Property was nice and clean as advertised; however, we were surprised on the day of arrival and hours before check-in that Susan requested a $20/day fee for our service dog. My wife and I tried twice to contact Susan thru Vrbo several weeks before arrival that we would be bringing a service dog. The reservation was made and paid for 1-month in advance of arrival. We never received a reply from Susan. I sensed that Susan might be concerned about a service dog in her house (she stated "I prefer no pets, service dogs allowed" but no fee was listed on the Vrbo site), so we purchased an insurance policy for $59 to cover any damages that may be caused by our service dog during our 3-night stay when we did not hear back from Susan. The very late, waited until day of check-in reply, and request for an additional $60 fee for our service dog seemed highly inappropriate. We were stuck. All other Vrbo rentals in the small town were booked. And Susan had our non-refundable money for the 3-night stay. At the end of the stay, the house was left as we found it, our service dog was never left alone in the house, and no damage was left inside or outside the house.