4/10 â Schlecht
Susan
Mit der Familie gereist
29. Sept. 2025
VerbesserungswĂŒrdig: Zustand der Unterkunft und Komfort des Zimmers
We were charged resort fee on top of being charged double the usual rate because of the "Leaf peeper" season. The "resort" is under construction , all the trim removed, and torn off trim from glass windows and shutters laying on the ground on 2 sides, of the building within in our veiw.
The windows and air circulation devices (air conditioning/heating fan ) were half of them all covered in plastic/taped for painting, also over the entire unit air circulation vents. I'm pretty sure this is a safety or fire code violation as the unit over heats. We had to tear the plastic off the window just to get some air. And see the view we were charged so much for.
I reported this, when I saw it, and voiced it to the person who checked ius n. She said they were painting. Which wasn't true. And another employee said this was done several days ago and so far no painters have been seen.
9/29/25 i called to request a discount from Darlene the manager (as staff at desk suggested at check out) via phone message i made this request. So far i have not had a response. I am asking the $20 "'resort fee" and extra $30 for Saturday upcharge be refunded.
The. Gold King Mountain inn Website should warn their visitors that they are under construction and rooms should be discounted not upcharged as their nearly at full Capacity.
Susan
Aufenthalt von 2 NĂ€chten im September 2025