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Mercure Hotel Köln City Friesenstraße

4.0 star property

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Photo gallery for Mercure Hotel Köln City Friesenstraße

Exterior
Privilege, Suite, 1 King Bed | Bathroom | Combined shower/bathtub, deep-soaking bathtub, eco-friendly toiletries
Buffet breakfast for a fee on weekdays
Privilege, Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Check-in/check-out kiosk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Friesenstr. 44-48, Cologne, NW, 50670
  • Place, Friesenplatz
    ‪3 min walk‬
  • Place, Neumarkt
    ‪10 min walk‬
  • Place, Cologne Cathedral
    ‪13 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

7.2 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege, Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Twin Room, 2 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Suite, 1 King Bed

A hotel room with a red leather sofa, a glass coffee table, a suitcase, and a view of buildings through the window.

Privilege, Suite, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mercure Hotel Köln City Friesenstraße

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Hotel Köln City Friesenstraße offers 103 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Köln City Friesenstraße. During your stay, you're just a quick walk from Friesenplatz. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Elferrat
  • Buffet breakfast served weekdays for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Cologne Cathedral and a few minutes from Musical Dome
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Mercure Hotel Köln City Friesenstraße. For a fee, parking is available.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Elferrat – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Elferrat – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 18 per night)
  • Available in some public areas: Free WiFi; wired internet (EUR 18 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Elferrat
  • Elferrat

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Fee for in-room wired Internet: EUR 18 per night (rates may vary)
  • Fee for wired Internet in public areas: EUR 18 per day (rates may vary)
  • Self-parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Friesenstraße
Friesenstraße Köln
Köln City
Köln Friesenstraße
Mercure Hotel Köln City Friesenstraße Cologne
Mercure Hotel Köln City Friesenstraße
Mercure Köln City Friesenstraße Cologne
Mercure Köln City Friesenstraße
Mercure Hotel Köln City Friesenstraße Hotel
Mercure Hotel Köln City Friesenstraße Cologne
Mercure Hotel Köln City Friesenstraße Hotel Cologne

Mercure Hotel Köln City Friesenstraße Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 299 out of 948 reviews
Rating 8 - Good. 450 out of 948 reviews
Rating 6 - Okay. 118 out of 948 reviews
Rating 4 - Poor. 56 out of 948 reviews
Rating 2 - Terrible. 25 out of 948 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast and location were both excellent as well as the staff!!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jazz

Liked: Cleanliness, staff & service, amenities
Staff were very lovely and made me feel very welcome and comfortable. The room was very comfortable, the only negative were the pillows. Other than that, a great stay and will come back again
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Mehmet Ali

Liked: Property conditions & facilities
central hotel but needs renovation
Stayed 4 nights in Nov 2025
Verified

8/10 Good

SEVDA

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was Clean, and the Employees were very kind. But the hotel is on a very loudly street. Especially Saturday night was very loud.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, great location, clean.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Ideal place for us to stay for the football.
Stayed 1 night in Jun 2024
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine location, close to the shopping and Christmas markets
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel within the centre of Köln
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Emma

Liked: Cleanliness
Disliked: Amenities
The hotel is in an excellent position to get to the Cathedral and the markets. It’s situated on a very busy road full of pubs and clubs so if you land up with a room at the front, you will have to put up with a lot of noise until 4.00am or so. The rooms are quite dated with poor lighting and no tea/coffee making facilities. The bathrooms are small but well lit and recently updated.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

LEVYHASDAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service It’s a hotel that I always come back to
Stayed 3 nights in Nov 2022
Verified

8/10 Good

marianne

Liked: Staff & service, amenities
The hotel is Perfectly located The breakfast was great Only the smell inside the hotel could be improved especially in the breakfast room
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Marcellinus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is super, Bar and Restaurant where closed
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely fine for our needs but just be aware that it is on a very busy street for bars so depending on which side you stay it can be noisier. We found the pillows to be very flat - one of us slept with 3 and the other used the spare duvet plus 1! We also had to keep the window open the whole time despite it being December because of how hot the room was and there was no aircon, so I would struggle to stay here at any other time of the year.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location , lacked air conditioning in rooms, small bathroom, but overall had a very pleasant stay , would recommend
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Cologne

Grand little budget hotel in great location. Staff very good. Would go again.
Stayed 1 night in Feb 2023
Verified

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities, room comfort

Koln

Hotel booked for closeness to concert at the Gloria theatre. Plenty of bars and restaurants in the area.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jean Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The street in which it was situated
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very comfortable in a nice and very clean room
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was okay
Stayed 2 nights in May 2023
Verified

8/10 Good

Kyoko

Liked: Cleanliness, staff & service, amenities
This hotel is located very nice place and very comfortable for finding restaurants. Bath room is bit tidy...but it is clean. Just one point table lamp has missing lamp itself... Breakfast is so nice and comfortable leve. We have enjoyed very much.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Paul

Cologne short break

Hotel very comfortable and renovations ongoing during stay. Bathroom door was disintegrating with the damp and wouldn’t shut properly. Some noise from the local bars - we were on the sixth floor and it didn’t bother us but would be different with small children. Great location with a private car park and walking distance from the city centre.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok

The location is good (near metro and Gloria) but there’s an awful smell in reception (toilets, maybe). This was really annoying for me as check-in took ages - 2 guys behind the desk taking ages to check-in the party ahead of me. Shower was a bit mad and no deadlock on the door, so not sure I’d go back.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the overall impression of room 219 as well as being a bit at the back of the building and the view of the yoga building... however there were smokers downstairs outside so smoke got in even with the windows closed.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024