So itâs Christmas Day. We leave from Oklahoma. Communication is great in the way up, host lets us know we can check in at 4 pm and sends the website with all information. I let them know we will be there@ 9:30 pm. Everything so far is good.We walk in the door and thatâs where this goes south. See, it looks really cute but I see pillows on the floor. I tell my kids to wait and as I go in yelling âis anyone hereâ Iâm seeing trash overflow, stove is filthy with food, rooms have sheets with stains/hair ect on them-not made, bathroom toilet isnât flushed, hair in the shower, blood on the bathroom wall, fake eyelash on the towel holder..gross everywhere. I immediately reach out - to which the host says I can find another place to stay. So..letâs remember itâs Christmas. I have 4 kids with me and a tired husbandâŠand there is no rooms in the inn..I checked VRBO again. I spend the next 3 hours texting and calling- host says they canât find anyone to come over and clean because itâs Christmas Day and 9:30 pmâŠreally- you said it was ready at 4 pm. So I (momma) am cleaning this place. Washing sheets, spraying beds, wiping counters..put kids in bed @ 11:30 pm. Not with comforters, because they arenât dry yet. Host says they can clean tomorrow (26th)- well I just had to clean the place and our gifts are here now. They ask me how to make it better- full refund. They say no. They finally refund the cleaning fee & 1 night - thatâs it. For this Christmas fiasco.do NOT stay.here.