10/10 Excellent
Verified traveller
2 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with lovely staff
Verified traveller
Stayed 2 nights in Apr 2024
El Deseo Serendipity Hotel
3.5 star property
Choose dates to view prices
Photo gallery for El Deseo Serendipity Hotel
Reviews
6.06.0 out of 10
Popular amenities
- Breakfast included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Bar
- Laundry room
Explore the area
1 playa road, Colorado, Limon, 70206
- Playa TortugueroPlace, Playa Tortuguero1 min walk
- Tortuguero National ParkPlace, Tortuguero National Park5 min walk
- Tortuguero National Park OfficePlace, Tortuguero National Park Office8 min walk
Room options
View all photos for Deluxe Room
Deluxe Room
- 30 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed and 1 Single Bed
- Free Wi-Fi
View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Courtyard Area
Deluxe Triple Room, Multiple Beds, Non Smoking, Courtyard Area
- 35 sq m
- Sleeps 3
- 1 Queen Bed and 1 Single Bed
- Free Wi-Fi
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About this property
El Deseo Serendipity Hotel
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services. Change of towels is available on request
El Deseo Serendipity Hotel offers 6 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to patios. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. A pillow menu is available. This Colorado hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower with a rainfall showerhead. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at El Deseo Serendipity Hotel, you're just a quick walk from Playa Tortuguero. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
- Free full breakfast served daily
- Free Wi-Fi (speed: 25+ Mbps)
- Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
- Amenities include a front desk safe, laundry facilities and a communal living room
- Steps from Playa Tortuguero and 5 minutes on foot from Tortuguero National Park
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.
El Deseo Serendipity Hotel also features tour/ticket assistance, a garden, and a picnic area.
This 3.5-star Colorado hotel is smoke free.
Guests are served a free full breakfast daily from 6:00 AM to 1:00 PM. The hotel hosts a free manager's reception daily.
El Deseo Serendipity Hotel has a restaurant on site.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Offsite parking available (USD 10 per day)
- Onsite parking includes off-street options
Food and drink
- Free full breakfast available daily 6:00 AM to 1:00 PM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Family friendly
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Garden
- Picnic area
Accessibility
- No lift
- Smooth flooring in room
More
- Communal living room
- Smoke-free property
Room amenities
Bedroom
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Air conditioning
- Desk
- Individual decor
- Individual furnishings
- Laptop workspace
- Soundproofed rooms
Policies
Check-in
Check-in start time: 11:00 AM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Off site parking fee: USD 10 per day (1 mi away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property is also known as
El Deseo Serendipity
El Deseo Serendipity Hotel Hotel
El Deseo Serendipity Hotel Colorado
El Deseo Serendipity Hotel Hotel Colorado
El Deseo Serendipity Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
5.0/10
Cleanliness
7.0/10
Staff & service
2.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Benjamin
Travelled with partner
18 Feb 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience I have ever made with a Hotel. Not sure if the other reviews are bought or not. We had a room with blood stains, the „booked out hotel“ was filled with 1 family, sheets weren’t washed and yellowish and we were asked to smoke crack by a homeless man in front of the Hotel. They charged 140€ for the boat pickup, after all we left after 1 day because of the condition of the room. Even though we got promised a refund we got nothing back but one night. Terrible.
Benjamin
Stayed 2 nights in Feb 2024