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Mauritius Hotel & Therme

4.0 star property
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Massages
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Massages
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Popular amenities

  • Hot tub
  • Bar
  • Gym

Explore the area

Map
Mauritiuskirchplatz 3-11, Cologne, NW, 50676
  • Neumarkt
    ‪3 min walk‬
  • Cologne Cathedral
    ‪17 min walk‬
  • Chocolate Museum
    ‪18 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬
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Room options

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

8.6 out of 10
Excellent
(17 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mauritius Hotel & Therme

Hotel with a full-service spa, near Cologne Cathedral
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge. Housekeeping is available on request.
Mauritius Hotel & Therme offers 91 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mauritius Therme. Services include massages.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they enjoy the helpful staff at Mauritius Hotel & Therme. During your stay, you're just a quick walk from Neumarkt. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages at Mauritius Therme
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Cologne Cathedral and a few minutes from Chocolate Museum
Mauritius Hotel & Therme offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a fitness centre, and a sauna are also featured at the business-friendly Mauritius Hotel & Therme. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:30 AM.
On-site venue – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that clothing/swimwear can not be worn in the spa area.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged
  • Spa fee: EUR 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.00 for adults and from EUR 10.00 for children
  • Self-parking fee: EUR 25.00 per day
  • Rollaway bed fee: EUR 30.0 per night
  • Towels fee: EUR 8.00 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a per guest fee for usage of the spa area after check-out.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mauritius Hotel & Therme
Mauritius Hotel & Therme Cologne
Mauritius Therme
Mauritius Therme Cologne
Mauritius Hotel Therme Cologne
Mauritius Hotel Therme
Mauritius Hotel Cologne
Mauritius Hotel And Therme
Mauritius Hotel & Therme Hotel
Mauritius Hotel & Therme Cologne
Mauritius Hotel & Therme Hotel Cologne

Mauritius Hotel & Therme Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 579 reviews
Rating 8 - Good. 222 out of 579 reviews
Rating 6 - Okay. 85 out of 579 reviews
Rating 4 - Poor. 37 out of 579 reviews
Rating 2 - Terrible. 20 out of 579 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and saunas are amazing. Lots of naked folks, and some “textile free” pools and saunas, so if that’s not your jam, maybe go somewhere else. My adult daughters and I had a great (and separate) time however, everyone except the man at the front desk was super nice and no creepy vibes at all.
Stayed 1 night in Mar 2025

8/10 Good

S J

Liked: Cleanliness, room comfort

Great stay with some room for improvement

The pools and saunas are fantastic. Highly recommend this hotel in Cologne. It would have been an ideal stay if it wasn’t for faulty WiFi in my room (for the entire 3 days I was there). Breakfast was a bit sad so I would miss that next time, but definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spa

Older but clean and comfortable facilities Convenient location and hours
Stayed 4 nights in Mar 2025

4/10 Poor

Reza

Business traveller
Disliked: Property conditions & facilities

Needs and update!!

Rooms are not updated I payed a lot and hotel initially gave me an awful room I asked to change and got a slightly better room. Hotel needs refurb but all is happening is little bits of maintenance here and there rather than fixing the entire old and outdated bathrooms flooring and furniture.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for my quick stay.

I did a last minute booking and had a good stay. The staff here are very friendly and willing to help. The rooms, however, do not look like the pictures online. Once I checked in and noticed the difference, I was allowed to see another room but stayed with what I had. I think, for a spa location, I was expecting more bang for the buck. It was, still, a good stay. One thing to note, the spa is co-ed and bathing suits are not allowed in areas other than the pool inside the co-ed spa. (I should have asked more questions but wasn't expecting it.) There is parking that can be purchased. It is for smaller cars. The staff helped me get out. Lol. The breakfast is small but good and it is located near other shops, restaurants, etc.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM! Don’t waste your money at this place!

