne Cathedral
    ‪7 min walk‬
  • Musical Dome
    ‪9 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

Superior Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Comfort Double Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

Family Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Comfort Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

Comfort Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

CityClass Hotel am Heumarkt

Hotel with a sauna, a quick walk to Cologne Philharmonic
A restaurant, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site.
CityClass Hotel am Heumarkt offers 53 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at CityClass Hotel am Heumarkt. During your stay, you're just a quick walk from Chocolate Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Cologne Philharmonic and Museum Ludwig
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel am Heumarkt.

This 3.5-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
On-site venue – This bistro specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Dom Lounge – On-site bar. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 11 June and 17 June.

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (492 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne

CityClass Hotel am Heumarkt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 545 reviews
Rating 8 - Good. 206 out of 545 reviews
Rating 6 - Okay. 57 out of 545 reviews
Rating 4 - Poor. 22 out of 545 reviews
Rating 2 - Terrible. 10 out of 545 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was so clean and quiet, unlike many places we've stayed. Plus, it was right around the corner from a main plaza and plenty of restaurants. The staff was a delight as well. We'd stay here again and wish there were other CityClass hotels in other cities besides Cologne.
Stayed 2 nights in Apr 2025

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was complicated
Stayed 1 night in Mar 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique hotel with access to everything

I was traveling solo all around Germany and chose the CityClass Hotel based on its location. It's just steps from the Rhine riverfront with lots of nice restaurants and shops lining the boardwalk. It's easy to get to the Cologne Cathedral and many other attractions in Cologne. While my rooms was small (based on my selection), it was clean and quaint. The hotel faces a small courtyard and my window opened to it which was nice. I would highly recommend the CityClass Hotel am Heumarkt.
Stayed 2 nights in Mar 2025

10/10 Excellent

Costin

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden in the heart of old town Köln
Stayed 1 night in Mar 2025

8/10 Good

Luke

Stayed 2 nights in Mar 2025

10/10 Excellent

Kai-Pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel at the front desk were exceptionally helpful and friendly! Loved the sauna and the location was perfect. Close to the train station too!
Stayed 2 nights in Mar 2025

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable but very small. Not really sufficient room for relaxing.
Stayed 2 nights in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

paolo, Milano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to be in the center of Koln. Perfect room, everything working properly and staff very friendly. Easy (but expensive) parking closed to the hotel
Stayed 1 night in Jan 2025

8/10 Good

paolo, Milano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE POSITION AND FRIENDLY STAFF
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

It was a bit confusing for us to find because you have to walk into a square but the hotel was lovely and very convenient. Lots of bars, restaurants and shopping nearby and the Christmas market was just around the corner. The parking wasn’t far but you do have to roll your luggage thru cobblestone streets which was a challenge in the rain. Other than that, would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Geoffrey

Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 2 nights in Dec 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Excellent location and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the Christmas markets and exploring Cologne. Our room was very quiet and the staff you super helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

flavia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ottima struttura, nuova, pulita ed in una eccellente location!
Stayed 2 nights in Nov 2024

10/10 Excellent

IRVEN, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness
I stayed for one night. The room was fine albeit a little small. The location was good, but the building is hard to find. The staff we friendly. The noise was noticeable but not a big deal. If it was a busier time of year, I could see it being a problem
Stayed 1 night in Oct 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Class Hotel

Nice hotel, great location to the old town,if you're a shopper you'll love it. Went to dusseldorf ,nice place.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Leanne

Stayed 1 night in Sep 2024