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Novotel Köln City

4.0 star property
VIP Access

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Photo gallery for Novotel Köln City

Sauna
Property video
Spa
Terrace/patio
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Bayenstr. 51, Cologne, NW, 50678
  • Place, Rheinau Harbour
    ‪4 min walk‬
  • Place, Chocolate Museum
    ‪9 min walk‬
  • Place, Cologne Cathedral
    ‪3 min drive‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(120 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel Köln City

This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace and self parking. Housekeeping is available on request.
Novotel Köln City offers 222 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Köln City. During your stay, you're just a quick walk from Chocolate Museum. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by foot from Chocolate Museum and a 4-minute drive from Cologne Cathedral
  • Pets welcome for a fee
Novotel Köln City offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2745 square feet (255 square metres) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the family-friendly Novotel Köln City. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cologne hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Novo2 – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 21 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,745 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 21 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln

Novotel Koeln

Novotel Koeln City

Novotel Koeln City Cologne

Novotel Koeln City Hotel

Novotel Koeln City Hotel Cologne

Cologne Novotel

Novotel Cologne

Novotel Hotel Cologne

Novotel Hotel Koeln City

Novotel Köln City Hotel Cologne

Novotel Köln City Hotel

Novotel Köln City Cologne

Novotel Köln City

Novotel Köln City Hotel

Novotel Köln City Cologne

Novotel Köln City Hotel Cologne

Novotel Köln City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 1007 reviews
Rating 8 - Good. 346 out of 1007 reviews
Rating 6 - Okay. 69 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service, amenities
The room was great, quiet, clean and quit big!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great room and excellent location!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
The reception staff were friendly and professional, reception areas very nice. The room was very clean and modern, well paid d out. Would have given 5 stars but the pillows were t good and the bed was a bit firm for me.
Nice view of the river
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Olgu

Liked: Cleanliness, staff & service, amenities
The room was neat and clean. The staff were friendly and helpful. The location was good enough to walk towards the Centre.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gizem

Liked: Cleanliness, staff & service, amenities
Clean room comfortable beds good conditioner
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dinu

Liked: Cleanliness, staff & service, amenities
The rooms were very clean and the staff very professional
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nenad

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, breakfast and room was fine. Service at Bar & Restaurant was perfect and your waitress were kind and helpful! Garafe was good and easy to access. All the best!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Very good hotel near the Rhine
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the price, really clean, quiet rooms, comfy bed. Great experience.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Paolo

Liked: Cleanliness, staff & service
Clean but expensive for the size of the room, no amenites , breakfast not worth the price . Kind staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast was excellent and well staffed, meaning items were refilled quickly and efficiently. Location was perfect for us as a family - we came for the Christmas markets and the train car taking you around the four main ones was a few minute walk!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities
Room was spotless and everything was great !
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room check in was easy very nice people at front desk
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chi-Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The staffs are very friendly, the room is also good. Location is also close to center, so very convenient for center tour.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
We only needed a bed for the night as we were attending a concert. The bed was large, clean and very comfortable. The staff was very accommodating. We needed a taxi to get to the venue and they had one for us within 3 minutes. Fresh water, still or sparkling on demand at the front entrance. Shower snd restroom were cleaned and well stocked. The AC wotked great. We were comfortable all night. Fresh nespresso or tea in the AM. Would definitely stay there again
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good convenient location
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A clean comfortable hotel in an ideal location

This was a very pleasant stay as usual.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Chelsey

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a great breakfast
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mohamed Haithem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, amazing location.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a good price
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kim Li-an Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean room and comfortable bed
Stayed 1 night in Jul 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, clean, great location. We didn’t have breakfast so can’t comment on that but it was a great place to have a weekend break, would go again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Seyed Amir Mohsen

Liked: Cleanliness, amenities, property conditions & facilities
New facility. Very good breakfast. Smiling staff. All was good.
Stayed 1 night in Nov 2025