The only good thing about this Hotel was the overall location. It was walking distance to the Neumarkt ( uBahn). 1. Room was small. Couldn’t access it through regular entrance. Had to walk around the block to get to my room. Which felt super unsafe and sketchy at night time when going to my room. - That was not included in the description of the hotel or the room. 2. Customer Service My overall stay plan changed a couple of weeks before my arrival at the hotel. I paid extra $ a day to have flexibible reservation. And I messages the property on the app. App said hotel will contact me directly. They never responded to me. Talked to the receptionist aa soon I arrived, they couldnt help and advised to talk to reservation person. Didn’t see the reservation person on site for 2 days and gave me a card to email her. And they denied to give me a refund. I had to pay 500 more euros for the days I didn’t stay. Travellers be aware!!! 3. Shower had black residues from the caulking when water hits. Tiny room, horrible customer service. Don’t book flexible room with this hotel, it would be a waste of money and they would not be flexble and wont respond to you and charge you extra. Such a scam!!!
Stayed 4 nights in Dec 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and spa, the staff at the restaurant were perfect and took great care of us. Room was comfortable and cozy, small but enough space. The spa was exactly what we needed after the stress of the holidays. Thank you for a relaxing weekend.

8/10 Good

Dhananjay

Stayed 2 nights in Dec 2024

10/10 Excellent

Ken, Plano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the hotel are very friendly and caring. This is the best hotel we had stayed in Germany so far.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

warren

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful and the breakfast was good. We were not impressed with having to walk around the neighborhood to get to our room. The spa was confusing not knowing how to get around it from our room and we were not told we could access the breakfast restaurant through the sauna area and walked completely around the block, in the cold, to eat breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dan

Travelled with family
Liked: Amenities
It was a great location close to the old city and an easy walk to the cathedral. Lots of ahops and christmas markets around. The pool was good as well as the sauna.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel still having work done. Wifi was poor but we didn't use it really.
Stayed 1 night in Nov 2024

8/10 Good

STEVEN, Scottsdale

Liked: Staff & service
Overall a VERY good hotel. Was nice to have an actual bed for the 3rd person (daughter). Breakfast was all you could ask for, 20euro. I'd recommend it, but 2 things were not ideal. The spa is fully nude. Not really a problem for me but if your visiting with your kid, maybe a little awkward. My wife would also refuse to go. Our room was facing the pool, which is open until 1130pm and not well sound insulated (big window , which I suspect was single pane). We were there in the winter so it was manageable, but I don't think I'd like it in the summer due to people in the pool. To be clear, I would recommend it and will stay here again (location is great), just insist I not be facing the pool (street is quiet)
Stayed 3 nights in Nov 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, but parking is quite a bit away. We had one of the rooms in the back of the property so had to walk around the back of the building to get to our room, there’s no way to access it from the lobby. Was a little intimidating at night. But overall, it was clean and great value for our money!

6/10 Okay

Didier

Travelled with partner
.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

6/10 Okay

Jay

Travelled with partner
Liked: Cleanliness, amenities
Hotel is looking a little tired. Pillows on the bed were dreadful and lead to very poor nights sleep.
Stayed 3 nights in Oct 2024

6/10 Okay

Anthony

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort

Corruption in the spa

The hotel itself is great for a few days, tge problem is the spa area, there is a corrupt man working there selling cheap tickets to go in the spa. The first night i was there i was offered a half price ticket for cash only. The man works in the spa and lets all his friends in. He is white and uses the facilities when he is supposed to be working. Monday 04th Nov approx 6pm he was working there, the hotel need to fix this man.
Stayed 2 nights in Nov 2024

4/10 Poor

Claire

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

PAUL JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel. Sadly, we had a room from 3 adults shared . Entrance to our room facility was back outside and around the other side of the hotel which has a bit of a back alley feel to it( compared to the main entrance); Never felt part of the Hotel as there was no internal access . Room and space was excellent inside though, which was such a shame. Our room was also on the ground level where the window ledge attracted empty drink bottles from only god knows who…so couldn’t have a window open. i would stay there agin, but would book 2 double rooms instead (just to hopefully be in the main part of the hotel .
Stayed 3 nights in Oct 2024

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Parking is very limited.
Stayed 2 nights in Oct 2024